SKILLS AND TECHNOLOGIES:
- Proficient with Microsoft Windows 7
- Microsoft Office Suite
- Microsoft Office Outlook
- Time management skills
- Multi - line telephone skills
- Excellent oral communication skills
- Excellent written communication skills
- Analytical thinking skills
- Problem solving skills
- Organizational skills
- People and Management skills
- Detail-oriented
- Calm under pressure/stress management skills
- T-SQL, Oracle SQL, C#, Visual Studio, C, UNIX, and UML Experience
PROFESSIONAL EXPERIENCE:
Confidential, Conway, AR
Service Information Developer
Responsibilities:
- Research and fix errors using C/UNIX and SQL programming languages
- Document all changes made to code files using internal code comments and external Control Change documents
- Collaborate with team members on code fixes that overlap
Confidential, Baltimore, MD
Graphics Programmer
Responsibilities:
- Write and create tools and methods to be used during execution of project program
- Create UML activity diagrams to document the workflow of the project
- Create test sheets for current build of project
- Debug and fix issues within current project build
- Report and keep rest of team updated as to progress made during weekly meetings
Confidential, San Ramon, CA
Shift Leader
Responsibilities:
- Handled difficult customers and customer complaints
- Assisted in administrative work, hiring of new employees, training of new employees, overseeing the productivity of all employees working during shift, helped to ensure the passing of Health Inspectors and Confidential company inspectors
- Made weekly employee schedule for store
- Placed orders for twice weekly store deliveries
- Opened and closed store according to company regulations
- Made store ready-for-revenue by taking daily and weekly inventories, completing food safety checklists, made bank deposits, set up registers, receiving twice weekly deliveries, rotating stock with each delivery, proofing dough, setting up make table, setting up cut table
- Took customer orders and payments
Confidential, Fairfield, CA
Taxi Driver
Responsibilities:
- Calculated and received passenger payments
- Engaged in polite conversation with passengers
- Used radio to communicate with dispatch
- Picked up guests and drove them to their destinations
- Relayed information about city transportation programs to passengers and people who wished to inquire
- Kept cab clean and presentable at all times
Confidential, Pacheco, CA.
IHSS Provider
Responsibilities:
- Cared for the elderly and disabled in their homes
- Ensured medications were in correct dosages and in the correct daily containers
Confidential, Pleasant Hill, CA
Summer School Assistant
Responsibilities:
- Assisted with teaching 3rd-8th graders Shotokan Karate during 6-week summer program
- Managed up to 18 students and oversaw safe training practices
- Settled disputes between students
Confidential, Concord, CA
Lead Equine Associate, Pet Training Instructor
Responsibilities:
- Assisted customers with horse related questions
- Assisted customers with the selection of equine related items
- Taught and managed obedience classes
- Created schedule of classes running out two months ahead
- Created lesson plans for each class
