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O365 Architect / Sme Resume

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SUMMARY

  • I.T. Professional with over 25 years of Active Directory/Microsoft Exchange/Outlook/Office365 experience specializing in large, corporate (250,000 seat) environments for fortune 500 clients.
  • Azure AD/Active directory design, security and migration expert including pre - sales experience
  • Expert in MS Cloud/Office365 security, design, configuration and migrations for various clients
  • Microsoft Exchange 2007/2010/2013 , 2016, Outlook, Active Directory, Exchange Cluster & fault tolerant systems, backups/restores and disaster recovery.
  • Active Directory Services Design, security and Migration
  • Performed various large, Active directory / Exchange design & migrations.
  • 15 years’ experience with NT 4.0 domains, Active Directory 2003/2008/2012 and infrastructure design & support.
  • In depth customer support experience and communication skills
  • Sales and presentations to I.T management on project details, support contracts, and deliverables

TECHNICAL SKILLS

Systems: Office365, Azure AD, AAD Connect, Office365 Exchange, Ms Exchange, Yammer, Onedrive, Office365 suite, Windows NT 4.0, Windows 2000/2003,2008 IIS 4/5/6, Outlook, Good Mobile 98/2000/2003 , 2010. Windows 7, XP, HP Compaq servers, DELL power-edge servers, Remote Access Solutions, MySQL, Ms SQL 2008, Active Directory 2003/2008 / 2012 , TMG2010 Firewall, Lync Server 2013, VmWare, Office365, ADMT, Onedrive, Sharepoint

Virtual Technologies: Xenserver, VMware, HyperV 2008/2012

Load balancers: Barracuda, Windows NLB

Security: Postini, Misc internal/perimeter spam services, Ms Edge Server, Exchange server port /server hardening, SSL, Intune, ProofPoint, Symantec Email FW

Services: DNS, DHCP, WINS, SMS, VPN, GHOST, RAS, FTP, Zenworks, V2I Disaster recovery, IIS, OWA 5.5/2003, Various Symantec products, Dameware utilities, Exchange DAG, Powershell

Protocols: TCP/IP, POP3, SMTP, DHCP, IPX/SPX, RIP, SSL, HTTPS, IMAP

Scripting Languages: Visual Basic, Powershell

PROFESSIONAL EXPERIENCE

O365 Architect / SME

Confidential

Responsibilities:

  • Office 365 design, implementation and support including azure AAD Connect, ADFS and hybrid Exchange 2010/2013/O365.
  • Tenant to tenant migration for 500 users, mailboxes and one drive accounts.
  • Teams Implementation and knowledge transfer.
  • Office365 Onedrive, Sharepoint, Teams and Exchange management
  • Provide expertise with mailbox migrations, powershell for Exchange scripting for automation and Exchange online licensing solutions
  • Powershell scripting to common but complex tasks for system management

O365 Architect

Confidential

Responsibilities:

  • Active directory high availability by extending it into the Azure active directory from MS.
  • Setup site-to-site vpn, configure networking, virtual domain controller and setup connectivity between onprem Active directory and Azure AD.
  • Design, implementation and troublshooting for exchange 2016 to O365 in hybrid model.
  • Office 365 design, implementation and support including azure AAD Connect, ADFS and hybrid Exchange 2010/2013/O365.
  • Office365 Onedrive, Sharepoint, and Exchange management
  • Custom powershell scripting for various troubleshooting and management and reporting tasks
  • Provide expertise with mailbox migrations, powershell for Exchange scripting for automation and Exchange online licensing solutions
  • Provide direct technical support in problem management, integration, and systems maintenance of the of the Office 365 tenancy.
  • Ensure performance and availability meet SLA’s and objectives through monitoring, timely service restoration, and tuning.
  • Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
  • Provide weekly key performance metrics and status updates to leadership

O365 Architect / SME

Confidential

Responsibilities:

  • Office 365 security, design, implementation and support including azure AAD Connect, ADFS and hybrid Exchange 2010/2013/O365.
  • Onpremise to tenant migration for 18000 users, mailboxes and onedrive accounts.
  • Azure AD integration with O365 Azure and onpremise Active directory. Site to site VPN connectivity and DC installation on Azure.
  • Office365 Onedrive, Sharepoint, and Exchange management
  • On-prem Exchange 2010/2013 support and SME, nested public folder maintenance and migrations
  • Provide expertise with mailbox migrations, powershell for Exchange scripting for automation and Exchange online licensing solutions
  • Provide direct technical support in problem management, integration, and systems maintenance of the of the Office 365 tenancy.
  • Ensure performance and availability meet SLA’s and objectives through monitoring, timely service restoration, and tuning.
  • Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
  • Provide technical support, as needed, to the enterprise
  • Provide weekly key performance metrics and status updates to leadership
  • Adherence to ITIL best practices and change management.
  • Provide oversight and subject matter expertise on technical and security components of technology projects (office365 and Exchange) ensuring compliance with Client Technology Standards and Security Guidelines.
  • Powershell scripting to common but complex tasks for ensuring smooth migration and system management
  • Create, design and present on-prem exchange 2010 to Office 365 architecture including GALsync and single sign-on with ADFS.

AD Engineer

Confidential

Responsibilities:

  • Team member responsible for troubleshooting, maintenance and upgrade for 200 domain controllers, multi-site, global active directory for 250,000 user base.
  • Exchange 2010 to O365 cloud migration for mailboxes, mailflow and other related services
  • Active directory issues remediation/cleanup and security SME with GPOs, PowerShell for AD, server hardening and server OS installs.
  • Design of viable Active Directory infrastructure and site topology which provides access, reliable communication and networking between various offices and many home-office users for various clients.
  • Assist Client vendors in resolution of escalated network and/or application issues.
  • Sit on the CAB board and approval Committee.
  • Organize network and application documentation.
  • Ensure technology projects are in compliance with Client Technology Standards and Security Guidelines.
  • Attend regularly scheduled technical team meetings as needed.
  • Provide a weekly status report of all technical team projects to Management

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