Salesforce Developer Resume
Dodgeville Wi, UsA
PROFESSIONAL SUMMARY
- 12.9 years of Work Experience in Retail, Automotive and Credit card domain mainly in applications Support, Maintenance, Analysis, Design and Development in multifarious technologies
- 4 Years of experience in Salesforce Support, Development and Enhancement.
- 9 Years of experience in Mainframes Programming and Development skills in JCL, COBOL, VSAM, DB2 and CICS Strong proficiency, primarily in under Retail, Automotive and Credit card domain.
- Technical Lead for Production support Environment for Incident, Problem and Change. Test Lead for Integration and Regression testing and Health Check for the environment support activities. Co - coordinating, QC-Development, dry run and the cut over arrangement.
- Experience in creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions, Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
- concepts and Logical and analytical abilities and provided technical guidance to the team
- Expertise in Agile and SDLC Process, Requirement Analysis, Design, Coding, Testing & Implementation of Development, Maintenance and Enhancement projects
- Excellent communicative, interpersonal, intuitive, strong analytical, De-bugging, team building, problem solving and organizational abilities.
- Proven ability to work efficiently in both independent and teamwork environments. Energetic and perseverance self-starter known for exceeding goals and objectives
- Have written regression test cases for Warehouse functionality and actively participated in the Knowledge Sharing Sessions given by Clients
- Gathering, Analysis, Planning, Creating High/Low level designing scripts, creating test data, writing and Executing the system/Integration/Regression kind of test cases, Reporting observations, Reviews, till the Postproduction support.
- Strong proficiency in Mainframe JCL, COBOL, VSAM, DB2 and CICS concepts and Strong Testing skills, Logical and analytical abilities and provided technical guidance to the team
- Expertise in QC, Inter-Test, File-Aid and CHANGEMAN products.
- Developed lot of online report generating tools through CICS in Mainframes
- Have excellent knowledge in Software testing at basics as well as expertise levels
- Involved in every stage of testing from System testing, System Integration testing including MQ testing, End to End testing, Regression testing, Sanity or Health check testing
- Order Management, Omni-Channel-Fulfillment and integrations to various systems (e-commerce, warehouse, SOM, Call Center, Product Catalogue, Payment, Tax, Pricing, Promotion, Finance, Printing, Email, etc.).
- B2B and B2C Ecommerce Website. Develop a product to meet the requirements of B2B, B2C and Supplier Chain users with built-in Trading System and ERP integration, which includes Catalog Management System, Inventory System, Interface with Warehouse and Fulfillment System and data, flow between all these entities.
- Actively involved business development to bring the innovative thought process to process management.
TECHNICAL SKILLS
Mainframes: (JCL, COBOL, VSAM, CICS), CHANGEMAN, EASYTRIVE & REXX, ENDEAVOUR, EXPEDITOR, FILE-AID, DB2, IMSDB/DC, STORED PROCEDURE, SPUFI, QMF and TSO/ISPF
Salesforce: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Veeva CRM, Apex Web Services, AJAX, Workflow & Approvals, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com, Eclipse IDE Plug-in, Case Management Automation.
Salesforce Integration Tool: Apex Data Loader, SOAP, web Services, WSDL, Eclipse Force.com IDE Plug-in, Connector, Informatica Cloud Data Wizard, Data loader, Force.com Apex Explorer, Workbench, Composite, Scribe, Force.com Platform (Sandbox and Production), Oracle CPQ (Big Machines), Maven Connector with Salesforce, Ant Connector with Salesforce, Force.com Excel Connector.
QA Testing: HP QC - Quality Center (ALM), Selenium, JENKINS, Eclipse IDE, Maven, C++, C#, JAVASCRIPT, VBSCRIPT, API, UI, Visual Studio, ASP 3.0, .NET, HTML, CSS, XHTML and XML
Operating System: IBM Mainframes (OS390, Z/0S) and Microsoft Windows 10/2003/XP/2000/NT/98/95, MS-DOS, UNIX and Linux
Special Tools: JIRA, MoveIT, Opswise,ETL- Talend and ETL-Data stage
Methodologies: Agile-Scrum, SDLC, RAD and Waterfall methodologies
Database: Microsoft SQL Server, Oracle 8i/9i/10g, MySQL, DB2, PL/SQL, RDBMS and MS Access
Documenting Tools/Analytics: MS Office, MS Excel, Microsoft Project & Visio, Rational, Smart sheet, Rally, Basecamp and Google Apps (Docs & Sheets), UML, SFDC Wave, SSRS and Tableau
PROFESSIONAL EXPERIENCE
Confidential, Dodgeville, WI, USA
Salesforce Developer
Responsibilities:
- Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.
- Ensure data integrity through the appropriate use of deduping, loading and exporting tools, for bulk of data using Data Loader.
- Developed reports, dashboards, and processes to continuously monitor data quality and integrity. Onsite point of contact for salesforce for the inside sales team.
- Working on a large-scale complex Salesforce development projects along with integrating data from other systems.
- Worked on Connected Apps in Salesforce, developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
- Used Rest Web services to flow the Data from Salesforce to Connected App and vice-versa.
- Configured Outlook integration with salesforce and Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.
- Experienced in schedulable apex classes, batch apex, Apex sharing rules, Email Services according to the functional needs of the application.
- Used SOQL & SOSL with in governor limits for data manipulation needs of the application using Force.com explorer
- Well maintained Test Code Coverage and Unit testing for all the codes in the system following the Salesforce limits.
- Involved throughout life cycle of the project, Implemented triggers, Visualforce pages and Components.
- Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
- Integrating external web systems with salesforce using REST and SOAP web services.
- Worked on numerous lightning components and created various charts using those components
- Worked on CPQ platform and various cross functional platforms.
- Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
- Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
- Used Salesforce1 Simulator to test if lightning component work on the simulator.
- Created a user interface in Lightning using Aura components, CSS for a user to enter case details and submit into Salesforce.
Environment: Apex Data Loader, SOAP, web Services, Eclipse Force.com IDE Plug-in, Connector, Informatica Cloud Data Wizard, Data loader, Force.com Apex Explorer, Workbench, Composite, Scribe, Force.com Platform (Sandbox and Production), Salesforce.com, Apex, Visualforce, triggers, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE., Maven Connector with Salesforce, Ant Connector with Salesforce, Force.com Excel Connector.
Confidential
Tech Lead
Responsibilities:
- Identifying the FIT-GAP to install ERP suit in Retail Merchandising system.
- Identifying requirement in each application to migrate legacy to RMS.
- Prepared functional and technical design document as per the requirement and RICE ids.
- Prepared Test plan, Test strategy and Test Suite for BST/SIT/UAT.
- Impact analysis on decommission applications from legacy side.
- Coding in legacy side as per the requirement and code changes in the existing legacy application as part of migration,
- Prepared the Data Mapping document as part the RMS integration requirement.
Environment: IBM Mainframes (OS390, Z/0S), MAINFRAMES (JCL, COBOL, VSAM, CICS), EASYTRIVE & REXX, TSO/ISPF, FILEAID, EXPEDITOR,VSAM,CHANGEMAN, SPUFI, QMF, ENDEAVOUR, FILE-AID,DB2, PL-SQL, Data stage, RMS, ReIM, EBS, Sales Force, IMSDB/DC, STORED PROCEDURE, HP QC - Quality Center (ALM), JIRA, MoveIT, Talend and Opswise.
Confidential
Project Lead
Responsibilities:
- Getting requirement from Remedy Tool as an Incident and Problem Request.
- Coordination between customers/service desk and offshore team
- Monitoring project progress and analyzing the Incident and Problem
- Reviews for the project deliverable and WON Management
- Reducing the time from the long running Batch JOBs by performance tuning in the DB2.
- Got the great customer achievement by reducing the cost of the JOBs
- Fix defects in the production as part of production support
- Resource Management, Task estimation, Tracking and Mitigating the Project Risks
- Task Assignment - Organizing and planning tasks for the entire team.
- Involved in all the production support activities like Incident Management, Problem Management and change Management
Environment: IBM Mainframes (OS390, Z/0S), Microsoft Windows, MAINFRAMES (JCL, COBOL, VSAM, CICS), TSO/ISPF, FILEAID, EXPEDITOR,VSAM,CHANGEMAN, SPUFI, QMF, ENDEAVOUR, FILE-AID,DB2, PL-SQL, Data stage, IMSDB/DC, STORED PROCEDURE, Remedy, JIRA, Service Now and HP QC - Quality Center (ALM)
Confidential
Project Lead
Responsibilities:
- When all Confidential are functional, inventory that’s easiest to forecast (like coffee filters, laundry detergent and paper towels) will continue to come to the RDCs through traditional channels: ports, vendors, IWs and DE consolidators
- Items that are harder to forecast (like pink toasters) will be held in larger quantities at Confidential instead of RDCs.
- Then, as demand materializes, the UDC will ship those items to the appropriate RDC, where they will jump on an outbound trailer and head to the stores that need them. This helps Target do a better job allocating inventory to the stores where it sells best, reducing both markdowns and out-of-stocks
- Increase profit by leveraging the Target supply chain for slow moving items.
- Drive incremental sales through better allocation and sharing of inventory between categories of items.
- Allow systems to forecast and order the slow-moving items in effective way without affecting the business.
- Allow systems to allocate and distribute the items at right place at right time in order to eliminate the inventory cost and transportation cost wastages.
- The introduction of Confidential complements Target’s efforts as a supply chain to focus on Sales Growth, Capacity, Speed to Guest, Productivity, Reliability and Cost Reduction.
- Developing enterprise business process ahead of new technology requirements and Integrating management for the existing and new data center
- Performance tuning on DB2 and Query management
Confidential
Project Lead
Responsibilities:
- TCS proposes its proven data masking approach to take care of the sensitivity of the production data required to test the DLI to DB2 Migration program.
- Identification and Sub setting of data from DLI DB for baseline testing
- Separate DLI DB creation for data masking with Identified data for baseline Testing
- Merge the Masked data with Test Region DLI DB and manipulate referential integrity
- Migration of Test Environment DLI DB to Test Environment DB2 DB
- Identify E2E functional transactions from the migration strategy
- Based on the identified transactions, prepare the test scenarios and test cases which are not available (20% test cases available currently)
- Leverage TCS iBT - Ready to use test case repository to accelerate the test case preparation
- Use test design optimization (ensuring maximum test coverage with minimum number of test cases) and risk-based testing (ensure that the business-critical scenarios are tested first) techniques. Monitoring and involving the functional test design, test scripts, the test data and test execution on the source and target systems
- Resource Readiness - TCS Test Team Identification and Translation of migration documents
- High level overview / Understanding of available functional / migration related documents
- Agree on the metrics /KPI’s to be captured / adhered to during test preparation and execution, Sign off criteria
- Understand and Analyze the non-regression test requirements, available test cases / scripts, functionality and Data masking approach for the SIPO application
- Interaction with Generali Italy management to address issues
- Ensuring operational compliance with the agreement
- Reporting status daily /weekly to Generali Italy stakeholders
- Raise Defects in HP ALM and Retest and close defects
- Document the test results and Prepare test summary report
- Test Progress and defect reporting on daily / weekly basis
- Peer Reviews- Review of test deliverables - test cases / scripts and test / defect reports
- Facilitating delivery of test deliverables and Integration testing the two environments.
- Work with the Development & BA teams to ensure that the defects are understood, re-produced and fixed
Confidential
Project Lead
Responsibilities:
- Getting requirement from SM7(Service Management tool) as an Incident and Problem Request.
- Analysis the Incident and Problem
- Preparation of Preliminary Analysis Report (PAR) document.
- White box testing as per the change request.
- Implementation Support like preparing the CHANGE to move the object to production environment after Testing
- Involved in all the production support activities like Incident Management, Problem Management and change Management
Environment: IBM Mainframes (OS390, Z/0S), Microsoft Windows, MAINFRAMES (JCL, COBOL, VSAM, CICS), TSO/ISPF, FILEAID, EXPEDITOR,VSAM,CHANGEMAN, SPUFI, QMF, ENDEAVOUR, FILE-AID,DB2, PL-SQL, Data stage, IMSDB/DC, STORED PROCEDURE, Remedy, JIRA, SM7,Service Now and HP QC - Quality Center (ALM)
Confidential
Test Analyst
Responsibilities:
- Have introduced and thus lead the team in preparing the Regression suite and Integration Suite for Order Management using Contact Centre, Internet and Mobile Applications and test data for regression execution.
- Done requirement analysis from scratch as the test suite for Integration Testing and Regression testing is introduced for the first time across the account
- Prepare Integration Test plan followed by test execution and communicate with stakeholders during the releases
- Attend project meetings with stack holders and update them with current status of Testing and Validate Test result and log the defect in JIRA.
- Follow Defect management process if defects occur in validation till the closure of the defect including retesting of the same
- Preparation of Document of Understanding for every service area in English, as all the documentations available are in Swedish.
- Preparation of flow diagram of all the business areas pertaining End to End business flow
- Leading and mentoring the team technically by preparing Integration and Regression execution strategy for every release.
Confidential, Rhode Island, US
Tech Lead
Responsibilities:
- Analyzing the Requirements obtained from the client and Estimating the time required to incorporate the requirement in the system.
- Worked on 70 applications, made changes and implemented more than 1000 elements.
- Preparing the Impact Analysis Documents stating the code changes and the location of the Code Changes in various modules.
- Co- ordinate with all team members and plan for the tasks and assigns the tasks to appropriate team members.
- Monitor the offshore activities and guide the team on technical activities to meet the deadlines.
- Development of code for new requirements from the clients
- Unit Testing the incorporated changes to verify whether they satisfy the new requirements and do not hamper the existing functionality.
- Preparing the Test Plan, to describe the scenario for Testing Requirements and preparing the Test Results Documents for Verification of the code changes.
- Have written many REXX program which helped the team & time would be consumed.
- Reviewing the code changes for other modules in the team, as part of the internal processes followed.
- Constant Interaction with Onsite counterparts regarding the changes and other development related activities.
- Continuous production support, making sure that production issues are dealt immediately.
- Conduct peer review and Internal inspection
- Client Interaction on weekly basis to discuss the status on various tasks.
Confidential
Team Member
Responsibilities:
- Collection of Defect Metrics to be provided for QA group.
- Preparation of the application inventory for groups.
- Identification of interfaces and preparation of application dependency matrix.
- Application porting & testing strategy development
- Developing the new JCL and PROC in terms of moving the application from Ford to JLR.
- Following the coding standard as per the SME approval including clips
- Testing (Updating in QC and Reporting the status)
- Developing the new JCL and PROC in terms of moving the application from Ford to JLR. Following the coding standard as per the SME approval including clips
- Split the online business in to two variants like Phone Order and Internet order.
- Introduced health check for the new testing environment set up and stability of the environment.
- Developed the integration part between the two environment third party vendor system and document this MQ for all the applications. Following the coding standard as per the SME approval including clips.
- Reducing the long running Batch JOBs by performance tuning in the DB2 and reducing the cost of the JOBs.
- Enhance the applications with new features by engaging directly with the business users
- Provide value addition to the customer by suggesting changes which increase the usability of the system
- Identify and fix existing bugs so the job abnormal endings can be minimized
- Upgrade the applications in tune with the present-day scenarios
- Preparation of the application inventory and porting for groups and testing strategy development
- Identification of interfaces and preparation of application dependency matrix.