SUMMARY

• Solutions - oriented IT professional with notable success directing a broad range of large-scale global Confidential initiatives for Fortune 50 clients.
• Specializing in difficult customers and client relationship issues.
• Able to thrive in hostile customer environments.
• As a project management consultant and former leader of global support teams, I understand what is required to globally deploy enterprise systems. I am a proven leader who enjoys technical and teaching of team members.
• Certified SAN Engineer.
• Expert in reverse engineering of legacy enterprise systems ITIL and SAN Consultant.
• GCP in progress, experience with small AWS instances, and data migration.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, Texas, United States

Responsibilities:

• Cloud Architect for a Multinational Confidential CRM application and development company.
• Developed and architected Confidential computing strategy.
• Created cloud adoption plans, cloud application design, cloud management, and monitoring, and billing.
• Developed a cost-effective application architecture to maximize application performance, reliability, and data recovery.
• Designed resilient high-uptime MongoDB cloud architecture and sharding solutions to maximize performance and minimize cost, Created architecture to handle rapidly scaling customer base to handle a rapid expansion of initial 20,000 Confidential medical records rising to a level of 5.4 million patients records.
• Developed AWS migration strategies and hardware performance compatibility.
• Supported DBA's and Application designer's cloud deployment.
• Architecture and Deployment of custom CRM front end's in the Confidential Cloud environment.
• Created enterprise architecture documentation for internal use and marketing materials for global sales.

Enterprise Architect

Confidential, Atlanta Georgia, United States

Responsibilities:

• Developed a wide range of cloud solutions for end customers, including migrations and networking hybrid cloud solutions, high availability websites, and powered by database backends.
• Designed cost-effective and high availability CRM systems for customer and end-user use.
• Developed custom monitoring and performance scripts.
• Acted as technical marketing for our sales organization.
• Created multi-year budget forecast projections for small to large scale customers.
• Evaluated hardware and software in POC trials. Evaluated and budgeted new IT hardware.
• Designed backup and DR systems Evaluated and tested head to head POCs.
• Lead team in creating fault-tolerant systems

Network Appliance / Nasscom Consulting

Confidential

Responsibilities:

• Subject Matter expert and senior IT architect Reverse engineered customer data center environments, server configurations, and customer networks. Managed strategic IT staff and C level executive relationships.
• Designed security, storage, and server standards.
• Developed project documentation.
• Lead engineering teams in server builds and middleware installations.
• Achieved all project milestones on time and under budget.
• Did Quality of Service on deliverables.

Confidential, Las Vegas, NV

Cloud Computing Migration, Subject Matter Expert

Responsibilities:

• Cloud architect and data migration specialist. Managed customer relations in a hostile customer environment.
• Negotiated documentation transfers with soon to be outsourced IT staff.
• Reversed engineered customer environments and created documentation.
• Performed SAN and assessments and created data migration plans and outage schedules.
• Created cloud server environment for customer migrations.
• Migrated HPUX, AIX, Linux, Solaris, and Windows hosts into cloud environments. Migrated VMWARE servers.
• Virtualized servers and storage. Consolidated servers and storage.
• Lead engineering teams to implement and manage solutions.
• Analyzed current IT procedures and designed new ones for customers.
• Taught engineers about new solutions and implementation.
• Taught salespeople on competitive points for solutions.
• Designed and implemented HPC systems. Managed engineers on migration projects.
• Provided technical expertise to other engineers, technical support, and sales staff.
• Created custom monitoring and alerting tools.

Confidential, Las Vegas, NV

Storage and Migration Engineer

Responsibilities:

• Direct report consultant to the CIO, inherited abandoned storage environments that included Fibre Channel and iSCSI, multiple vendor arrays, switches, and storage virtualization. Performed SAN assessments and created data migration plans.
• Developed outage schedules.
• Helped implement ITIL processes and best practice procedures.
• Reversed engineered storage and server environments and documented the customer environment.
• Identified security issues to management.
• Developed and implemented monitoring and alert systems.
• Performed backup administration and backup system architecture.
• Identified Backup system performance issues and created basic disaster recovery procedures.
• Acted as a senior storage architect. Designed storage and server and backup standards.
• Integrated AS400 iSeries systems into existing storage networks and environments.
• Modernized DR solutions, creating RPO and RTO metrics.
• Architected temporary backup networks for Confidential compliance, Migrated customers from legacy iSCSI storage to NAS and Fibre channel solutions.
• Acted as Infrastructure Architect for business solutions. Lead and taught engineers on technology and process.

Confidential, San Diego, CA

Senior Storage Engineer

Responsibilities:

• Managed an offshore outsourced administrator team.
• Developed programs for offshore administrators.
• Performed enterprise backup administration.
• Created best practices and procedures during a no documentation data center handoff Confidential spinoff of the Confidential brand from Confidential .
• Assumed administrative duties on multiple vendor legacy arrays.
• Implemented monitoring and alert systems.
• Architected standard systems in converged infrastructure.
• Aligned business applications to security standards.
• Lead building efforts to migrate to new systems and storage arrays.
• Developed custom reporting software solutions. Architected large database migrations.
• Consolidated and closed datacenters.
• Designed new project documentation.
• Set standard build specifications for servers, both virtual and physical.
• Managed staff from three outsourced companies.

Confidential

Dallas, TX

Responsibilities:

• Practice principle consultant for Confidential .
• Hitachi Data Systems SME. SAN. Designed FCIP and ISCSI architecture and implementation.
• Architected solutions.
• Administration of multiple hardware and software platforms and servers including routers; switches; firewalls; WAN connectivity; Created best practice Documentation and policy guidelines.
• Acted as principal Consultant, reviewing and bidding on contracts.
• Designed Storage and Server Architectures.
• Architected Datacenter consolidations.
• Designed and implemented IT solutions for customers.
• Managed projects for customers.
• Designed SAN infrastructure on Brocade and Cisco switches.
• Designed and established DR replication over FCIP links using Cisco MDS switches.
• Designed storage infrastructure architectures.
• Designed Cisco UCS solutions for customers.

Confidential, Tulsa, OK

ITIL Process consultant

Responsibilities:

• ITIL and SAN Architect for EMC, Walt Disney Studios and ABC Television.
• Implemented SRM (storage resource management tools) including Confidential Open View, EMC array configuration tools (such as SAN Advisor and ECC, and Workload Analyzer) Creek Path SRM, CA Bright Store. Performed OSPF protocol configuration, Deployment; and troubleshooting of OSPF protocol Network environments.
• Configured and supported Cisco switches. Configured NetApp filers for customer use.
• Built technical business solutions, designed infrastructure projects, sold data center management software, responded to RFPs and did proof of concepts. Acted as a pre-sales engineer supporting multiple account teams Built technical solutions for the ITIL process. Created Information Lifecycle documentation, policies, and procedures.
• Built and demonstrated technical POC’s.
• Developed and maintained customer relationships.