SUMMARY

• Experienced Salesforce and CPQ/CLM Solution Architect skilled in solution design, pre - sales, and business development in teh solution selling of complex enterprise cloud, CRM (Microsoft Dynamics and Salesforce) and (Marketing Cloud), CPQ (Apttus CPQ and CLM, Big Machines and Steel Brick) solutions.
• Perform hands-on solution design for Salesforce and CPQ, solution architectures, architecture roadmaps, and prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.
• Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers.
• Conduct Solution Architecture reviews wif project teams prior to design and development activities and ensure solution is scalable, is aligned wif internal product roadmaps and meets customers business requirements.
• Contribute regularly to team meetings though leading whiteboard session and creating data models. Working closely wif solution architects, technical teams and clients to deliver project scope on time and wif high quality deliverables.
• Utilizing Salesforce and SteelBrick CPQ for teh consumer goods industry developed a Quote to Cash solution which enabled our clients to reduce teh time required to create and deliver a quote to teh customer and reduce teh time required to receive payment from teh customer.
• Responsible to ensure that business and assignment risks are identified, monitored and managed to achieve minimal disruption to teh project delivery and success.
• Manage and build client relationships wif key decision makers from project inception to post-implementation; ensure customer satisfaction.
• As a Solution Architect, I is seeking a role in which my skills in business development, project management and teh implementation of teh software solution can be utilized to grow and expand their practice.
• Lead discovery calls/interviews wif prospects identifying and eliciting user requirements, pain points or gaps where CPQ/CLM and Salesforce may add value.
• Present Apttus solutions and demonstrate teh application via Web conference tools and face to face meetings.
• Performed sales demonstrations, completed RFP s & SOW s, and advanced teh sales cycle by providing required information to key decision makers.
• Attend various trade shows and industry conferences, assist wif answering questions from prospects, and deliver software demonstrations at teh vendor booth.
• Keeping up to date wif current and upcoming Dynamics offerings from Microsoft and Salesforce teh partner (ISV) channel, where new features may fit into teh solution.
• Lead a team of functional and technical consultants both on shore and off shore to implement teh solution.
• Facilitate and guide teh requirement definition workshop wif teh key client application users.
• Utilize Microsoft Visio to capture and document all businesses processes in a client s environment, which includes as is processes and improved processes for Salesforce projects.
• Transform business requirements to clear and comprehensive functional specifications.
• Hands on experience in teh setup and configuration of Salesforce and Apttus CPQ/CLM.
• On a typical implementation I perform teh following activities:
• Build businesses processes, rules and workflows.
• Create and modify reports, dashboards and chats.
• Create custom tables, fields and relationships.

PROFESSIONAL EXPERIENCE

Confidential

Senior Solution Architect

Responsibilities:

• Manage and build client relationships wif key decision makers from project inception to post-implementation; ensure customer satisfaction.
• Help build Practice by establishing processes, procedures, templates for pre-sales through delivery while supporting Sales team in a pre-sale support capacity.
• Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers.
• Assist wif support and ongoing development of Apttus demonstration environments including examples of custom development and integrations wif 3rd party applications.
• Manage, mentor and provide coaching to a team of direct reports.

Confidential

Senior Consultant

Responsibilities:

• Solution Consultant and Solution Architect for teh Microsoft Dynamics AX and CRM practice. specializes in teh implementation of CRM and ERP solutions for businesses in teh professional services vertical (field services). SIS, has developed a solution for Microsoft Dynamics CRM for government contractors wif teh ability to submit and bid on projects.
• I is responsible in teh solution design of all enterprise size implementations, and work wif teh marketing and sales teams to promote and market our services.

Confidential

Senior Managing Consultant/Solution Architect

Responsibilities:

• Responsible as teh Lead Solution Architect of Microsoft Dynamics CRM and Salesforce solutions. Lead a team of functional and technical consultants to assist wif business development in teh sales and pre-sales activities to gather user requirements in teh preparation of a solution demonstration and assist teh sales team in responding to RFP’s/RFI and proposals.
• Assist wif teh development of a proposal and contract solution in Salesforce utilizing Apttus to streamline several clients quote to cash processes and SteelBrick CPQ to create teh proposals, legal documents and statements of work for general contractors.

Confidential

Senior Consultant

Responsibilities:

• Senior Solution Consultant and Functional Solution Architect, I lead teh CRM practice, my responsibilities include project management and delivery of all large-scale Microsoft Dynamics CRM, Salesforce implementations.
• As teh practice began to grow, my responsibilities expanded into business development, solution selling, lead generation, qualifying prospects, design and deliver software demonstrations, prepare and deliver teh solution proposal to senior management.