SUMMARY:

• EMR/EHR/HIE Healthcare Implementations including all EPIC modules and Revenue Cycle. PMP Certified; Certified SCRUM Master - CSM.
• Radiology/Imaging programs, Vendor Neutral Archive (VNA), Voice Recognition, Universal Image Viewer, etc.
• Cloud computing/storage technology.
• System Development Life Cycle (SDLC), process development, test, implementation, installation and support.
• Extended experience implementing a large array of projects: HR Software Implementation, Time Administration, Financial Applications, SAP, Payroll, Investment Projects, Capital Projects, etc.
• Systems interoperability and meaningful use of EHR.
• Virtual cloud storage, VMware, SharePoint, wikispaces design and administration.
• EPIC-all modules, McKesson, GE Centricity, PACS Systems, HIPAA/SOX Compliance, HL7.
• Leader of international cross functional teams, geographically dispersed on different continents, working at all levels of organization.
• Scrum Agile, Waterfall, and Lean methodologies. Strategic Technology Planning.
• Data Analytics-Tableau
• Major Healthcare Software & System Implementations.
• Systems Security & Disaster Recovery Planning.
• Effective liaison between Executives, Clinicians, customers, vendors, technical solutions, and functional departments. Sales experience in Healthcare.
• Global Program Management, able to lead large scale programs.

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto, CA

Sr. Manager, Interoperability Product Manager

Responsibilities:

• In charge of the Radiation Oncology application’s (ARIA) Interoperability Solutions for Varian’s Global Market customers: (Europe, Asia Pacific, Americas, Emerging Markets). Making sure the HL7 interfaces work properly according to the market requirements, localization, and product versions.
• Collaborating with cross-functional teams to coordinate front end (ARIA) and back-end (HL7) version releases, customizations, Meaningful Use (MU), ARRA HITECH, ICD10 compliance, and satisfy US and global market needs.
• Managed implementation projects to ensure customer successful go-live and user satisfaction.
• Conducted vendor selection activities to choose a Commercial Off-The-Shelf (COTS) Interoperability Platform. Created RFP, conducted hands-on Proof of Concept with Varian’s team and top vendors, evaluation process, through recommendations to the Executive management, Pilot implementation and current customers migration.
• Data Analytics, using Tableau
• Collaborated with Sales & Marketing in defining Interoperability pre-sales requirements; translating them into technical & functional requirements, and working with engineering teams in Canada and India to execute on time, on scope, under budget.

Confidential

Management Consultant

Responsibilities:

• Proficient negotiator, being able to influence human resources through communication, in dealing with customers and VCs, to raise capital for the startup, manage technology needs, scope, schedule, risks.
• Demonstrate strong leadership skills, establishing clear goals, objectives and priorities, effectively communicating the organization’s vision. Successful in building and maintaining constructive and effective relationships with internal and external colleagues and customers; understand organizational dynamics.
• Responsibilities include: HIPAA, risk analysis, risk management, conflict management, quality analysis, price negotiation, relationship building.
• Worked collaboratively to establish good business relationships with board members, Executive Management, external customers and business partners.

Confidential

Sr. Portfolio Manager

Responsibilities:

• Vendor selection for implementing an Enterprise Image sharing solution for SHC and external referring hospitals, to enable CD image retrieval.
• Image Data Storage & Retrieval solution-- Enterprise Archive/Vendor Neutral Archive (VNA) solution for all SHC's departments using images (including Radiology, and Cardio). Directed the evaluation & selection of a Universal Viewer to enable viewing capabilities within SHC and with external hospitals.
• Managed and lead Radiology hardware & software upgrades & installations, including vendor price negotiations. In charge of all phases of Project Management: initiation, planning, execution, control, closing.
• In charge of multiple vendor selection initiatives: vendor market analysis, vendor demos, price negotiations, ensuring SHC stakeholders’ satisfaction of requirements, and workflow improvement.
• Performed tasks and activities leading to vendor pilot implementations, ensuring full integration of technical, operational, workflow activities, involving the top management, business owners, stakeholders, and project teams.

Confidential, Foster City, CA

Sr. Program Director

Responsibilities:

• Used Rational Unified Process (RUP) and for medical imaging software (PACS, iSyntax image transfer DICOM technology) applications.
• Managed global Core Teams on New Product Development (NPD) process, from Concept Start (CS) through Release for Market, Release for Acquisition, up to Release for Volume Delivery. Lead cross functional activities, maintaining effective communication, and building successful collaborative relationships across departments and functions.
• In charge of Data Migration & Storage Program, for customers in Europe and US. Worked on prevention of data quality problems. Coordinated corporate initiatives, technical deployments, and other activities required to achieve industry standards, improving corporate processes and operations. Used ISO 9000 and ISO 14000.
• Defined program mission, goals, critical success factors, principles & policies, scope & objectives, coordinated and prioritized projects. Created program plans, roadmaps, and schedules. Ensured that FDA compliance and quality standards are maintained. Participated in FDA audits.
• Oversaw Product Marketing activities, defining client preferred business models, and managing cross functional business areas for global clients (US, European and Asian market).
• Collaborated with customers, IT executives, staff, stakeholders, lead the product lifecycle management, understanding business demands, technology trends, and especially, healthcare providers (customers) demands.
• Monitored program performance, reviewed pre-release documentation, ensured project scope, monitored change requests, and managed sign-off documents.
• Managed program’s ongoing conflicting priorities, multi-tasked, re-prioritized deliverables, responding to unexpected changes, with teams in US, India, and Europe.

Confidential, Oakland, Berkeley, CA

Sr. Consultant

Responsibilities:

• Designed & created Governance Board, Operational Board, Area Financial Officer Dashboards, to measure status and progress on the Revenue Cycle Initiative. Used MedeFinance, Clarity, and Crystal, to create dynamic reports.
• In charge of the internal communication of project strategies, high level deliverables, portfolio plans, and schedules. Successfully ensured all deliverables met organizational goals, objectives and compliance and quality standards. Responsibilities included requirement definition, continuous and successful requirement execution, communication, change management, issues management, and post-implementation support.
• Responsible for Data Quality; on errors, proposed solutions for correction & prevention. Used data sampling and estimation techniques to audit and validate data quality. Assured that the change management process was used appropriately for both correction and preventions and that data quality problems did not recur.
• Effectively worked with Executive Teams and other key players in Revenue Cycle for Northern and Southern California regions, in over 40 facilities. In charge of the programming development team, testing, integration, implementation of various reporting needs, as well as weekly production. (Using SAP).
• Maintained full awareness of the program status, using MS Project; assigned resources as needed to meet conflicting priorities; prepared Power Point presentations for Managing Directors board meetings.
• Activities included: identifying the key stakeholders; holding kick-off meetings with stakeholders; conducting current and future state analysis; workflow sessions; drafting business, functional, and technical requirements; organize design & validation meetings, as well as sign-off meetings.
• Worked on Policies & Procedures for Sarbanes-Oxley (SOX). Implemented and maintained Security Controls to ensure Confidentiality, Integrity, and Availability of data (the CIA Triad). Consulted on the Lab-Rad-Pathology Portfolio for Revenue Cycle.

Confidential, CA

Sr. Implementation Program Manager

Responsibilities:

• Directed the planning and execution of EPIC IT deployments, serving as liaison between vendors, doctors/medical staff, and KP leaders, to assure the success of the project on time, and on budget.
• Managed multi-functional teams of 30+: National Operations (NOPS), National Facilities Services (NFS), outside Architects, Local IT staff, EPIC Application Consultants, Project Managers, etc.
• Directed EPIC Implementation of all modules: Rx (EpicRx), Lab (EPIC Lab), Radiology (Radiant), ER, OR (OpTime), Anesthesia, ICU, EPIC HIM, Ambulatory/ADT Registration (Prelude), Enterprise Scheduling (Cadence), Professional/Hospital Billing (Resolute), etc.
• In charge of multi-million dollar budget for EPIC implementations, assuring successful Charge Capture, Inpatient, Ambulatory, and Wireless initiatives within Confidential for 20+ facilities in Northern California Region. Negotiated better prices with vendors, and saved over $1Million on one single project.

Confidential, Berkeley, CA

HIPAA - Sr. Program Manager

Responsibilities:

• Identified and ensured the compliance of over 100,000 medical devices containing PHI.
• Ensured Confidentiality, Availability and Integrity of data to the health providers, on the “need to know” basis.
• Responsibilities included: risk analysis, risk management, quality analysis, price negotiation, vendor communication, staff management.
• Provided information, analysis, projection, assessments, reports, and other forms of consultation to key stakeholders; reported to executive management and compliance officers, progress made on tight schedules.
• Ability to learn real time while producing deliverables on time.

Confidential --Oakland, CA

Senior Business Consultant/Data Modeler

Responsibilities:

• Performed clinical research and made the right modeling decisions for the requests coming from KP’s regional doctors. Participated in SNOMED and HL7 international conferences.