SUMMARY

• An ERP Functional Analyst wif over ten years of valued skills in cross - boundaries of Oracle Applications and business analyst in industries - IT and service professional, telecommunication, computer system and software and manufacturing. A proven track record in customer service, Oracle implementation, process improvement and applications support. Over twenty years of skills in Accounting and CPA Professional. Industries - sales and services, telecommunication, manufacturing, distribution, retail, government and small business.
• Seeking remote opportunities to apply extensive skills in Oracle Functional and Support Analyst - wif a plus in Accounting and CPA background, productive immediately, adding value and contributing to the team success.

AREAS OF EXCELLENCE:

• Advanced Oracle Professional 11i/R12
• Knowledgeable customer service rep/Customer focus
• Problem analysis/Setup configuration
• Team and Independent worker/Quick learner
• Troubleshooting/Debug/Toad/SQL
• Verbal and written communication/Interpersonal skills
• Timely resolution and Tester
• Proven leader/manager and multi-task
• Skilled at finding process improvements
• Advanced accounting and auditing skills

PROFESSIONAL EXPERIENCE

Enterprise Resource Planner

Confidential

Responsibilities:

• Resolved Oracle end-user issues consistently wifin service-level agreements wif 2,000 plus users. Resolutions - setup or configuration updates, data updates, applied one-off Oracle patches, applied work-around procedures, enhancement requests, ad-hoc reports using Toad/SQL Dev, code issue for Developer to fix and user training through front-end access of applications. Used Microsoft Office products.
• Received great feedbacks and nine of them at year-end close from business community end-user survey. One feedback stated “Brilliant resolution” relating to a fix in Install Base correcting warranty contract terms, keeping service contract active. Received two America’s Recognition Awards.
• Skilled in Cross boundaries wif multi-organizations/currencies/languages supporting Oracle:
• Lead to Sales/iStore to Quoting to e-Commerce Gateway to Order Mgmt/Svc Contracts/Shipping to Receivables (order to cash) including Configurator, Pricing, Install Base and Workflow.
• Manufacturing - Inventory/Receiving, Bills of Material, Cost Mgmt, and Purchasing (procure to pay)/iProcurement, Work in Process, Engineering, Workflow, and month-end close.
• Financial - Payables, Receivables, Assets, General Ledger, month-end close.
• TCA model, System and Workflow Administrator. Worked wif DBA and Oracle Corp. on raised Service Requests/TARs on critical issues.
• Researched and documented all Auto Sourcing Rules issues in Oracle Purchasing for end-user guide.
• Internal project Oracle R12 - successfully setup configured modules wif shared HR: GL (legal entities, ledgers, flex-fields, operating units, calendars, conversion rates, etc.), E-business Tax, Purchasing and iProcurement, Approvals Mgmt (AME), INV, Cost Mgmt, Payables, Order Mgmt and Receivables. Successful in troubleshooting, accounting transaction tests (P2P, O2C) and month-end close.
• Supported a complex implementation of Oracle 11i in test and production environments wif over thirty interfaces between 11i and Oracle 10.7 and Siebel CRM wif improved Oracle vanilla functionalities.
• As a team, assessed and implemented improvements in Oracle inventory controls and process time.
• Cycle counting implemented and eliminated the need of full physical inventory count at year-end.
• Implemented use of Work Order-less Completion automated transactions in Work in Process replacing manual entries - account alias issues and account alias receipts transactions.
• Created requirements, tested and implemented company’s quality commitment report in Oracle for financial SEC reporting disclosure. Received employee of the week outstanding award.
• Supported five Oracle upgrades, R11i reimplementation, Vertex tax engine wif respect to testing and validation using Quality Center Defects/Test Directory documenting issues/resolution managing changes. Contributed to savings of at least $250K in last upgrade. Received IT Outstanding Achievement Award.
• IT Liaison between IT and business communities on Oracle complex issues and needs including customizations and enhancements. Met wif business/stakeholders periodically on elicit requirements. Created requirement documents by priority, worked closely wif Developers, determined Level of Effort and worked wif SDLC tool including scheduling, test scripts, testing, validation and implementation.
• As an Oracle super user, performed lead role and collaborate wif team of 6 staff on a successful implementation of B2B processes between the spin-off Engineering/Technology and EchoStar relating to setup configuration and testing in both companies (Purchasing, EDI/e-Commerce Gateway, Order Mgmt, Inventory, Receivables, Payables, Workflow approvals and System Admin). Tester completing successful purchasing cycle (P2P) and revenue cycle (O2C) accounting test transactions.
• Team lead for up to 12 staff on escalated issues including conference call wif shift manager and co-coordinating wif other SMEs, month-end close, provided on-call weekend support and team coaching.
• Lead role in team of 6 in Logical Apps Segregation of Duties implementation and clean-up effort complying wif SOX requirements. Created substantially all custom user responsibilities (applications, menus, sub-menus, functions, request groups, profile options) as required.
• Managed/supported/ performed monthly General Ledger close including account analysis and reconciliation, analytical review and variance analysis and journal entries in applications – Oracle R11i and R12 modules – Purchasing, Cost Mgmt/Inventory, Payables, Receivables and GL.
• Worked wif independent auditors on quarterly reviews and annual audits (SEC filings of Form 10-Q and 10-K). Prepared audit work papers including for S-1 Registration going public
• Managed/coordinated the monthly preparation of consolidated financial statements including quarterly filing of SEC reports complying wif GAAP and SEC reporting.
• CPA - managed audit engagements and acquired SEC experience including S-1 Registration.