SUMMARY:

• Over 7+ Years of experience in Software application Designing, Development and implementation, involving hands - on knowledge design and development using Java, Force.Com platform and Microsoft Technologies.
• 6 Years of experience in development, Implementation with Salesforce CRM Customization, configuration, Administration and development withAPEX, Visual Force, Integration..
• Experience in Salesforce Development usingApexClasses,Triggers, VisualForce, Force.com IDE, SOQL and SOSL.
• Strong Hands on experience in writingApexController Classes, Batch processes, Schedulable classes, test classes etc.
• Experienced in Eclipse IDE with Force.com Plug-in for writing Business logic inApexprogramming language with Lightning Experience.
• Experience in developing custom UI using VisualForce Pages, VisualForce Components along with Controllers.
• Strong experience in data model using standard objects, custom objects and relationships.
• Experience in SFDC Administrative tasks like Users, Page Layouts, Work Flows, Approvals, Validation Rule, Formula, Reports and Dashboards.
• Experience in Batch Processing (BatchApex) with scheduling (Manual & Automated).
• Experience in Salesforce Integration for Data Integration/Synchronization/Replication from Sales force to external systems like Oracle and SQL server.
• Extensive experience in developingAPEXclasses,Triggers, Visual Force pages, Controllers, writing Workflows, Force.com API, REST API, SOAP API.
• Experience in Data Migration using Import Wizard, Workbench and other integration tools likeApexData Loader, Data Loader.io, Excel Connector, SFDC Data Export, Mass Delete.
• Hands on experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes.
• Strong Hands on experience with Salesforce Security features: Profile, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.
• Experience in Web Services integrations using SOAP and REST API.
• Involved in Code Deployments using Change sets from Sandbox to production.
• Managed Sandboxes for development, testing and purposes.
• Build DocuSign for Salesforce custom JavaScript buttons including SOQL queries for customers.
• Good knowledge of OOPs (Abstraction, Encapsulation, Inheritance and Polymorphism) and design concepts.
• Experience in Agile/Scrum methodologies.
• Experienced Techinacally in App Exchange with Lightening experience.
• Expert in capturing, analyzing, documenting and realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules,triggers, Email alerts and business logic.
• Good experience with SQL, HTML, XML, CSS and JavaScript.
• Experienced using Tableau tool for Analysis and generating reports.
• Worked on testing and migration. Knowledge on Eclipse, Force.com IDE for development
• Written SOQL and SOSL queries
• Experience in using Data Loader for exporting and importing the data Involved in documentation reviews and participating in bug reporting meetings.
• Excellent skills in developing code for the database applications to interact with the MySQL database using JDBC.
• Expertise in all phases of the software development life cycle (SDLC) Good understanding of Database concepts and SQL queries
• Excellent Interpersonal, Communicational, Organizational and Project Management skills.
• Excellent team player, self-motivated, quick learner and with good trouble-shooting capabilities.

PROFESSIONAL EXPERIENCE:

Sr.Salesforce Developer

Confidential, St. Louis, MO

Responsibilities:

• Interacted with various business users to gather the requirements, documented the requirements, and developed design documents to suit business needs.
• Created custom applications on Force.com Platform for multiple business requirements.
• Created a user interface for custom applications using the Custom Objects, Custom Tabs, Page Layouts, Record Types and Customization options.
• Created Custom Fields, Custom Reports,Triggers, Field help, Custom Formulas and Field History Tracking.
• Used Master-Detail relationship, Lookup relationship, Lookup filters, Roll-Up Summary in master detail relationships.
• Created Workflows rules with field updating actions and validations.
• Created complex Validation rules based on business requirements.
• Created Profiles, Permission Sets, Sharing rules, public groups andApexManaged Sharing.
• Quote/Proposal and Agreement document generation using Apttus.
• Involved in Apttus Product configuration and Finalization, Product catalog for Apttus cart.
• CreatedApexclasses, components andtriggerswith 100% code coverage using test classes.
• Created Visualforce pages to override the standard functionality in customer portal.
• Created lightning app for the user to create order and add line items.
• Worked on lightning components, event registration, handlers for performing business logics and actions.
• Customization of Apttus product by using Salesforce features liketriggers,VFpages.
• Using Data Loader for insert, update, and bulk import or export of data from Salesforce Objects.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse and Change Sets.
• Carried out constant bug fixing to maintain hassle free functioning of the platform, and also provided ample support for quality assurance and defect resolution.
• Carried out minor declarative changes and took the responsibility to manage releases into the production.
• Designed and deployed applications as per the Sprint/Iteration schedules.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers),ApexLanguage,ApexClass,ApexTriggers, Data Loader, REST, SOAP, HTML, Java Script, Eclipse IDE.

Salesforce Developer

Confidential, Collierville, TN

Responsibilities:

• Provided CRM Level 2 and Level 3 Support in troubleshooting issues and working closely with the users to ensure that applications meet their needs and keep pace with changes in CRM application.
• Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls.
• Used force.com developer toolkit including visual force pages,apexclasses,apexcontrollers andapextriggersto develop custom business logic
• Analyzed complex business requirements and designed solutions usingApexclasses,triggers, and Visual Force pages.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, approvals and validation rules. Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Worked on FORCE.com.
• Use Data Loader to insert, update, and bulk import or export of data from Sales and objects and to read, extract and load data from comma separated values (CSV) files.
• DevelopedApexClasses,VFPages and Test methods for Lightning design without affecting data in the database using HTML, CSS, Java script.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Managed Users, Profiles, Permission Sets, Public Groups, Roles, Sharing Rules and Security Controls.
• Dealing with Sandboxes and Change set in various life cycle processes, Bulk API, Test classes, Batch Class.
• Implemented Salesforce.com customizations and drove user acceptance testing (UAT).
• Partner with business stakeholders driving the requirements to be sure they have a complete understanding of the improvements and changes.
• Review AppExchange applications for functionality and security risks.

Environment: Saleforce.com platform, Standard and Custom Objects,Triggers, Validation rules, Workflow & Approvals, Record types, Reports,ApexLanguage, Visual Force (Pages, Component & Controllers), Web Services, Pages, Data Loader, HTML, Force.com IDE, Lightning, CSS, Java Script, service cloud, sales cloud, JavaScript.

SalesForce Developer

Confidential, Charlotte, NC

Responsibilities:

• Involved with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
• Work on customization of standard objects like Lead, Account, Contact and Opportunity.
• Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Used Conga Composer for storing historical reporting data.
• Created Custom loginVFpage for the dealers to access the application.
• Creating Workflow Rules, Tasks, Email Alerts and components to suit to the needs of the application.
• Involved in designing, development and Testing of UI Applications usingVFPages andApexclasses,ApexTriggersas per requirement.
• Involved in Service Cloud Application Setup activities and customized the apps to match the functional needs of the organization.
• CreatedTriggersfor email update for any new offer is released and Developed Batchapexalong with combination of scheduleapexto reduce the data for space utility.
• Used the sandbox for development, testing and code migration to Production.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic inApexprogramming language.
• Created custom settings for seasonal offers like spring, summer etc.,
• Used data loader and data loader.io to store data into the database.
• Updating of email and automated email will be send to the dealers if any issue is raised by dealers.
• WrittenApexTest Classes for unit testing to ensure at least 75% of code coverage is met.

Environment: Conga Composer, Workflows, Rest, Soap,Apex, Visual Force,Triggers, SOQL, HTML, Java Script, Web Services, Data loader, Security Controls, Force.com IDE, MS Access.

SALESFORCE Dev

Confidential, Sunnyvale, CA

Responsibilities:

• Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development, Data Migration and deployment of application to force.com platform.
• Configured and customized Salesforce.com using standard setup tasks as well as developedApexcoding which includesTriggers, classes, classes for custom controllers and controller extension, schedulableapexclasses, batchapex,Apexsharing rules, Email Services according to the functional needs of the application.
• Defined, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, Visual Workflows (flows), custom reports, dashboards Visual Force Pages to suit to the needs of the application.
• Created several workflows by defining rules, approval processes and related actions, which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
• Wrote several SOQL & SOSL queries in theapexcoding with consideration to Governor Limits for data manipulation needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish many relationships among objects.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level Permissions to provide shared access among different users.
• Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.
• Worked on Force.com Explorer for querying Salesforce database using SOQL &SOSL queries and Data
• Loader for data migration inserts, update, and bulk import or export of data.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Agile Development Methodology was followed for the implementation.
• Conducted Business Process Review sessions to analyze the existing and to be implemented business Processes for Clients.
• Involved in various user stories and worked with QA team to test in various sandbox environments and update fields in Production.
• Involved in creating record types based on organization requirements and for the ease of business users.
• Performed the roles of Salesforce.com Administrator in the organization.
• Involved in design and development of different views and page layouts for different profiles.
• Responsible for creation of users, roles, profiles and customization of reports and dashboards as per the client Requirement.
• Implemented new enhancements, including creation of custom objects, custom fields, custom tabs.
• Implemented various advanced fields like Picklist, Custom Formula Fields, and Field Dependencies.
• Defined object and field level security.
• Customized page layouts for Campaigns, Leads, Opportunity, Contacts, Cases and Accounts depending upon user roles, and groups.
• Involved in system integration using Call Outs,Triggersand outbound messaging.
• Implemented Security sharing rules, field security levels.
• Provided support for ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows and approvals.

Environment: SaleForce.com platform, Visual Force Pages,ApexLanguage, Data Loader, Sandbox, HTML, Java Script, Eclipse IDE

Salesforce Administrator

Confidential, Mt Pleasant, Michigan

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Interacted with team members to gather requirements and documented them.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Opportunities, Campaigns and Reports.
• Created various Custom Objects and defined lookup, Picklist, master-detail relationships and roll up summary between those objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, Email alerts and field updates to implement business logic.
• Worked on Process builder to create auto response, auto assigning cases, auto finishing Cases and auto populating fields on different objects as per the business requirements.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed various Apex classes/ triggers and Visual Force Pages for various functional needs in the application.
• Wrote SOQL, SOSL queries for calling the data from databases and displayed them.
• Used data loader for insert, update, and bulk import /export of data from salesforce objects.
• Wrote test classes as a part of unit testing and tested it using selenium.

Environment: Salesforce.com, CRM, Apex, Visualforce, triggers, workflow, validation rules, AppExchange, report, dashboard, Force.com IDE, Visualforce (pages, components, and controllers), Emails, Custom objects, process builders, Data loader, SOSL, SOQLs, Force.com API.