PROFESSIONAL SUMMARY:

• Over 9 years of IT experience in various stages of Software Development which includes 5+ years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development. 4 Years of experience on Java and frameworks.
• Good Knowledge and experience with Salesforce CRM projects using Salesforce.com, Force.com.
• Experience in working with Visualforce pages, Apex language.
• Extensive work experience in complete software development life cycle Agile methodology including Business interaction, Requirement Analysis, Software Architecture, Design, Development, Testing and Documentation phases.
• Have good experience in implementing Apex classes and Triggers, APIs, Visual Force, S - controls, SOQL, and SOSL.
• Involved in developing Salesforce Lightning Apps, Components.
• Have experience on creating Quote to cash and Quote line items implemented on Apttus CPQ (Configure-Price-Quote) and understanding of teh APTTUS CPQ, APTTUS CLM (Contract life-cycle Management) data model and functionality.
• Experience working on Apex Batch Jobs, Scheduled Jobs.
• Expertise in APIs, REST API, SOAP API and BULK API.
• Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
• Have Hands on Zuora CPQ is lightning certified making entire quoting experience seamlessly beautiful
• Hands on experience on creating Custom Objects, Tabs, Custom Fields, Validation Rules and Field-Level Dependencies.
• Have experience on creating and using Process Builder, Workflows and Approval Processes.
• Have experience on generating Reports and Dashboard in Sales Force.
• Excellent knowledge and experience at administrative tasks such as Creating Profiles, Roles and Permission Sets, Creating Relationships, Tasks and Events, Email Templates.
• Experience working with Force.com IDE Eclipse, Sublime.
• Strong Programming Skills in designing and implementation of multi-tier applications using Core Java, J2EE, JDBC, JSP, HTML/HTML5, JavaScript, Servlets, JavaBeans, CSS, XML, and versed with Database Connectivity using JDBC API.
• Good understanding of Java/J2EE design patterns.
• Worked on creating database Tables, Views, Procedures, Triggers, Functions and Sequences.
• Experienced in handling XSD validated xml document request and responses.
• Excellent communication and presentation skills.
• Have Knowledge on Control which CRM fields are displayed in JIRA Display data from multiple CRM records.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Standard objects, Workflow & Approvals, Sales Cloud, Apex Data Loader, AppExchange, Web Services, Reports, Dashboards, Force.com IDE, SOAP, POSTMAN, Eclipse, SOQL, SOSL, Custom objects, S-Controls, Analytic Snapshots, Sandbox development and Testing.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Offline Edition, Force.com Platform (Sandbox and Production), Data Loader

Programming Languages: Apex, Java, JavaScript, PL/SQL, SOQL, SOSL.

Web Technologies: HTML, XHTML, CSS, XML

Operating Systems: Windows 7/2003/XP, UNIX

Databases: SQL Server, MYSQL, Oracle 10g/9i, MS Access

Methodologies: SDLC, Agile

Tools: Eclipse, Apache Tomcat, MS Visio, Jmeter, Apttus CPQ, Zuora CPQ

Service Cloud: Cases, Solutions, Ideas, Customer Portal, Customer Self Service portal, web to case, email to case

PROFESSIONAL EXPERIENCE:

Confidential - Columbus, OH

Salesforce Lightning Developer

Responsibilities:

• Analyzed customer requirements, performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard and custom objects of Salesforce.com like accounts, contacts, properties, discounts, reports, and dashboards in sales cloud.
• Developed customer portal to implement web-to-lead functionality and enable lead capturing in real time.
• Maintained and improved existing salesforce implementation. Created record types and page layouts, updated validation rules, and improvised page layouts.
• Involved in building Lightning components, pages and apps.
• Involved in teh Lightning App Builder empowers to build apps visually, without code, quicker TEMPthan ever before using off-teh-shelf and custom-built Lightning components
• Developed Lightning component framework include an out-of-teh-box set of components, event-driven architecture, and a framework optimized for performance.
• Worked on Apttus CPQ halps channels close bigger deals faster with visibility into teh latest product and pricing information, and teh ability to quote quickly from any device.
• Modified access and sharing rules, added custom objects and workflows, and approval processes to assign various requests from users to administration based on their roles.
• Operated on major enhancements to teh client's sales processes in salesforce.
• Integrated Salesforce with other internal applications using SOAP and REST services.
• Collaborated with teams to design and implement salesforce integration, And Apttus CPQ is used for creating quote and quote line items for order management system.
• Worked onsalesforce.com standard objects like accounts, leads, contacts, opportunities, reports, and dashboards.
• Requirement analysis, configuration, customization, workflows, validations, security and profile settings, Communities setup, data load, Apex classes, JavaScript, visual force pages, REST API services,
• Developed reports and dashboards in teh communities.
• Designed and developed Apex classes, Apex triggers, visual force pages, and components as per requirements.
• Written SOQL, SOSL query language necessary for teh application in Apex classes and triggers.
• Involved in data migration from traditional apps to salesforce using data loader utility.
• Worked on sales, lead management, opportunity management, account planning, and contact management.
• Created workflow rules and assigned related tasks, email alerts, field updates as per teh business scenario.
• Developed visual pages to include extra functionality and wrote Apex classes to provide functionality to teh visual pages
• Configured user accounts, roles, profiles, and sharing settings by implementing role hierarchies to provide shared access among various users.

Environment: Salesforce CRM, Force.com, Apex, Visualforce Pages, Components and Controllers, JavaScript, Eclipse, Data Loader, Import Wizard, Email Services, Sandbox data loading.

Confidential

Salesforce Developer

Responsibilities:

• Configured and gathered requirement for teh application to meet business requirements.
• Created accounts, tab, fields, and schema builders to define relationships.
• Implemented app-exchange applications.
• Designed and customized visual force pages using extension controllers, custom controllers and standard controllers.
• Designed and deployed custom tabs, validation rules, approval processes and auto-response rules for automating business logic.
• Integrated Apex with External services by making callouts dat used SOAP and WSDL
• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL an SOQL queries, locking statements, Transactional control and Exception statements to invoke Apex triggers
• Used Batch Apex to build an archiving solution dat ran on a nightly basis, looking for records past a certain date and added them to teh archive.
• Involved in Teh Lightning Component framework is built on teh open source Aura framework. It enables to build apps completely independent of data in Salesforce.
• Designed Visual Force pages for teh reports and dashboards to grant access for specific group of users.
• Implemented Service Cloud solutions including Service Console, Customer Portal, Case Feed and Knowledge base.
• Involved in designing approval processes and creating visual workflows to automate field updates and new record creation.
• Expertise in working with case management; configured web to case; implemented e-mail to case to convert incoming customer e-mail into cases in salesforce, configured teh case assignment rule.
• Involve in creation of custom Web to lead forms and Campaign to lead forms.
• Create applications for payroll management in salesforce
• Responsible for Visual force pages dat could be rendered as PDF's, build dashboard components and define email templates.
• Created case escalation rules to escalate cases automatically if they are not resolved within a certain period of time.
• Worked with Approval processes dat used Email Approvals and Parallel Approval steps.
• Created Salesforce communities for customers and partners.
• Used Process Visualizer to study Approval steps.
• Implemented minor enhancements on standard objects including Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes, and Activities.
• Worked with data migration using Salesforce data loader and import wizard.
• Worked with Developer Sandbox and Force.com IDE to migrate written classes.
• Implemented Salesforce Chatter for internal users to share teh deal information and status updated on various activities.
• Migrating Classic to Lightning experience and building Lightning components, pages and apps.
• Involved in integrating Steelbrick CPQ into teh mainstream of Salesforce's technical offerings will be much easier.

Environment: Salesforce.com, Visual force, Security Controls, Escalation rules, Assignment rules, Record types, Custom objects and Fields, Time based triggers, Triggers, Workflows, Rules, Data loader, SOQL, SOSL, Apex Schema Builders, App Exchange, Advanced use of Excel

Confidential, New Jersey

Salesforce Developer

Responsibilities:

• Worked in a large team, on new enhancements into tools and speaking with Business partners and designing solutions.
• Working as enhancement team member and performing teh roles of Salesforce.com Administrator and Developer in teh organization
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed teh solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC).
• Designed, and deployed teh Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in teh application.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented web based case management automation - Web-to-Case and Email-to-Case (on Case Object) to track and solve customer’s issues.
• Used SOQL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Eclipse IDE, Controllers, Visual Force Pages, Data Loader, Workflows, Triggers, Web Services API, Force.com Explorer.

Confidential

Salesforce.com Developer

Responsibilities:

• Interacted with various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Managed security settings of teh users.
• Created business rules to ensure teh data integrity of teh alignment data.
• Created automatic field updates via workflows.
• Created triggers to satisfy internal compliance requirement of stamping certain data on a call on submission.
• Created Visual Force Pages to override teh standard functionality of New and Edit buttons.
• Loading data extracted from Siebel into salesforce.com as a part of teh weekly and major alignment.
• Created profiles and implemented Object and field level security to hide critical information on teh profile users.
• Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Interacted with Business Team on day-to-day basis to translate teh business requirement into functional requirements.
• Designed, and deployed teh Custom objects, Entity-Relationship data model, validation rules on teh objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to teh needs of teh application.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Automated weekly rep call reports of submitted, saved and planned calls.
• Automated weekly Synchronization report of teh reps.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain administration tasks including creating and maintaining user profiles and privileges.
• Created Department dashboards to provide Department Head's an overview of teh reps monthly performance.
• Writing customized SOQL queries to extract teh data pertaining to teh calls made by teh reps.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP, Microsoft Access.

Confidential

Java Developer

Responsibilities:

• Responsible from requirement gathering to design, development, testing and release.
• Responsible for creating teh presentation logic which was implemented in JSP, CSS.
• Used Bugzilla for Task/issue tracking.
• Responsible for quality and fix of issues/bugs.
• JQuery was used for teh client-side validations.
• Used EJB as teh entry point of teh service and also handles teh transactions.
• Implemented Ajax calls in some places start background functionality, while user enters data.
• Responsible for creating tags for each release.
• Written procedures, functions, triggers and views.
• Used MVC framework for teh development of multitier J2EE application.
• Used Web services (SOAP) for transmission of large blocks of XML data over HTTP.
• Design and Modify UI and adding functionality using HTML, JSP, JQuery, Javascript.
• Used tiles framework to design teh JSP pages.
• Database design and SQL creation as needed in project development.

Environment: JSP, Servlets, EJB, Webservices, HTML, XML Beans, Java script, Maven, XMLSchemas, Weblogic 10.3, JUnit, Spring DAO SQL and Oracle