Solution Architect Resume San Francisco, California - Hire IT People

SUMMARY

15+ years of experience in enterprise software
Well - rounded and versatile set of skills to succeed in a wide variety of roles including technical, functional, sales, and project management
Technical implementations of CRM and ERP systems including Siebel, SalesForce and Baan
Integrations with a variety of technologies, such as WebServices, RESTfull services, MQSeries, JDB, SQL batches
Custom mobile applications used by clients internationally
Integrations between off-the-shelf software and custom web applications
Strong business analysis skills through in full life cycle implementations
Defining and identifying requirements
Explaining technical solutions and limitations in a language that a non-technical audience can understand
Effective written and verbal communications bridging the gap between the functional teams (BAs, Testers, etc.) and technical teams
Leadership and project management skills having led development teams of up to 20 consultants
Managing onsite and remote team across time zones
Versed in various project methodologies, sprinting (scrum and agile) vs. waterfall
Extensive industry experience from working in telecoms, manufacturing, high-tech
International, multi-lingual and multi-cultural experience having lived and worked outside the US with projects in a dozen different countries

PROFESSIONAL EXPERIENCE

Solution Architect

Confidential, San Francisco, California

Responsibilities:

Served as Architect on full implementations (concept to post production) of enterprise systems that included:
Call center applications with 2000+ users
Integrated mobile applications with 2000+ users
Integrated websites ordering
Processing 30,000 orders per day
Multi-year and multi-million dollar implementations
Managed performance tuning, load testing and stress testing projects
Acted as Project Manager for $2M+ CRM and PRM projects
Saved a project from extreme overruns in budget and timeline when taking over the project by replacing a 30 person off-shore team with a 5 person on-site team
Created sales proposals and Statements of Works (SOWs) for multimillion dollar enterprise systems and smaller 100K+ mobile applications
Built and presented sales demo applications to showcase newly productized functionality
Handled invoicing and billing on several concurrent projects
Developed integrations via Web Services, JMS, JDB, and RESTful services
Conducted management reviews of employees

Consulting Manager

Confidential, Watertown, Massachusetts

Responsibilities:

Key sales team member of $5M+ eService project
Designed and managed 5 concurrent interfaces
Web Service integration of Return Orders to and from SAP
Asset Registration to back office databases via a Web Service
JBS (Java Business Service) to authenticate users with a SSO (Single Sign On) application
Web Service integration for Trade and Compliance validation
EIM Batch loads of Accounts, Contacts, Products, Pricing, Agreements

CRM Development Manager

Confidential, Maynard, Massachusetts

Responsibilities:

Designed a large integration system between two order systems each with independent customer bases
Enabled the order automation processes between the provisioning system, the CRM system and the Finance system
Analyzed Oracle’s Order Management to replace Siebel’s Quote, Order, Pricing and Product modules
Facilitated the implementation plan as the release manager
Defined the project methodology, project documentation and change control process
Led several integration projects, including using Web Services, EAI objects, EIM, and direct SQL

Configuration Specialist

Confidential

Responsibilities:

Received the Competency Customer Satisfaction Award for project involvement with 5 different clients
Gained extensive hands-on knowledge of order management processes, Enterprise Application Integration (EAI), Enterprise Integration Manager (EIM), Siebel Tools, Sales Force Automation, Call Center and Siebel Data Model

Baan ERP Senior Consultant

Confidential, Scottsdale, Arizona

Responsibilities:

Successfully implemented Baan IVc Distribution (Inventory, Sales, Purchasing, Shipping)
Analyzed business processes to better utilize Baan's OOTB functionality