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Senior Solution Architect Resume

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SUMMARY:

  • Experienced Salesforce and CPQ/CLM Solution Architect skilled in solution design, pre - sales, and business development in the solution selling of complex enterprise cloud, CRM (Microsoft Dynamics and Salesforce) and (Marketing Cloud), CPQ (Apttus CPQ and CLM, Big Machines and Steel Brick) solutions.
  • My ten years’ experience as a CRM Solution Architect include:
  • Perform hands-on solution design for Salesforce and CPQ, solution architectures, architecture roadmaps, and prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.
  • Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers.
  • Conduct Solution Architecture reviews with project teams prior to design and development activities and ensure solution is scalable, is aligned with internal product roadmaps and meets customers’ business requirements.
  • Contribute regularly to team meetings though leading whiteboard session and creating data models. Working closely with solution architects, technical teams and clients to deliver project scope on time and with high quality deliverables.
  • Utilizing Salesforce and SteelBrick CPQ for the consumer goods industry developed a Quote to Cash solution which enabled our clients to reduce the time required to create and deliver a quote to the customer and reduce the time required to receive payment from the customer.
  • Responsible to ensure that business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success.
  • Manage and build client relationships with key decision makers from project inception to post-implementation; ensure customer satisfaction.
  • As a Solution Architect, I am seeking a role in which my skills in business development, project management and the implementation of the software solution can be utilized to grow and expand their practice.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Solution Architect

Responsibilities:

  • Manage and build client relationships with key decision makers from project inception to post-implementation; ensure customer satisfaction.
  • Help build Practice by establishing processes, procedures, templates for pre-sales through delivery while supporting Sales team in a pre-sale support capacity.
  • Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers.
  • Assist with support and ongoing development of Apttus demonstration environments including examples of custom development and integrations with 3rd party applications.
  • Manage, mentor and provide coaching to a team of direct reports.

Confidential

Senior Consultant

Responsibilities:

  • Solution Consultant and Solution Architect for theCRM practice that specializes in the implementation of CRM and ERP solutions for businesses in the professional services vertical (field services). SIS, has developed a solution for
  • Microsoft Dynamics CRM for government contractors with the ability to submit and bid on projects.
  • I am responsible in the solution design of all enterprise size implementations, and work with the marketing and sales teams to promote and market our services.

Confidential

Senior Managing Consultant/Solution Architect

Responsibilities:

  • Responsible as the Lead Solution Architect of Microsoft Dynamics CRM and Salesforce solutions.
  • Lead a team of functional and technical consultants to assist with business development in the sales and pre-sales activities to gather user requirements in the preparation of a solution demonstration and assist the sales team in responding to
  • RFP’s/RFI and proposals. Assist with the development of a proposal and contract solution in
  • Salesforce utilizing Apttus to streamline several clients quote to cash processes and SteelBrick CPQ to create the proposals, legal documents and statements of work for general contractors.

Confidential

Senior Consultant

Responsibilities:

  • Senior Solution Consultant and Functional Solution Architect, I lead the CRM practice, my responsibilities include project management and delivery of all large-scale Microsoft Dynamics CRM, Salesforce implementations.
  • As the practice began to grow, my responsibilities expanded into business development, solution selling, lead generation, qualifying prospects, design and deliver software demonstrations, prepare and deliver the solution proposal to senior management.

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