Enterprise Systems Management Senior Specialist / Senior Systems Administrator/Senior Network Administrator
SUMMARY

Dynamic IT professional with eighteen years of experience, demonstrating success in Enterprise Systems Management, Network Administration, and Systems Administration, and managing multiple software applications. A self starter, capable of adapting to new technologies and environments, by applying knowledge from past and present experiences. A team player always willing to lead and work in unison with diverse groups effectively.
QUALIFICATION HIGHLIGHTS

• Technology Deployment • Configuration and Implementation • Migrations and Upgrades
• Security Administration • Integration, Installation, and Support • Networking
• Resource Management • Diagnosis, Troubleshooting, and Repair • Problem Resolution
• Project Management • Systems Analysis • Customer Support

COMPUTER CERTIFICATIONS

• MCSE 2000
• MCDBA SQL 2000
• MCP
• CCNA
• CompTIA Net +

TECHNICAL PROFICIENCIES

• Operating Systems: Microsoft Windows Server 2003, Vista, XP, Novell Netware 6.X, Unix(AIX, Suse
Linux).
• Applications: IBM Tivoli Netcool Suite, IBM Tivoli Monitoring Suite, Tivoli Storage Manager, Enterprise Q, Quality Center 9.x/10.x, SolarWinds, Microsoft SQL Server 2000, Microsoft Office Suite, MySQL, Alcatel Omnivista, CiscoWorks LMS.
• Languages: Perl, Unix Shell, SQL, OQL, VBScript, HTML.
• Hardware: Compaq Proliant DL380 Rack Mounted Servers, HP SAN Appliances, HP Laptop and Printers, Alcatel Switches, and Cisco Switches.
• Networking: TCP/IP, WINS, DNS, WAN, LAN, SNMP, ICMP.
EXPERIENCE

Information Management Senior Specialist 2006 to Present
Confidential,
Ohio
• Responsible for the architecture and implementation ground up, of Tivoli Network Manager and Webtop on AIX to replace Tivoli Netview and Switch Analyzer.
• Assisted in the configuration of Tivoli Omnibus for use with Tivoli Network Manager, and also with the configuration of probes and gateways.
• Implemented the Omnibus MTTRAPD Probe for gathering traps and sending alerts to Omnibus/TEC on all switches, routers and servers in the MeadWestvaco environment.
• Assisted in the implementation of ITM 6, and manage it on a daily basis.
• Write and modify Perl scripts to automate and streamline daily routines for the Tivoli environment.
• Modify TEC Logfile Adapters for improved alerting on all Netware, Unix, Linux, and Windows Servers.
• Install, configure, and administer HP Sitescope on Windows 2003 Server with an Oracle Database to monitor and alert on URL\'s, SAP, NetWare Volumes, Windows Clusters, and other applications as needed.
• Upgrade HP Quality Center from 9.2 to 10.0, and manage the application.
• Administer network monitoring tools such as, Alcatel OmniVista, Solarwinds, and CiscoWorks LMS for the Networking Group.
• Work directly with Application teams to plan and implement better monitoring strategies.
• On the Enterprise Systems Management Team, which provides 2nd and 3rd level support for all monitoring, and on a 24X7 on call rotational basis.
• Developed and wrote procedures/manuals for the installation, use, and problem solving of all applications that pertain to the Enterprise Systems Management Team.

Operations Analyst/Systems Administrator 2003 to 2006
Confidential,
Ohio
• Provided 2nd Level Open Systems support and administration for all Windows, Netware, and Unix Servers for MeadWestvaco nationally and internationally in a 24x7 environment.
• Performed Microsoft Security Patch upgrades to all Windows servers in the MeadWestvaco landscape.
• Followed guidelines and procedures to assure Netware and Windows servers were configured properly before deployment into production.
• Worked closely with the Security and Controls team on the implementation and configuration of Symantec Antivirus for all Netware and Windows Servers.
• Used a combination of Enterprise Q and IBM Tivoli Desktop for software distribution.
• Performed daily Backup Administration and file restores using Tivoli Storage Manager.
• Participated in monthly maintenance outages for MeadWestvaco.
• Major Incident Manager and Shift Lead for the Service and Data Center Operations.
• Created technical documentation that related to the Open Systems Infrastructure and provided training to all team members

Senior Network Administrator 1999 to 2002
Confidential,
OH
• Network Administrator for Windows, Novell, and Cisco at the Air Force Security Assistance Center.
• Maintained the Organizational Unit, Containers, and administration of user accounts and GPO\'s through Active Directory
• Migrated Novell 4.11 servers to Windows NT 4.0, B-mail servers to Exchange 5.5, Windows NT 4.0 servers to Windows 2000 Advanced Server, and 500+ client computers from Windows 95 to Windows 2000 Professional.
• Project Manager assigned to integrate a Microsoft SMS Server with SQL 2000 database for inventory management, security, network monitoring, troubleshooting, and installing software remotely.
• Replaced the Oracle Database with SQL 2000 for the Remedy Action Request System and TrackIT ticketing systems.
• Implemented, configured, and administered an IIS Server for the TrackIT ticketing system, allowing users to submit their own tickets to the Help Desk.
• Configured Cisco Catalyst 5500 to replace the Cisco 1900 switches.
• Performed inventory management and software distribution through the use of Tivoli applications.
• Analyzed and displayed information on Gantt Charts used to document Governement applications and network performance that provided management with monthly Return of Investment reports.
• Compiled information and prepared purchase orders for new software and hardware.
• Researched and implemented SOCCER, a suspense tracking system, for 10 departments within AFSAC.
• Selected to complete several top-secret projects that involved network security and remote access.
• Program Manager for the Defense Security Assistance Management System which ran on an HP Mid Tier Platform for AFSAC and 15 additional bases for all military branches.
• Developed training material and instructed 500+ users on the use of Windows 2000 Professional.

Accounting and Finance Systems Administrator 1990 to 1999
Confidential,
Dayton, OH
• Chief Unisys 2200 Mainframe Administrator, and also a Novell 4.11 Adminstrator supporting 600+ users and 35 Air Force Bases.
• Implemented from the ground up a Help Desk using Remedy Action Request System at DFAS, Kettering, OH.
• Developed a test network to ensure compatibility of Government Software with Windows NT 4.0 Workstation.
• Setup and Configured Cisco Hubs for segmentation of the LAN.
• Created an Access Database for the DFAS Accounts Payables Department for the suspense and tracking of contracts.
• Modified a database for all Middle East accounting operations to track contracts and money spent.
• Assisted in the development of the Automated Battlefield System (ABS) for the accounting offices in Saudi Arabia.
• Simplified an FTP program for Gunter AFB to accelerate the downloading of files.
• Restructured regulations and provided traing to interoffice personnel on Unisys 2200 Mainframe application, Lotus CC Mail, Microsoft Office, and ABS.
• Honorable Discharge with 11 Accommodations and Service Awards.

EDUCATION

Certificate 2003
New Horizons Technology Center, Fairborn OH - Earned certifications for all of the following classes attended:
MCSE, MCP, MCDBA, CCNA, CompTIA Net +
A.A., Associate 1992
A.A., Associate 1994