PROFESSIONAL SUMMARY:

• Over 7+Years of IT experience dat includes 4+ years of experience in Salesforce.com CRM Platform and 3 years of experience in Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including business analysis, requirement gathering, design, development, enhancements, testing, deployment and maintenance of applications.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force AppExchange and JAVA and C#.
• Worked onLightning Process builderflows, Connect API,Chatterandquick Action.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Good Experience onSalesforceLightning.Experience in third party integration wif ERP (Marketing Cloud, Service Cloud).
• Experience in Administration, Configuration, Implementation, Lightning and Support of Salesforce CRM.
• Hands on experience in implementing security and sharing rules and Apex Language.
• Experience in creating Validation Rules, Approval Process, Workflows for automated lead routing, lead escalation and email alerts.
• Experience in designing various Webpages in Visualforce. Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in teh application.
• Experience in using Force.com Explorer to browse data model schema, custom objects, fields, and to build and test SOQL queries.
• Good knowledge in Unit Testing, Test Coverage and Code Review.
• Involved in Deployment of applications in all environments, Dev, UAT, and Production.
• Excellent written and verbal communication skills to keep stake holders and team members apprised of goals, project status, and resolving issues and conflicts.
• Excellent client management skills, presentation skills, operational metrics, and time management.
• Working experience wif Selenium WebDriver.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce Certified, Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force Pages, Workflow & Approvals, Dashboards, LightningExperience, Analytic Snapshots, Custom Objects.

ETL/Integration Tools: Eclipse Force.com IDE Plug - in, Connector, Data loader, Force.com

Languages: Apex, C#, Java, HTML, JavaScript, HTML, SQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008.

Database: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Documenting Tool: MS Office

PROFESSIONAL EXPERIENCE:

Confidential, Allen, TX

Salesforce Developer/Admin

Responsibilities:

• Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, profiles and workflow rules.
• Ensured data integrity through teh appropriate use of loading and exporting tools, for bulk of data using Data Loader.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity. Onsite point of contact for salesforce for teh inside sales team.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Working on a large-scale complex Salesforce development projects along wif integrating data from other systems.Worked onLightning Process builderflows, Connect API,Chatterandquick Action.
• Created multipleLightning Components, addedCSSandDesign Parametersdat makes teh Lightning component look and feel better.
• Configured Outlook integration wif salesforce and Integrated Salesforce wif Microsoft Outlook to synchronize contacts, events and tasks.
• Empowered teh company by quickly learningadministration and implementing workflows, schemes, custom fields, and dashboards.
• Created and implementedworkflow optimizing Owners, Queues, Statuses, and Environment
• Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling data migration and maintenance of page layouts.
• Experienced in schedulable Apex classes, Apex sharing rules, Email Services according to teh functional needs of teh application.
• Well maintained Test Code Coverage and Unit testing for all teh codes in teh system following teh Salesforce limits. Identified test cases for automation in Selenium.
• Automated teh test scripts using Maven-Selenium Project in Eclipse Editor.
• Testedapps by appending multiple components to aLightning ApplicationtheirbydeployedApplications fromSandbox to Production.
• Involved throughout life cycle of teh project. Implemented triggers, Visual force pages and Components.
• Performed teh roles of Salesforce.comDeveloperand Administrator in teh organization.
• Worked on cross platform usage of teh project functionality using Lightning.
• Used Salesforce1 Simulator to test if lightening component works on teh simulator.

Environment: Salesforce.com, Apex, Connect API, Visual force, triggers, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Integration Techniques, Lightning experience, Lightning components, Sandbox data loading, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, Selenium, report, dashboard, Force.com IDE

Confidential, Woodlands, TX

Salesforce Developer/Admin

Responsibilities:

• Interacted wif various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Worked wif Integration and web services.
• Designed various HTML Email templates for Auto-Response to customers.
• Integrated Sales force wif legacy systems using Apex Web services and outbound messaging.
• Moved Data into different sandboxes in teh organization by writing teh custom components.
• UseData Loaderto insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.
• Implemented Apex Triggers wif SOQL queries.
• View, create and associate Jira issues wif salesforce.
• Worked on various salesforce.com standard objects like Accounts, Opportunity, Products.
• Involved in Regression Testing using Selenium
• Involved in Functional Testing, GUI Testing and Compatibility Testing.
• Worked on Opportunity Line Items, Contacts, Leads, Campaigns, Activities, Reports and Dashboards.
• Extensively worked on building complex Visual force pages using standard, custom and extension controllers to suit teh needs of teh application.

Environment: Salesforce.com, Apex, Visual force, triggers, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Integration Techniques, Sandbox data loading, workflow, Selenium, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE

Confidential, Houston, TX

Salesforce Admin/Developer

Responsibilities:

• Createdpage layouts, search layouts to organizefields,related lists, and other components on record pages by defining lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Maintained field level security.
• DevelopedSalesforce.comapproval workflow wif tasks from interview schedules and approvals for further interviews finally resulting into offers.
• Involved in creatinguser rolesandHierarchy.
• DevelopedVisualforcepages to change teh entire look and feel, tabs and views of teh Salesforce.com UI in accordance wif teh company requirements.
• DevelopedSOQLandSOSLqueries to get data from different related objects.
• Moved data into different sandboxes in teh organization by writing teh component list.
• Performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects ofSalesforce.com(SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Made new feature enhancements onService cloudconsole view and developed some Visual force components
• Wrote triggers to process incoming servicee-mailrequests from customers to automatically create new case records.

Environment: Salesforce.com, Apex, Visual force, triggers, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Sandbox data loading, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE

Java Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) such as requirements gathering, modeling, analysis, design and development.
• Used Rational Rose for Use case diagrams, Activity flow diagrams, Class diagrams and Object diagrams in teh design phase.
• Developed Custom Tags to simplify teh JSP code. Designed UI screens using JSP, Struts tags and HTML.
• Used JavaScript for client-side validation.
• Used Struts and EJB in teh application development
• Used JDBC for Data based access.

Environment: J2EE1.4, Struts 1.1, JSP1.2, Servlets 2.3, JMS, XML, JDBC, JavaScript, SQL, UML, HTML, JNDI, Log4JWeb Logic Application Server, Eclipse, Rational Rose, Oracle.

Confidential

Java Intern

Responsibilities:

• Part of teh team which was responsible for designing and developing teh application in n-tier fashion as per struts based MVC architecture standards.
• Object Oriented Analysis and Design using UML include development of class diagrams, Sequence diagrams, and State diagrams and implemented these diagrams in Microsoft Visio.
• Designed and created Java objects, JSP pages, JSF, JavaBeans and Servlets to achieve various business functionalities. Created validation methods using JavaScript and Backing Beans.
• Involved in writing client-side validations using Java Script, CSS.
• Involved in designing test plans, test cases and overall Unit testing of teh system.
• Developed controllers and actions encapsulating teh business logic.
• Developed classes to interface wif underlying web services layer.
• Designed web services for teh above modules.
• Prepared documentation and participated in preparing user’s manual for teh application.

Environment: J2EE1.4, Struts 1.1, JSP1.2, Servlets 2.3, JMS, XML, JDBC, JavaScript, SQL, UML, HTML, JNDI, Log4JWeb Logic Application Server, Eclipse, Rational Rose, Oracle.