PROFESSIONAL SUMMARY:

• Salesforce.com consultant having 5 years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com technologies.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual force, Force.com IDE, SOQL, SOSL.
• Experience in Administration, Configuration, Customization, Development and support on Salesforce.com Platform.
• Ability to setup, customize and deploy to Salesforce.com from the ground up for large user groups, perform hands on customizations using Apex, Visual force, custom reports Salesforce.com Web services API and train sales users.
• Good experience in Developing Business Logic Services Using Custom Objects, Controllers, Visual Force/APEX Classes and APEX Triggers.
• Proficient in Data Migration from Traditional Applications to SalesforceUsing Data Loader Utility.
• Strong Experience in creating, managing Applications, Custom Objects, Custom tabs, Fields, Relationships, Page Layouts, Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules, and Approval Process, SOQL, SOSL and Governor Limits.
• Experience on integration, integrated Salesforcewith different external system, performed both inbound and outbound integration using SOAP as well as REST API.
• Hands on experience in developing and configuring Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Ability to fully leverage the power of Visual Force through custom pages, components, controllers, and sites.
• Sound Understanding of Data migration using Import wizards, and Data Loader.
• Strong knowledge of Salesforceconfiguration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
• Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.

TECHNICAL SKILLS:

CRM TOOLS: Salesforce.com, Sales Cloud, Service Cloud, Chatter, Communities, Service Console.

SALESFORCE TECHNOLOGIES: Apex, SOQL, SOSL, JavaScript, Visual Force (Pages & Components), Triggers, Batch Apex.

PROGRAMMING LANGUAGES: C#, .Net, Apex, Visualforce page, HTML, HTML5, CSS, CSS3, JavaScript, Bootstrap

WEB SERVICES: SOAP, REST

SALESFORCE API TOOLS: Force.com Migration Tool(ANT), Force.com IDE -Eclipse

DATA MIGRATION TOOLS: Apex Data Loader, Custom Import wizard.

OPERATING SYSTEMS: Windows 9x/2000, Windows XP/Vista, Windows 7, Mac OS

DEPLOYMENT TOOLS: Change Sets, Force.com IDE, Force.com Migration Tool (ANT), Work Bench.

PROFESSIONAL EXPERIENCE:

Confidential, Bala Cynwyd, PA

Salesforce Developer

Responsibilities:

• Used data migration tools like Data Loader, CRM Demand Tool.
• Created reports and dashboards to track the migrated data and correct the data migrated.
• Used DML tools to update/ insert/ upsert and delete.
• Implemented and created datasets, dashboards and apps for Opportunity, Accounts and Cases.
• Designed and developed data transformations for source system data extraction, data staging,aggregation, data quality handling, system testing, performance tuning.
• Extracted data from Flat files, Oracle and Salesforceto build datasets and applied business rules to load data.
• Experience with RESTful Services to make external API calls.
• Deployment using ANT for automation.
• Hands-on experience using AURA frameworks for designing and developing lightning pages.
• Migrated process from SalesforceClassic to Lightning to make it more effective and improve User experience.
• Worked with Heroku DX to deploy and manage applications developed on open languages and frameworks.
• Experience in working with Agile(Scrum) methodology for product development.
• Created and Updated UAT document and liaise with the team in achieving business needs.
• Worked on testing the User stories and Update JIRA.
• Created Lightning components and pages.
• Implemented SalesforceLightning Components for small set of users for customizing reports and dashboards.
• Worked on converting Salesforceclassic VF pages into Lighting using Lighting components and Lightning App builder.

Environment: HTML, CSS3, Responsive Design, Email Marketing, Marketing Automation, Exact Target, SalesforceAdministration, Microsoft Office, Content strategy, Information architecture, Change Sets, Agile Development, Data Loader, Apex, Lightning Salesforce, Lightning Components and Aura frameworks.

Confidential, Fond du Lac, WI

Salesforce Developer

Responsibilities:

• Involved in API/Web Service design and developing technical specifications for the Salesforce.com (SFDC) application.
• Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
• Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing etc.
• Interface Designing using Visualforce page and their supportive Controller Classes.
• Automate the functionality by writing Triggers and Apex Classes.
• Reengineered APEX code already in production to optimize trigger based transactions for performance and speed as well as to work seamlessly with governor limits.
• Integrated external systems like Record setter data, Dodge MDM, MAS, PeopleSoft into Salesforce.com primarily used the partner and enterprise WSDL'S with J2EE technologies.
• Defined lookup and master - detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
• Responsible for Unit testing and performance testing of SFDC API/Web Service.
• Responsible for Agile methodology testing package upgrades in sandbox org and deploying in production org.
• Created public websites and applications that are directly integrated with your Salesforce.com organization using sites.
• Developed a unified view of all accounting data with in salesforce.com eliminating several hundred hours spent by Account Executives and inside sales reps in performing risk analysis on account holdings.
• Responsible for integrating Salesforce.com to risk manager desktop apps via web services API.
• Developed an analytic snapshot based daily dashboard that provide a 360 degree view of customers
• Responsible for all managed package deployments and change management on the engagement.
• Assisted in the merger of data between the applications for initial synchronization mapping and conversion every Salesforce.com account to business objects.
• Developed material for end users.

Environment: Salesforce.com, Force.com, Apex, Data Loader, CRM, Import Wizard, Eclipse IDE, Controllers, Visualforce Pages, JQuery, XML and Triggers.

Confidential

Salesforce Administrator

Responsibilities:

• Working independently and as part of a diverse team to customizeSalesforce.com environments.
• Administration of mobile and desktop versions and understanding of workflows and processes.
• Good understanding of CRM skills and its basic functionalities
• Database management, de - duping and cleanup procedures.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Designed junction objects and implemented various advanced fields like picklists, custom formula fields, field dependencies, validation rules, workflows, sharing rules and approval processes for automated alerts, Permission sets, field updates, and email generation according to application requirements.
• Maintain and customizesalesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support business functions.
• Performed mass insert, update, upsert, delete using Data Loader. Responsible for all activities related to configuring Data Loader, uploading data in CSV files intosalesforce.com.
• Create Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements. Also email templates, workflows, triggers, workflow actions and approval process.
• Working with AppExchange products such as conga composer to create different templates.

Environment: Visual Force Pages, Data Loader, Workflow & Approvals, Custom Objects, Sandbox data loading, Force.com platform.