SUMMARY:

• Extensive expertise in System Testing, Functional Testing, Integration Testing, Regression Testing.
• Experience as a QA in Salesforce.com CRM application, mainly wif, Contacts, Accounts, Cases, Chat functionalities.
• Responsible for application testing of customer/partner facing Salesforce projects and working collaboratively wif internal teams of Project Managers, Salesforce Administrators, and Developers.
• Tested both salesforce configuration changes and custom changes
• Experience in working wif open source tools Selenium (Selenium IDE/RC/Web Driver), Junit/TestNG, Eclipse and preparation of automation test framework.
• Experience in applying Testing Methodologies, creating Test Plans, Executing Test Scripts, Automation of Test Cases, Defect Tracking and Report Generation.
• Extensive experience in designing Test Cases, Test Scenarios, Test Scripts and Test reports of manual and automated tests.
• Experienced in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Task Scheduling.
• Self - motivated, team-oriented individual wif strong problem-solving abilities
• Extensive experience in reviewing and analyzing Business Requirements and creating Test Plans, Test Cases, Test Scripts, Test Estimation& Requirement Traceability Matrix.
• Experience in Database testing by using Oracle, MS SQL Server, SQL, T-SQL and PL/SQL Queries.
• Participated in Walkthrough and defect report meetings periodically.
• Experienced using Web-debugging tool like Fire Path and Firebug for finding elements locator.
• Extensive experience working on Continuous Integration, Continuous Deployment, Continuous delivery using Jenkins and Build Management using Maven and SVN repository.
• Good Domain understanding of Telecom, Health, Ecommerce&Banking.
• Involved in planning, coordinating and performed various testing like Black Box, Integration, Regression, Smoke, Cross-browser, Accessibility testing.
• Worked on various quality assurance methodologies such as Waterfall and Agile Methodologies and a solid understanding of teh SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle).
• Strong analytical, problem solving, excellent communication skill, fast learner, self-motivated, comfortable taking initiative and handling multiple projects.
• Understanding Banking Financial Domain (Credit/ Debit card, Retail Banking, Call Centre, Accounts) wif strong documentation and presentation skills.
• Ability to multi-task and manage multiple complex initiatives simultaneously.

TECHNICAL SKILLS:

Testing Tools: Selenium WebDriver, HP Quality Center, Junit, TestNG, JIRA, SOAP UI, Eclipse, Manual Testing, Salesfore.com,workbench.

Languages: JAVA, HTML, XML, PL/SQL

Test Framework: Junit, TestNG, Data Driven Framework, Salesforce Lightning

Web Debugging Tool: XPath, Fire path, Firebug

Build Tool: Maven

Bug Tracking Tools: JIRA, Quality Center (QC), Rally Team Foundation Server(TFS)

Continuous Integration Tools: Jenkins

Data Bases: MS Access, Oracle

Operating Systems: Windows (XP, Vista & 7, 8,10) Linux, Mac

PROFESSIONAL EXPERIENCE:

Confidential, Simi Valley, CA

Salesforce Tester

Responsibilities:

• Provide Salesforce best practices and customizations wif regarding to SDLC.
• Tested both salesforce CRM and Seibel CRM as a part of End to End testing
• Tested teh complex next generation features for Salesforce CRM
• Tested teh application in highly dynamic environment wif sprint team using Agile methodology.
• Managed teh QA Project planning activities by identifying teh resources,Timelines,Schedules,Testing Cycles,QAStrategy documentation.
• Testing Web API's manually using an open source toolPOSTMAN.
• Proficient wif testingREST APIs, Web & Database testing.
• Experience working wif offshore team.
• Expertise on testing wif adding different types of Roles, queues to profiles.
• Participated in requirement review meetings.
• Working wif developers if any customization changes happens and get understanding how teh coding is developed in Apex.
• Experience about teh Agile Methodology to promotes adaptive planning, evolutionary development, early delivery, continuous improvement and flexible response to change Provide all data validation through SOQL queries to perform Back-end testing.
• Execute various types of testing include UX, smoke, integration, performance, security testing.
• Identified teh Test Scenarios based on Functional Specifications and Business Requirements.
• Perform Functional Testing, Regression Testing, System Integration testing, and End to End Testing.

Environment: Salesforce.com, Rally, Agile, SOQL, Postman, JSON, SOAP UI, Quality Center, HTML

Confidential, Plano, TX

Quality Analyst

Responsibilities:

• Actively participate in release and deployment process to understand teh environments status/condition.
• Wrote test cases wif different roles and mentioning teh settings
• Executed queries using workbench tool.
• Experience on Salesforce.com Functional testing.
• Tested both salesforce configuration changes and custom changes.
• Attended review meetings to analyze client requirements, and arranging test environment for teh execution of test cases
• Interacted consistently wif teh developers and analysts to determine teh types of testing required throughout teh Bug Life Cycle (BLC).
• Experienced in load and performance testing tool JMeter.
• Coordinated wif other testers to work on e-commerce business projects, and found defects in bill disk functionality of teh mobile application
• Performed data driven testing by using JDBC as a data source in SOAP UI and configured SQL queries to fetch data from teh Oracle database.
• Tested teh various Service Oriented Architectures (SOA) spanning across various web services using SOAP and WSDL across various applications using SOAP UI.
• Reported software defects in Quality Center and interacted wif teh developers to resolve technical issues.
• Provided Peer Review on Test documentation created by other members of teh QA team.

Environment: UI and compatibility testing, Salesforce CRM SOAP UI, Postman, Quality Center, Firebug, Rally, workbench.

Confidential, Richardson, TX

Test Analyst

Responsibilities:

• Involved in Automation Test plan preparation.
• Used Firebug and Fire path to write automated test scripts using XPATH.
• Created automation framework in Selenium WebDriver using behavior driven approach like Cucumber.
• Configured Selenium Web Driver, TestNG, Maven tool and created selenium automation scripts in java using Test NG prior to agile release.
• Involved inMobile TestingincludesApp Testing. Test automation for web application using Cucumber.
• Worked on developing teh automation scripts using Selenium RC wif Junit Framework.
• Developed Test Scripts for Automation of teh web-based application inSelenium- Junit.
• Involved in Designing & developing data driven framework using Selenium Web Driver, Testing and implemented Java Mail to send teh regression result automatically.
• Analyzed test results, tracked teh defects and generated reports using Quality Center.
• Involved in designing and building automation frameworks in support of continuous integration in a test-driven development (TDD).
• Executing teh test plans on web and mobile (Apple & Android) as per requirements.
• Used Jenkins as continuous integration server to run automated test suites.
• Involved in testing multiple POS apps. for iPod's, used for processing credit card transactions wirelessly in teh retail stores.
• Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications dat interface wif POS.
• Performed Smoke Testing to make sure all teh Test Channels and Test Environment is working as desired.
• Prepared teh data to cover various scenarios and wrote SQL scripts to verify teh database updates, inserts and deletion of teh records.
• Extensively used TOAD for backend testing by writing teh SQL queries in teh SQL editor.

Environment: Selenium Web Driver, TestNG, Maven, POS, Jenkins, SOUPUI, TDD, Agile, HTML, XML, XPath, Rally, Web Services (SOAP & RESTFUL) JavaScript, Quality Centre, Firebug, SQL, PLSQL, Win SCP, SQL Navigator, JMeter, Appium, Windows.

Confidential

Jr. Manual Tester

Responsibilities:

• Developed QA process by using test management tools and techniques
• Conducted tests and prepared reports for future
• Created bug reports by coordinating wif software testers and developers
• Supported Senior QA analyst manual tester in teh development and execution of QA continuous process
• Performed first level system testing by coordinating wif QA team and business analyst
• Handled responsibilities of load and regression testing to ensure efficiency in product delivery
• Executed test cases and procedures for Functional Testing (Positive, Negative and Boundary), Integration Testing, System Testing and E2E testing.
• Writing SQL queries to fetch data from Data base.
• Report to lead on Day to Day work and prepare teh documentation.

Environment: Hp QC Alm, SQL, MS word Selenium, HTML, SQL, Excel, Windows