SUMMARY:

• Over 9 years of IT experience in various stages of Software Development which includes 5+ years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development. 4 Years of experience on Java
• Experience of Salesforce.com Development, implementation including configuration and customization/ data migration.
• Experience in operating, Iterating and releasing of salesforce project.
• Aggressive Salesforce CRM Business Analyst who is constantly looking for the best ways to maximize each customer relationship. Adept in data mining generating detailed and useful reports.
• Proficient in customizing standard objects: Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on Page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Implemented Security and Sharing rules at object, field and record level for different users at different levels of organization.
• Experience in mapping and migration of data to salesforce.com objects and fields from legacy systems.
• Experience in configuration of Single Sign On (SSO) and enforcing Organization wide security.
• Experience in integrating Salesforce wif Jive and Jira, which are knowledge base and bug tracking systems used in Service Cloud.
• Enabled Aura framework, by adding Aura attributes and Aura Handlers for Events to focus on logic Developed Lightning Apps using Lightning Design System for Salesforce1
• Technical Knowledge about SalesforceLightningschema builder, process builder, app builder, components andlightningconnect.
• ImplementedSSISdata, created maintenance procedures and provided data integrity strategies.
• Created ETL packages usingSSISto move data from various heterogeneous data sources.
• Created logs for ETL load at package level and task level to log number of records processed by each package and each task in a package usingSSIS.
• Has worked wif theSharePointAdministrator and Microsoft Support team during Phase 1 and 2 of the project respectively to troubleshoot and solve issues in theSharePointFar.
• Configured product and pricing setup usingCPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.
• Has Hands on experience wif APTTUS and ZUORA CPQ.
• Extensive knowledge in Sales Cloud, Service Cloud and ExactTarget Marketing cloud.
• Proficient in writing and validating project specific Technical as well as functional documents.
• Knowledge ofZuora(designed to automate billing, commerce, and finance operations) and Streaming API.
• Experience in providing to business users who use Apttus & LMS
• Deployed Configurations and Code between Sales force Environments through various deployment tools like Force.com IDE, Snapshot,AntScripts, and Cruise Control.
• Experience in Mule Soft components, workflow and pattern.
• Having Experience in Apex, Batch Apex, Visualforce.
• WroteBatchclasswif scheduledclassfor daily calls to web service and update records wifin governorlimits.
• Experience wif Salesforce orgs, environments (sandboxes) and 3rd party app exchange partners (common ones).
• Experience in activities related to SFDC Configuration like Creating Roles, Profiles, Email Services, Workflow Alerts and Actions, and Approval Process.
• Experienced Integration wif Siebel Callidus, BRM, MDM, Oracle, Oracle Billing.
• Experienced in integration ofSalesforce.com wif external applications by using web services SOAPandRESTAPI.
• Proficient in Data Integration and ETL TOOLS from Traditional Applications to Sales Force UsingREST/SOAPAPI, Informatics on Demand.
• Experience in designing of Custom objects, Custom fields, Page layouts, Custom Reports.
• Experience in designing Visualforce pages and providing functionality to those through Apex programming based on client and application requirements.
• Integration of salesforce.com wif other applications by using Salesforce web services API
• REST, SOAP API& knowledge in Streaming API to send real - time notifications to Deal desk users
• Having Good Knowledge on Email Alerts, System Configuration, SOQL and SOSL
• Experience on tools like Ant, Data Loader, Work bench, Demand tools &Eclipse.

PROFESSIONAL EXPERIENCE:

Confidential, Madison, AL

Role:Salesforce Developer/ Lightning Developer

Responsibilities:

• Involved in complete life cycle of Leasing Opportunity portal.
• Managed Off-shore team of three developers and tracked the progress.
• Involved in gathering business and technical requirements for leasing quote automation and build the application right from the scratch and deploy it to production.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Upgraded from Salesforce classic tolightning.
• DevelopedLightningapps usinglightningComponents and made them compatible wif salesforce1 mobile app.
• Worked on scheduling data loading and transformations using SQL Server Integration Services (SSIS) between different maintenance systems
• Created ETL packages usingSSISto move data from various heterogeneous data sources.
• Created logs for ETL load at package level and task level to log number of records processed by each package and each task in a package usingSSIS.
• Experience working across various SFDC implementations dat are covering Sales cloud, Service Cloud and ApttusCPQ.
• Customizing the Apttus product configurator and quote application according to business needs.
• Lightning Components and added Design Parameters from Lightning Design System(LDS) and customized Lightning Components were built using Java script on client side and APEX on server side.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects inlightningexperience.
• Designed and developed Visual Force pages based on the custom requirement
• Built Visual Force Leasing Calculator to calculate the monthly payments based on the total amount financed and residual value.
• Developed Amortization table and included in the VF Leasing calculator to calculate the interest paid and remaining balance.
• Customized ExactTarget application as per the business requirements.
• Involved in ExactTarget Marketing Cloud subscribers, lists, profile attributes, fuel and emails.
• Developed Apex Classes and Extensions to add required functionality to Visual Force Pages
• Wrote Apex Triggers to implement business logic which sends emails to the vendor banks for credit check and Quote processing.
• Designed and deployed custom Objects, Custom tabs, validation rules, and Auto-Response rules for automating various steps in leasing.
• Created several work flows and approval processes needed in different stages of actual quote processing.
• Ialso worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates
• Worked on various objects Related to APTTUS Configuration & Pricing management, like: Agreement, Incentive, Price Rule, Price Rule entry, Price Rule Set.
• Strong understanding ofSalesforceCPQcapabilities and limitations and can clearly communicate those to customers.
• Worked on SFDC standard Objects like Accounts, Contacts, Cases, Leads, and Campaigns etc.
• Developed email templates which pulls all the data from the customer record.
• Worked on tools like Work bench, Data loader, Demand tools, Informatica for mass updates, import and export of data
• Maintenance of installed Managed Packages inlightningusing Apex. Experienced in using Data Migration tool called Data Loader.
• Visualforce Pages forlightningexperience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic andlightning.
• Involved in Lead management, which is important part in HDD business and worked on workflows for updating leads based on the lead scoring from Eloqua.
• Worked on Change sets, Packages, Eclipse, ANT migration tool for deploying apps and several other components.
• Organized meetings wif stake holders to provide information on progress and critical milestones of the project.
• Closely worked wif SFDC Admins and Business Analysts in the Org involved in integration and merging two salesforce instances (Xyratex&EVault). Sales & Service Cloud Migrations.
• Worked on Partner Communities and implemented Sales portal home page into Salesforce using VF, html, Java Script, CSS & Ajax
• Developed variousbatchclassesfor evaluating certain criteria and updating data using Data Manipulation Language.
• Developed and scheduled variousBatchApexclassesusing Apex Schedulableclasseson hourly basis.
• Involved in Data cleaning, record deduping and Data reconciliation during migration.
• Involved in Webinars, sales persons how to use the application.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Implemented SFDC Integration usingREST/SOAPWeb Service API'S.
• Integrated wif external system using Web Services callouts for cleansing the Address and save the data in the pages ofSalesforce.com andSOAPandRESTbased Web Services for extracting the data from external systems to display in the pages ofSalesforce.com.
• Experienced in using Force.com Migration Tools and includes change sets and continuous integration usingJenkins, SVN, CVS, Force.com Migration tool.
• Involved in automation process using various tools like Jenkins, eTFS, etc.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved wif Salesforce.com Premier Support and handled the support cases wif the halp Salesforce.com support.

Environment: Saleforce.com platform, Apttus CPQ, SSIS, Lightning, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, SOAP and REST API, Share point, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Sandbox, ANT migration tool, Eclipse, Jenkins, eTFS, Eloqua, Windows.

Confidential, Madison, WI

Salesforce Developer

Responsibilities:

• Assisted Email to case, Web to case, customized case page layouts and case assignment rules.
• Admix wif business users to revise and renew Software System Requirements, Business Process Requirements.
• Constructed junction objects and enabled various progressive fields like Validation Rules, Field Dependencies, Custom Formula Fields, Work Flows, Pick list, Field Updates, Email Generation and Approval Processes for automated alerts.
• Assisted on Record Types, Validation Rules, Triggers and Page Layouts.
• Generate Email Templates and also has knowledge in bulk emailing users.
• Delivered support for continuingsalesforce.com maintenance and additional administration services including workflow, approvals and periodic data cleansing.
• Examined the necessities wif business team and transformed the requirements into full technical necessities.
• Experienced working on CPQ application like ZUORA and customized logic around them.
• Good exposure in integrating enterprise applications wif other API enabled Business Systems like salesforce.com, Data.com, Zuora CPQ, DocuSign, Marketo.
• Knowledge of Zuora (designed to automate billing, commerce and finance operations) and streaming API.
• Worked on developing standard/custom controllers, controller extensions and Visual Force pages.
• Advanced the Apex Triggers to safeguard the correct data entries in to the system.
• Enhanced, configured workflow rules, time triggered workflows, email templates resulting into actual web to lead communication wif customers and partner portals.
• Worked wif various kind of frameworks/technologies like Mule Soft, Oracle Middleware, Spring, Hibernates, JSF, ADF, MVC architecture.
• Expert in analyzing, development, testing and coding of middleware\web applications primarily using Mule ESB\Mule API\IBM WMB, MQ\Java\J2EE.
• Planned and implemented Custom validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Implemented SFDC integration using REST/SOAP Web Service API’s.
• Integrated the SOAP/REST API based web services on demand for extracting the data from external systems.
• Initiated the Integration and configuration of R12 Oracle Billing System.
• Created Tabs, Sharing Rules and Custom Objects as per the business needs.
• Shaped Dashboards and Reports as per the business needs.
• Specified user support and bug fixing actions.
• Projected various Email templates.
• Implemented the developments of Custom Objects, Workflows, Triggers, Reports and Fields into the test and prod boxes to Sync wif them.

Environment: Saleforce.com CRM, Force.com platform, ZUORA CPQ, Apex Triggers, Mule Soft, REST/ SOAP API, Oracle Billing, Chatter, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Force.com IDE, UNIX.

Confidential, Houston, TX

Salesforce Admin

Responsibilities:

• Created Sales force objects and related metadata necessary to support customizations across instances.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Created page layouts to organize fields, custom links, related lists, stored procedures and other components on detail pages and designed Workflows, Validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Implemented, designed and developed Standard and Custom Apex Classes, Controllers Classes, extensions and Apex Triggers to handle business logic and used debug logs to trace the execution and used Apex Data Loader to migrate data such as accounts, campaigns.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Created Force.com Sites for external users and configured public access to accommodate data access in visual force pages, and implemented Sales forceChatter functionality for one to many business users.
• Developed Triggersin MySQL for lowering traffic between client-server, as well as to handle bulk records wifin the governor limits to automate business logic.
• Interacted wif various business team members to gather the requirements and documented the requirements in a test-driven and formal QA Development environment dat included development, staging, and production deployment cycles.

Environment: Salesforce force.com platform, Apex, Visual force, Data Loader, Chatter, objects, Workflows, Java/ J2EE, JavaScript, CSS, DHTML, HTML5, SOAP and REST, MySQL.

Confidential

Salesforce.com Developer

Responsibilities:

• Involved requirement gathering, functional and business meeting wif client side business people.
• Developed Custom lookups and tree views using Java script and Visual force.
• Involved in developing application wif Visual force and apex classes design the page layouts wif all user friendly and handling all custom events.
• Coordinate wif business and functional teams to gather requirements, design quality solutions, and create development specifications
• Dynamic approval process implementation (through apex) in the activity and project level.
• Creating a time dependent workflows and workflows as per the requirement.
• Created APEX classes, triggers, custom objects, custom tabs, workflow & assignment rules, profile and sharing settings.
• Clearly communicate project expectations and solutions to team members and business users
• Custom lookups, Tree views and Dynamic approval process are great s in dis project.
• Interacting wif salesforce.com technical people for support, new feature activations and other support related issues.
• Developed and customized workflows and assignments for opportunities ad quotes in Salesforce.com
• Creating Email templates and handling email services through apex class.

Environment: Salesforce force.com platform, Apex, Visual force, Data Loader, Apex classes, Trigger, objects, Workflows, Java/ J2EE, JavaScript, CSS, DHTML, HTML5, SOAP and REST, MySQL.

Confidential

Java Developer

Responsibilities:

• Developed necessary interfaces, modules and functions to satisfy all requirements.
• Developed some of the modules for the whole system based on Model View Controller (MVC) using the Struts framework extensively.
• Extensively developed supporting Java Beans Components.
• Developed the front-end screens using JSP, XSL, and HTML.
• Extensively used several J2EE features for the development of Application.
• Extensively used Design patterns such as Singleton, Factory, and MVC.
• Written JSP Custom Tags for view layer of the application.
• In-depth knowledge and experience in implementing Service Oriented Architecture (SOA) using XML basedSOAP/RESTful web services.
• Extensively used Ant tool to get all the class files in the MVC pattern at a time.
• Written Unit Test Cases.

Environment: J2EE (JSP, JDBC, Servlets, Struts Framework), java-script, SOAP/REST Web Services, Web logic,Tomcat 5.0, Apache Ant, Oracle, MySQL, XML, Ajax, Jabber Protocols (for IM Interface), WAP.