SUMMARY:

• Over 8 years of IT experience in all phases of the development life cycle from requirement gathering and analysis to design, development, testing, implementation and support.
• Certified Salesforce.com Developer with 5 years’ experience in Requirements gathering and Creating Custom Objects, Tabs, Custom Apps, Workflows, Approval processes, Validation Rules, Page Layouts, Data Mapping, Data Export and Imports, Application Support, Security Administration, Maintenance, and User Security Management, Creating Reports, Dashboards, Apex Triggers, Apex classes, Data migration, SOQL, SOSL Queries.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permissions based on the organizational hierarchy.
• Experience in implementing declarative SalesForce platform features using Object model, Relationships, Record Types, Page Layouts, Validation Rules and Workflows etc.
• Experienced in building standard report templates, data validation, and issue research/resolution. Strong analytical, reporting, Excel, and database skills, extensive noledge of CRM software (experience administering and configuring Salesforce.com application and Oracle ERP applications).
• Integration, Developing and deploying custom integration solutions using Force.com Eclipse IDE Plug - in, Force.com Explorer, Data Loader, Force.com Excel Connector, Migration Tool and process builder.
• Conduct Release Management tasks required to promote tested functionality from different sandboxes into production environment. Expertise in Agile/Scrum and Waterfall methodologies, Software Development Life Cycle (SDLC) processes.
• Technical expertise in Software Development Life Cycle (SDLC) processes dat include Analysis, Estimation, Schedule & Tracking, preparing design documents (HLD/LLD), coding, Test plan & Test Scripts preparation, UAT Support and Production Implementation.
• Enthusiastic and adapt to new technologies with Strong technical, Analytical and problem solving skills. Excellent organizational, interpersonal and communication skill. Effortlessly establish and manage constructive and professional relationships with business partners, vendors, customers, and cross-functional teams.
• Flexible to project demands and shifting priorities. Thrive in unfamiliar situations and enjoys opportunities to learn and gain exposure to new ideas and experiences. Open and willing to learn watever is necessary to accomplish the goal.

TECHNICAL SKILLS:

ERP: Sales Force CRM, Oracle Apps 11.0.3/R12 suite.

Force.com: Sales& Service Cloud,Apex Classes, Apex Triggers, Visual Force, Apex Data Loader.

Tools: Toad, SQL* plus, AQT.

SFDC Tools: Data Loader, Apex Explorer

Database: SQL,SOQL and Mongo

Platforms: Windows 2003/XP/Vista, Linux/UNIX

Business: Finance / Credit Services, Manufacturing, Data Center Management, Hardware support/inventory, Software Services.

PROFESSIONAL EXPERIENCE:

Confidential, Morrisville, NC

SalesForceDeveloper

Responsibilities:

• Involved in all phases of the project - JAD, Requirement gathering, High Level Requirements, Design and Development
• Conducted Technical team discussions between Product Manager/Sales and Business teams, developers, Technical Documentation people and QA
• Designed and deployed the Custom objects, Page layouts, Custom tabs, etc
• Configured Security - Profiles, Permission Sets, OWD, Role Hierarchy, Sharing Rules
• Developed Apex Classes and Visualforce Pages.
• Developed Triggers, Controller Classes, Batch Classes etc
• Designed and Developed Web Services using SOAP and REST API
• Managed Different SFDCSandboxenvironmentsfor Dev/Test/UAT and
• Managed Deployment management/Release Management using change sets
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Managed Release Management process using ANT and Change Sets.
• Managed onsite, offshore and QA teams to facilitate the quality delivery from offshore on schedule.

Environment: SaleForce.com platform, Salescloud, Apex, Visual Force, Apex Explorer, SOQL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, VisualForce Controllers, Workflow and Approvals.

Confidential, Dodgeville, WI

SalesForceDeveloper

Responsibilities:

• Conducted one on one and JAD sessions to gather complex requirements for data acquisition, conversion scheduling and data mapping routines.
• Involved as Developer and throughout life cycle of the projects. Implemented Sales, Service Cloud and 2 custom applications on Force.com Platform.
• Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep.
• Implemented Sales and other custom applications.
• Created various custom objects along with relationships as per requirements.
• Extensively worked on security configuration using Profiles, Role Hierarchy, Sharing Settings
• Developed APEX class, Controller class and APEX Triggers from various functional needs in the application.
• Developed APEX Batch classes for batch processing.
• Developed Validation Rules for the Custom Objects and Workflow rules and Approvals
• Importing and exporting large volume of data using Data Loader.
• Managed the release management process to deploy code and configuration between different sand boxes and production.
• Involved in extensive testing both functional and regression testing.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented Salesforce SSO (Single Sign On) for the whole organization.

Environment: Force.com, Apex, Service Cloud, Data Loader, Import Wizard, Apex Data Loader, ESP dashboard, AWS, Visual Force Pages, XML, Rabbit MQ, Security Controls, SOQL, Triggers and third party tools.

Confidential, Harleysville, PA

SalesForce Developer

Responsibilities:

• Worked closely with sales team and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Designed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Test case creation and set up, User Acceptance Testing, Regression testing and Functional and Unit testing various products and processes.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.
• Worked with cross-functional teams to identify and document process requirements, functional requirements, process flows, workflows, information sources and system specifications.
• Communicated project status and escalate issues to management. Provide feedback for improving Technical Publications procedures, standards, and methodologies.

Environment: SaleForce.com platform, Sales cloud, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Reports, VisualForce Controllers, Workflow and Approvals

Confidential

SalesForce Developer

Responsibilities:

• Documented operating models and innovative approaches to business solutions.
• Developed in-depth understanding of client business strategy, operations, and requirements.
• Facilitated process sessions to understand as-is business and system processes and define to-be processes.
• Worked with cross-functional teams to identify and document process requirements, functional requirements, process flows, workflows, information sources and system specifications.
• Prepared appropriate documentation for communication plans.
• Monitored compliance with terms and conditions of purchase orders.
• Administration of various objects, fields, Page layouts, tabs, custom reports, report folders, report extractions to various formats.
• Managing Profiles, Roles, Users, Email services, Approval process, Workflows, Dashboards, Validation rules, Tasks and Actions.
• Involved in all phases of testing, which includes Functional, Regression, System, Batch and User Acceptance Testing of the Application.
• Working with integration of external systems like SAP, Oracle with Salesforce.
• Provided strategic options to improve the financial performance of the organization.
• Participate in planning deployment, release and work with Quality Assurance for system, performance test and provide production support and disaster recovery tasks.

Environment: SaleForce.com platform, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, VisualForce Controllers, Workflow.

Confidential

Associate Functional Consultant

Responsibilities:

• Identified various business processes and developed process flow diagrams for the business processes and validated the same with SMEs. Developed prototypes for the UI and also helped in development of screen navigation flows.
• Responsible for studying the business process. Prepared document to understand functional requirements of Confidential business flows.
• Developed the scope and vision documents dat defined the primary goals, objectives and scope of the project.
• Prepared the UAT Plan for all the finance objects in the implementation.
• Performed functional testing for existing modules to understand existing business process.
• Testing of various test scenarios Requisition, Purchase Order, Oracle Purchasing, RMA and ODM orders in order management cycles.
• Setting up the set up’s in Oracle GL, Payables, Purchasing and Inventory module.
• Involved in activities for Oracle System Administration module such as Registering the Users and assigning responsibilities, enabling Key Flex field and Descriptive Flex field in Oracle Apps.
• Functional and End to End testing for different business scenarios.
• Worked with technical team to resolve / provide technical issues.
• Worked with automation and performance track (Functional KT on Motorola flows, script recordings, reviewed the test script flows and verification/validation of the test results).

Environment: Oracle Applications R12/11.0.3, SQL, PL/SQL (OM, AR & Inventory), SQL, PL/SQL, yantra, C11 and QTP.