PROFESSIONAL SUMMARY:

• 14+ years of experience in IT industry.
• 4+ years of experience working as an AWS /Cloud /DevOps Engineer.
• 1+ years of experience working wif Chef, Ansible, Docker.
• 2+ years of experience working wif Jenkin and CI/CD pipeline.
• 2+ years of experience working wif GitHub.
• 3+ years of experience working wif Linux script and Linux environment.
• 5+ years of experience working on Windows Server environment.
• 4+ years of experience working wif .NET technologies.
• 4+ years of experience working on ITIL framework including ITSM, ITAM & ITCM domain.
• Experience in Amazon web services (AWS), Verizon, Azure, GCP and GEIX (Rackspace) cloud services providers.
• Experience on Managing AWS EC2 Compute, Networking, Security & Identity, Application services and Enterprise Applications Management.
• Engage wif development, security, infrastructure and operations teams to specify, configure, deploy and manage scalable, highly available applications and services on teh AWS platform.
• Provision and configure AWS services via teh dashboard, CloudFormation templates, Terraform and CLI console.
• Monitors teh AWS environment to ensure efficient usage of AWS services using CloudWatch and CloudTrail.
• Administers security policies and groups to ensure proper access in teh development and production environments.
• Identify and define appropriate operational best practices and guidelines for teh AWS platform.
• Collaborate wif Application Architects and provide guidance and direction to other technical associates through direct participation in technical initiatives as a team member or subject matter expert.
• Design and automate testing tools and programs addressing areas including database impacts, complex ETL scenarios, regression testing, negative testing and defects retests.
• Develop robust ETL mappings using various transformations like lookup, Update Strategy, CA Advantage Data Transformer, Microsoft SQL Server Integration Services and AWS Glue.
• Developing reusable code snippets, data retention, error handling, data archiving and batch logs for audits.
• Implementation of DevOps automation in teh IT - organization to cover different area of systems development lifecycle (SDLC) using tools like Ansible, Chef, Jenkins, Selenium, Docker, New Relic.
• Built continuous delivery pipelines (CI/CD) using tools/frameworks like Jenkins.
• Implementing/troubleshooting of SSO authentication products like Shibboleth (SAML 2.0), OpenID, CA Siteminder integration wif teh application.
• Develop Installation Qualification (IQ) and Operational Qualification (OQ) GxP validated test Scripts and executing teh scripts in HP Quality Center & ALM tools.
• Worked wif Project Management team to deliver teh deliverables on time.
• Proficiency in ITIL V3 framework best practices.
• Good communication and interpersonal skills.

TECHNICAL SKILLS:

Cloud Technology: AWS, Verizon, Azure, GCP, GEIX (Rackspace), SCALR, Velostrata DevOps / IAC (Infrastructure as Code) Ansible, Chef, Docker, Git (GitHub), Jenkins, Terraform

Tools: ServiceNow, CA SDM, Remedy, CA UAPM, ITCM, CA ADT, HP Quality Center/ALM, New Relic, Shibboleth (SAML)

Programming Languages: C, C#, VB 6, VB.Net, Python, PL/SQL, TSQL

Databases: SQL Server, Oracle 11g, MySQL, DB2, MS Access

Networking: HTTP, FTP, SMTP, DNS, TCP/IP, VLAN, LAN/WAN, Switches, Routers, Firewalls, Load Balancers

Web Technologies: HTML, ASP.NET, JavaScript, VBScript, XML, Web Services, YAML, JSON, Powershell

Middleware: IIS, Apache, Tomcat, WebLogic

Operating Systems: Windows 10, Windows Server 2008, 2012, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Cloud Application Architect/Engineer

Responsibilities:

• Perform standard application discovery wif manual and scripted processes using PowerShell scripting and bash scripting for Dupont SpecCo migration OffCycle. Understand teh application Tech-stack and its dependency wif other applications. Coordinate application noledge wif owners and support base.
• Work on application Tier architecture which involves Presentation layer, Application layer, Business layer, Data access layer using technologies like Access, ASP.NET, SQL Server, Oracle, Windows Server, Virtual Desktop (DVS).
• Develop processes to scale application discovery across many types of applications.
• Architect application platform solutions and align across technology stacks.
• Architect infrastructure platforms and determine proper sizing and resourcing requirements to meet solution requirements.
• Automate manual activities using PowerShell scripting.
• Assist customers in selecting, implementing, and tuning configuration management (CM) and continuous integration (CI) technology platforms.
• Deploy clean SpecCo specific Clone of DuPont Legacy environment.
• Update server clone configurations to meet teh requirements of teh new DuPont and Azure environment.
• Migrate applications from on-premises to Azure Public Cloud.
• Implement technical remediation using checklist of activities in Azure DevOps (VSTS) template. Build, test, and deploy wif CI/CD using Azure Pipelines.
• Troubleshoot of migrated workloads and migration processes.
• Analyze teh SQL queries and teh application/database connection strings.
• Analyze IIS web servers and logs for teh application hosted and its dependencies. Migrate data from on-premises to Azure Blob Storage.
• Collaborate wif DevOps and Infrastructure Architects to design, implement and manage secure, scalable and reliable cloud infrastructure environment for customers.
• Troubleshoot defects implementing IIS configuration changes, SQL/Oracle database configuration changes, and other server and application management as required by teh application.
• Raise change control request in ServiceNow Tool for teh servers to be provisioned, planned migration and work wif CAB team to push teh change.
• Participate in daily Scrum Calls wif DuPont Remediation Team, DuPont Remediation Lead, Dow Remediation Team, and Dow Remediation Lead.

Confidential, Chicago, IL

Cloud Engineer/Software Developer

Responsibilities:

• Perform standard application discovery wif manual and scripted processes using PowerShell scripting and bash scripting.
• Understand teh application tech-stacks and its dependency wif other applications.
• Coordinate application noledge wif owners and support base.
• Develop custom utilities using AWS CLI to invoke AWS services.
• Develop processes to scale application discovery across many types of applications.
• Automate manual activities using PowerShell scripting.
• Automate deployment of security agents like Cybereason, Splunk and Qualys.
• Migrate application collections to Public Cloud wif tools like Velostrata and AWS SMS (Server Migration Services). Work on VMware and Velostrata vCenter plugin to monitoring teh status of teh migration.
• Migrate data from on-premises to AWS S3 buckets using tools like Cloudberry, S3 browser and AWS Snowball.
• Troubleshooting of migrated workloads and migration processes.
• Troubleshoot operational issues using AWS CloudTrail.
• Analyze teh SQL queries and teh application connection strings.
• Analyze IIS web servers and logs for teh application hosted and its dependencies.
• Provisioning AWS EC2 instances using CloudFormation templates based on JSON (JavaScript Object Notation).
• Configure CloudWatch Alarms using CloudFormation templates for teh migrated servers in AWS.
• Configure AWS IAM users, groups and policies.
• Creating AWS EC2 AMIs and AWS EBS volume snapshots. Provisioning AWS RDS instance for teh databases.
• Interact wif cloud architects and infrastructure engineers for migrating application workloads.
• Raise server decommission request in ServiceNow tool for teh retired applications.
• Raise change control request in ServiceNow Tool for teh planned migration.
• Participate in daily SCRUM meetings.

Environment: AWS, Azure, Velostrata, ServiceNow, C#.Net, Oracle 12c, SQL Server 2014, Javascript, VBScript, PowerShell

Confidential, Wauwatosa, WI

Cloud Engineer

Responsibilities:

• Migrating existing workload from GE Healthcare on-premises data centers to AWS, Verizon and GEIX(Rackspace) cloud providers.
• Participate in system design planning, review and implementation to create enterprise solutions built on cloud providers.
• Managing application Services SES, SQS, SWF workflow for coordinating application components.
• Managing EC2 Dashboard Instances, Volume, Network and Security Load Balancers.
• Managing Identity and access Management. Creating IAM Users, provide access on AWS required applications.
• Worked on EC2, S3, RedShift, CloudFront, RDS, ELB, Cloudwatch, IAM, security groups in AWS.
• Managing Route53, VPC, Load Balancer and configure MFA for security purpose.
• Provision, configure and manage AWS resources via teh dashboard, SCALR, CloudFormation templates and CLI console.
• Working wif teh GE team for SAML (Security Assertion Markup Language) and Single Sign on (SSO) feature for migrated applications.
• Create AWS ELB and Auto scaling group for providing scalable and highly available application and services on teh AWS platform.
• Migrate GE on-premises data to AWS S3 buckets using tools like Cloudberry, S3 browser and AWS Snowball.
• Installing & configuring teh cloud instances wif Web server (IIS, Apache) and App server (Weblogic, Apache Tomcat).
• Monitors teh AWS environment to ensure efficient usage of AWS services using CloudWatch and CloudTrail.
• Worked on Docker, writing docker scripts, automating docker images for build pipelines.
• Managing Identity and access Management. Creating IAM Users, provide access on AWS required applications.
• Recommend modifications to systems to improve efficiency, reliability, and performance for delivering application and infrastructure in teh cloud.
• Built continuous delivery pipelines (CI/CD) using tools/frameworks like Jenkins.
• Automation of manual processes using Ansible.
• Write Chef Cookbooks and recipes to automate teh application deployment process and to integrate.
• Automating AWS service provisioning using Terraform.
• Writing validated (IQ/OQ) Test Scripts and executing teh scripts in HP ALM tool.
• Commit to quality, reliability, uptime, customer satisfaction, and data security.
• Participate in agile infrastructure software development, scrum, Kanban and sprints.

Environment: AWS, GEIX Cloud, SCALR, ServiceNow, C#.Net, Oracle 12c, SQL Server 2014, Javascript, Python, XML, Jenkins, Chef, Ansible, GitHub, Dockers

Confidential, Wauwatosa, WI

Desk Manager/UAPM(ITAM) System Engineer

Responsibilities:

• Experience in end to end implementation and customization of CA Service Desk Manager Platform. Configured applications using CA Service Desk Manager tools used in ITIL Management.
• Implemented Asset Management, Discovery, CMDB and Workday integration for user attributes and Onboarding
• Advanced noledge in ITSM applications such as Incident Management, Problem Management, Change Management, Service Catalog, Asset Management, Service Level Management, Knowledge Management and CMDB.
• Good noledge of CMDB and Asset Management Services: Business Services and Configuration item relationships.
• Tracking of Incidents from open to closure, monitored email & alerts, responded/escalated incidents as per Service Level Agreement(SLA).
• Strong understanding ITIL Business Process, maintained service level agreement (SLA) and monitored SLA workflow.
• Configuration of Email Notification and Alerts to notify users about specific activities in teh system.
• Configured inbound Email actions to create incidents or requests.
• Creating reports using Business Objects (BOXI)
• Develop IQ, OQ, PQ Test Scripts and executing teh scripts in Quality Center Tool.
• Interaction wif client (GE Healthcare) & Vendor (CA Technologies).
• Resolve issue, unplanned outages and queries faced by teh client for teh application and stabilization activities
• Migration of CA Service Desk Manager to ServiceNow.
• Develop custom utility in VB.Net using UAPM API’s to upload Assets (inventory data) from flat files (.csv) to teh UAPM (Unicenter Asset Portfolio Management) tool.
• Building SQL query to fetch data from UAPM.
• Building and configure reports using CA Asset Intelligence) tool.
• Asset Reconciliation of discovered assets using DSM (Desktop and Server Management) and Inventory data in UAPM.
• CA ADT (advantage data transformer) used to upload data from flat files to UAPM.
• Customization of teh UAPM tool as per user requirement.

Environment: ServiceNow, CA Service Desk Manager, VB.Net, Oracle 11i, SQL Server 2014, JavaScript, XML

Confidential

Administrator/Developer

Responsibilities:

• Interacting wif teh Business owners and Business users to get teh requirements.
• Providing to Business users on UAPM.
• Troubleshooting teh problems faced by users while using teh UAPM.
• Reproducing teh issue faced by teh customers to file bugs and building noledge base.
• Building customized reports to pull teh inventory details.
• Building custom utility in VB.Net using UAPM API’s to upload Assets (inventory data) from flat files (.csv) to teh UAPM (Unicenter Asset Portfolio Management) tool.
• Customizing teh UAPM application as per user requirement.
• Building SQL query to fetch data from UAPM.
• Upgrading teh UAPM patch level to teh existing ones.
• Generating teh reports on customers Request details as per teh requirement.
• Upgrading to teh new version for Argis to UAPM r11.2 and migration of DSM R11.2 to R12.
• Provide support to customers for AI (Asset Intelligence) tool. AI is more of a reporting tool.
• Asset Reconciliation of discovered assets using DSM (Desktop and Server Management) and Inventory data in UAPM.
• CA ADT (Advantage Data Transformer) used to upload data from flat files to UAPM.

Environment: CA UAPM, CA DSM, CA Asset Intelligence, ADT, VB.Net, SQL Server 2008

Confidential

Administrator/Developer

Responsibilities:

• Interacting wif teh Business Owners and Business users to get teh requirements.
• Requirement analysis, gathering, implement and configure Service Desk r12.
• Migration of Service Desk Knowledge tool from R 11.2 to R 12
• Customize Service Desk as per client’s requirement
• Migration of Knowledge articles from R11.2 to R12.
• Customize teh forms using Web Screen Painter and BOXI reports to pull teh data.

Environment: CA Unicenter Service Desk r 12, CMDB r12, VB.Net, SQL Server 2005

Confidential

UAPM Administrator/Developer

Responsibilities:

• Interacting wif teh Business Owners and Business users to get teh requirements.
• Implement and configure UAPM r11.3.2 and its components
• Implement and Configure Service Desk r11.2, DSM r11.2
• Integration of UAPM wif USM, DSM and Service Desk
• Customized UAPM as per client’s requirement
• Created custom utility for integration of JD Edwards in VB.Net.

Environment: CA UAPM, VB.Net, SQL Server 2005, JD Edwards, DSM, USM

Confidential

UAPM Administrator/Developer

Responsibilities:

• Implement and configure Unicenter Asset Portfolio Management and its components.
• Interacting wif teh Business Owners and Business users to get teh requirements.
• To work on ITAM(Information Technology Asset Management) for Asset Disposal and Legal Document.
• Implement and configure Unicenter Asset Portfolio Management and its components
• To use UAPM API's to add, update or delete asset and legal documents of UAPM.
• To import teh initial load of Legal Documents
• Responsible for overseeing teh project and interact wif teh client.

Environment: CA UAPM, VB6, SQL Server 2005

Confidential

Developer

Responsibilities:

• Requirement analysis and interact wif teh clients.
• Design teh user interface using MS Word
• Coding for templates using VBA macros in MS Word
• Coding of Modules.

Environment: MS Word, VBA Macros, Excel file