PROFESSIONAL SUMMARY:

• Over 9 years of experience in IT industry which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of Projects in Salesforce.com this involves working wif configuration, customization, integration, deployment, communities and classic to lightning migration, lightning components, lightning design system.
• 4 years of experience on JAVA and 5 years on Salesforce.
• Expertise in Configuring, Administrating, Implementing, and Supporting salesforce.com SFA applications based on Force.com Platform.
• Extensive experience in salesforce.com Customizations, Data - loading, Integration and Deployment.
• Experience as Business Analyst working wif Subjectmatter experts (SMEs) and documented them in a format dat could be reviewed and understood by both business and technical teams.
• Experienced wif Apex Classes, Apex Triggers, Batch Classes, Schedule classes And Test classes.
• Experienced wif VisualForce pages using Standard Controller, Custom Controller and Extension Controllers.
• Implemented customer community and creating users, giving access of custom pages in customer community.
• Expert in working wif various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Strong experience in configuring Chatter(Salesforce.com) to process secured data wifin the company.
• Experienced wif Sales Cloud, Service Cloud and Marketing Cloud Implementations.
• Experienced wif "marketo" app Marketo Marketing & Lead Management solution is an easy, powerful and complete marketing platform dat halps marketers acquire new customers more efficiently, improve sales TEMPeffectiveness, and prove marketing's contribution to revenue.
• Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
• Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
• Enhanced Apex Class and VisualForce Page to create a custom Related List, showing activities for selected contacts or clients.
• Integrated Salesforce.com wif external systems like Oracle and SAP using SOAP API and REST API.
• VisualForcePages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in VisualForce Pages.
• Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• As an Administrator implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields and defined Field Dependencies for Custom Picklist Fields.
• Case Assignment Rules to direct the case to appropriate group such as Stories & PCS Central Support.
• Managed ongoing support requests and Administrative needs of users.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases and Solutions.
• Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.

TECHNICAL SKILLS:

Salesforce Technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, VisualForce Pages using CSS Layout according to the organization profile, Data Loader, Offline Edition, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls.UI Web Technologies: HTML5, CSS3, XHTML, XML, JavaScript, AJAX, JSP, UI Concept Modeling/Wire framing, Toad.

UI Frameworks: JQuery, ExtJS, DOJO, JSON, backbone.js, node.js, Bootstrap.js, Require.js, Angular.js

WireFrame Tools: Adobe Illustrator CS3

IDE, HTML Editor: Eclipse IDE, Notepad++, Adobe Dreamweaver, Edit Plus, JSfiddle, Webstrom, Tatastrom, sublime text

Version Control: Perforce, CVS, SVN, GIT

Methodologies: Agile, Waterfall Model, TDD

Database: Oracle, MySQL, SQL Server

PROFESSIONAL EXPERIENCE:

Salesforce Lightning Developer

Confidential, Memphis, TN

Responsibilities:

• Worked on Stabilization of the Salesforce Org by removing the code s in order to delete the Obsolete Fields, Objects, Page layouts etc,
• Moved the Partner Portal Users to Community Users by making the required changes.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Built reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Converted Attachments and Notes to Files and also by Changing the code s in order to use in Lightning.
• Used Lightning Components for Community Builder, and the new consumer-based UI instead of having to use other frameworks .
• Migrated consistently to Lightning from Classic in order the sales reps find Just-In-Time information about customers and prospects.
• Used Lightning process builder for visualizing and creating automated business processes.
• Integrated Salesforce.com wif external systems like Oracle using SOAP API and REST API.
• Responsible to customize the Commerce Process, Configuration Process and Document Engine for BigMachines application.
• Developed the destructive XML packages in order to delete the Fields, Objects, Classes etc,.
• Analyzed the Record types which are not used in order to delete the related s as well.
• Also Implemented the Usage of AutoRabit in order to deploy the Changes from Source Org to destination Org.
• Worked wif Integration and web services. Integrated Salesforce wif legacy systems using Apex Web services and outbound messaging.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, JavaScript, Workflow & Approvals, Reports, Custom Objects, Lightning, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Ant tool, Windows XP.

Sr. Salesforce Developer

Confidential, Newark, DE

Responsibilities:

• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Responsible to customize the Commerce Process, Configuration Process and Document Engine for BigMachines application.
• Experienced in BMI web services and having noledge on SFDC and BMI integration.
• Having experience on customer community like creating users and profiles for customer community.
• Creating custom pages and giving access to customer community.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent picklists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Experience working across various SFDC implementations dat are covering Sales cloud, Service Cloud and Apttus CPQ.
• Generated the quotation word document from Salesforce.com and using the feature of CPQ product.
• Customizing the Apttus product configurator and quote application according to business needs.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Built reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Used Lightning Components to access at the user, profile, and organization level.
• Created Impressive designs wif Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.
• Experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along wif page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Created Custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
• Used Data loader to load the records on to the force.com platform.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & AppExchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visualforce components.
• Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.
• Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Experienced in Unit Testing, for the customizations and developments done during the project.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved wif Salesforce.com Premier Support and handled the support cases wif the halp Salesforce.com support.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Senior Salesforce Developer

Confidential, San Ramon, CA

Responsibilities:

• Interacted wif various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers.
• Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on data integration, data clearing, data transfer from third party API's wif requested permission sets using APEX data loader.
• Working wif Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration. Experience integrating salesforce.com wif other apps.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on detail pages.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Worked in Agile methodology to reach different business requirements.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Worked wif SF Chatter which halps the users to communicate wif the organization easily and quickly.
• Worked wif Integration and web services. Integrated Salesforce wif legacy systems using Apex Web services and outbound messaging.
• Used SOQL and SOSL wif in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented Apex Triggers wif SOQL queries and also created workflows like email alerts and field updates.
• Involved in Agile methodology, Scrum dat dramatically improved productivity and reduced errors.
• Wrote several SOQL and SOSL queries in the apex coding wif consideration to Governor Limits for data manipulation needs of the application.
• Used to enabled standard quotes in Salesforce to support the field sales team, auto generate quotes during customer visits.
• Created custom VF pages using HTML, CSS, JavaScript and JSP to leverage the functionality of displaying the information on community portals from different objects and also update them on the same page.
• Performed inbound, outbound integration wif websites using REST API, SOAP Web services API (WSDL).
• Used REST API callouts / WSDL (SOAP API) for connecting to the services hosted by third party companies to perform an action by connecting to their respective repositories and sending the request on demand.

Salesforce Developer

Confidential, Columbus, IN

Responsibilities:

• Proficient in using market products for automation, consumer engagement and marketing management
• Developed many requirements using metadata and change set.
• Developed Apex Classes, Apex triggers, Batch apex classes, Scheduled apex classes to define more automation process.
• Developed many applications using servicemax to automate operational planning.
• Deployed many applications on sales cloud, service cloud which includes the call center and marketing applications.
• Experience in working SFDC Service Cloud implementation experience - Service Console, Live Agent and Communities.
• Worked on customizing and development of Communities.
• Did integrating wif external systems using SOAP API and Rest API as call in services and call out services.
• Involving in doing unit testing by writing test classes and working wif SIT and UAT.
• Working wif writing SOQL and SOSL queries.
• Experienced wif automation the flow of lead, deal registration and partner data between your Channeltivity Partner Relationship Management system and Salesforce.com.
• Developed complex formulas to calculate response times and show flags reminding customer service reps to respond to customer queries in due time.
• Worked on developing customer portal for Developed an Application for portal users.
• Prepared reports and dashboards and analytical snapshots for executive levels as well as manager levels.
• Worked wif Setup Audit Trail to gather information about client usage and tan Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into Salesforce.com instance using Data Loader.
• Hands on experience on service max for customer service and scheduling.
• Created custom VisualForce page as well as few extensions to standard page, Apex classes and test methods in accordance to the requirements dat the standard page would not suffice.
• Designed Dynamic approval process wif records to be routed based on lookup fields on the record and in accordance to the approval matrix.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.

Environment: Saleforce.com platform, VisualForce (Pages, Component & Controllers), Apex Language, DML statements, SOQL, SOSL, JavaScript, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, S-controls, Sandbox data loading, Eclipse IDE Plug-in, Windows, Custom Fields, Triggers, Workflows Rules, Validation Rules.

Salesforce Developer

Confidential

Responsibilities:

• Worked wif Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
• Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
• Integrated Steelbrick and salesforce integration for automating quoting, contracting and billing process.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Experience in working wif call in and callouts API's.
• Has good understanding and noledge of the functionality of Web Services for SOAP API.
• As a Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Worked wif SSO Setup and SAML 2.0 to integrate internal and third party applications like LMS and Web applications.
• Experience in Salesforce Encryption and platform encryption.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Managed ongoing support requests and administrative needs of users.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Defined objects and Field Level Security for different profiles.
• Worked on design the application data model and business process as a part of technical architect.
• Worked wif integrating external systems using web services call outs.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and VisualForce Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader to Insert, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, VisualForce Pages, XML, Triggers, API.

Java Developer

Confidential

Responsibilities:

• Developed the user interface for registration using HTML, CSS, jQuery and AJAX.
• Responsible for technical planning, scheduling, design, implementation, testing, and post-implementation support.
• Implemented JavaScript for Form Validation, Document Behaviors, look and feel and maintaining consistency.
• Used Spring MVC, Spring Web, JSP, JSON, JQuery, JavaScript, Require JS, Node JS Http, CSS and HTML and followed W3C standard for the development of presentation layer.
• Ensured site design integrity and quality control consistency throughout the project's lifecycle.
• Creation of wireframes and web templates from Photoshop documents. Developed interactive and dynamic flash survey tutorial.
• Worked wif Object Oriented programming concepts such as inheritance.
• Responsible for checking cross browser compatibility and hence worked on different browsers like safari, Internet explorer, Firefox and Google chrome.
• Involved in Debugging, Design and Documentation.
• Upload the code and do necessary changes and test the application in server, if needed tan fix the bugs and test again.