SUMMARY:

• Six+ years of experience in delivering critical solutions on various levels of Software Application Development with 5+ years of strong experience in Salesforce.com (SFDC) as Developer/Admin and 1 year of experience as JAVA Developer.
• Extensive qualifications in all phases of Software Development Life Cycle (SDLC) Methodologies like Agile, Scrum, Waterfall.
• Proficiency in the complete life cycle of project development (SDLC) which includes System analysis, Design, Development, Deployment, Testing and excellent configuration skills.
• Worked on different clouds such as Sales cloud, Service Cloud.
• Expertise in customizing standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports (Summary reports, tabular reports, Pie charts) and Dashboards and Report folders.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Process Builder, Reports, Dashboards, Actions, Tasks and Events.
• Extensive hands on administrative tasks like designing of custom objects, custom fields, email services, lookup and master detail relationships.
• Created and configured Email Alert, Field updates, Tasks & Outbound messaging using Workflow rules, Approval process and Process builder flows.
• Extensive experience in developing Apex Triggers, Apex Classes and Visual Force pages employing standard and custom controllers, SOQL and SOSL queries as per the client and application requirements.
• Created Web Services for handling requests and API based applications using REST, SOAP.
• Experienced in Web technologies like HTML, CSS, and Java Script and Java technologies like JDK, J2EE, JSP, JSF and Servlets, XML.
• Strong experience with source control tools Git, Source tree, built salesforce code from the repository.
• A thorough understanding of Salesforce Deployment Process and tools like SFDX.
• Strong knowledge in Data cleaning, data duping and data quality maintenance through customizations and app exchange applications (Duplicate Check for Salesforce1).
• Good understanding of Object - Oriented Analysis and Design (OOAD).
• Experience with Steel Brick CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Steel Brick CPQ.
• Extensive experience in data migration using different data tools - Apex Data Loader, Import Wizard, SFDC Data Export.
• Worked on Salesforce.com based development enhancements and implemented lightning applications from the scratch.
• Used Jira, Zendesk for project management and bug tracking.
• Prepared unit test cases using apex test classes and to fulfill the 75% of test cases for the development in Salesforce.
• Experience in working with both Force.com IDE and VS Code IDE with Force.com Plug-In environment for writing Business logic in Apex Programming Language.
• Good communication and interpersonal skills with ability to work well in dynamic team environment and excellent problem-solving skills under strict deadlines.

PROFESSIONAL EXPERIENCE:

Confidential, San Ramon, CA

Salesforce Developer

Responsibilities:

• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Used complex validation rules, lookup relationships, workflows and approval processes to implement business logic.
• Defined org wide defaults to restrict access from users and sharing rules to provide access for limited users.
• Involved in Salesforce Lightning Components (LWC) for building customized components replacing the existing visualforce pages.
• Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.
• Integrated external financial systems for synching data in Salesforce using REST and Soap services.
• Developed salesforce lightning applications using lightning components, controllers and events and used custom CSS in the components.
• Used Salesforce DX to Salesforce environment in Scratch orgs which Salesforce code or metadata that can be easily created or destroyed, helping to speed up the standard development workflow.
• Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
• Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 75% lines of the apex classes before pushing them into the production.
• Written batch apex and scheduled jobs to perform the volume-based data manipulations or time sensitive data manipulations.
• Monitor all lower environments for release process /sandbox refresh/ creating and synchronizing sandbox metadata and appropriate data sets.
• Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce.

Environment: s:Salesforce.com Platform, Apex Language, Visual force (Pages, Components & Controllers), Custom Objects, Custom Tabs, Page Layouts, Workflows, Approval Processes, Process Builder, Email Service, Workbench, Dashboards, Reports, SOQL, SOSL, Data Loader, Lightning Web Components (LWC), Salesforce DX (sfdx).

Confidential, Palo Alto, CA

Salesforce Developer

Responsibilities:

• Provide global day-to-day end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of Salesforce.com
• Maintain user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security)
• Hands-on experience in Mass Data Migrations using different data migration tools.
• Experience in upgrading from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Work on Apex Triggers, Apex classes, SOQL, SOSL queries to fetch the data from the salesforce schema and Visual force pages to meet the business requirement.
• Monitor all lower environments for release process /sandbox refresh/ creating and synchronizing sandbox metadata and appropriate data sets.
• Experience to respond to production support requests and troubleshoot issues.
• Experience integrating the 3rd party Apps with Salesforce.
• Perform data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts in accordance.
• Work on setting up the Schedule Batches.
• Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
• Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce.

Confidential, San Francisco, CA

Salesforce Developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Work on Apex Triggers, Apex classes, SOQL, SOSL queries to fetch the data from the salesforce schema.
• Work on setting up the Approval Process in different phases of the application and its functions like sending emails, updating fields once one Approval step is done.
• Expertise in Release and Change management which involves a large set of application teams.
• Monitor all lower environments for release process /sandbox refresh/ creating and synchronizing sandbox metadata and appropriate data sets.
• Created various Reports and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization's need.
• Created a SOAP based web service to send forms from our system to the Tibco (End target).
• Create Visualforce pages and its controllers to support the business requirement.
• Worked on creating the documents, Email templates whenever required.
• Written batch apex and scheduled jobs to perform the volume-based data manipulations or time sensitive data manipulations.

Confidential, Santa Barbara, CA

Salesforce Developer

Responsibilities:

• Configured SAML based SSO (Single Sign-On) in salesforce by created domain for the organization.
• Developed Custom UI pages using Visual force and Java Script.
• Written APEX Triggers to do custom rollup functionality and also to automate sending emails.
• Worked on various salesforce.com standard objects like Cases, Accounts, Contacts.
• Designed and developed workflow rules, validation rules, approval processes and customizations within Salesforce.
• Written batch apex and scheduled jobs to perform the volume-based data manipulations or time sensitive data manipulations.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent of total, block, price rules, and calculator plugins, system and user discounts and filter rule.
• Refined new reports and dashboards by continually working on sales and marketing reports.
• Written apex unit test classes for Trigger, Apex classes to meet 75% of code coverage to migrate to Production instances.
• Used various sandboxes for developing, testing and migrated the code to the production instance after testing.

Confidential, MO

Salesforce Admin/Developer

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce Developer and Administrator in the organization
• Worked closely with Business Analysts to perform detailed analysis of business and technical requirements.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Confidential

Java Developer

Responsibilities:

• Worked to have integrated development environment by Installing Eclipse, Apache Tomcat server and integrated it withSQL.
• Used Hibernate to map java classes to corresponding data in database. Retrieved information from database by writing SQL queries.
• Refreshed the drop downs on the webpage by designing AJAXbased solution according to user choice. Using JDBC, processed form entries were transferred to the database from JSP.
• Java Script coding was embedded in HTML to make sure data is validated at client side.
• Developed in-house project"Employee Search Portal"in spring framework, used hibernate to access backend (SQL), used AJAX to display dynamic data on web pages. Created SQL queries to retrieve data from database, Created web services. Created a knowledge document on Web services.
• Testing the complete application for various source code systems. Performed Unit testing using Junit. Participated inproject Audits and team meetings effectively.