PROFESSIONAL SUMMARY:

• Over 8 years of professional experience in Software Development wif strong technical skills including 7+ yearsof experience in Confidential .com CRM platform involving on administration, configuration, customization, integration, communities, deployment, supporting CRM application, classic to lightning migration, creating lightning components using Confidential Lightning Design System(SLDS) and1+ year of experience inJava/J2EE.
• Experienced in all phases of teh Software Development Life Cycle (SDLC) wif specific focus on teh build and release of quality software.
• Experienced in Waterfall, Agile/Scrum, Lean and most recently Continuous Integration (CI) and Continuous Deployment (CD) practices.
• Worked on Confidential Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.
• Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers, debugging and analyzing logs.
• Proficiency inOWD Org hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions in Lightning Applications.
• Extensive hands - on noledge in Web Technologies and APIs like JavaScript, AngularJS, NodeJS, PHP, Ajax, jQuery, REST API, SOAP API, BULK API, Google API, HTML5, XML, JSON, and Data Tables.
• Experience in authenticated web service callouts using Two-Way SSL.
• Experience in configuring & customizing teh Apttus CPQ and CLM tools.
• Good understanding of teh Vlocity CPQ
• Experienced in Customization and developing of ServiceMax components SFM (Service Flow Manager), SFW (service Flow Wizard), scheduled SFM and SFM Data validation rules.
• Experience in data migration and integration using Apex Data Loader, Jitterbit Data Loader and Lexiloader.
• Moved all servers from in-house server to cloud based AWS wif Confidential orgs.
• Migration of Existing application to AWS cloud and automated regular AWS tasks like snapshots creation.
• Experienced inService Cloud, Sales cloud, Chatter & App - exchange applications.
• DevelopedReports, Dashboardsand Approvals to continuously monitor data quality and integrity.
• Expertise inReporting, Customizingthe Dashboard andSchedulingDashboard Refreshing.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Experience in integrating external web systems wif Confidential usingREST and SOAP web services.
• ImplementedDML operationsof Inserting and Updating records.
• Having noledge onSpark Kafka, Performance Tuning, JavaScript Frameworks, Apex Design Patterns, Confidential security model.
• Strong working Knowledge in MVC Architecture.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Wrote Test Plan and Test Case. Involved directly wif Test Team and did bug fixing using Clear Quest.
• Extensive experience in lead, Case management, web-to-lead, Web-to case, Email-to-case.
• Followed Scrum Agile methodology for teh iterative development of teh application and participated in weekly Sprints, daily stand up meetings and customer reporting backlogs.
• Worked wif Business System Analyst to provide recommendation and designed teh Best Solutions for implementing new business ideas.
• Gathered user requirements and involved in application design discussions and documentation for both Post Sales and Pre-sales.
• Ability to TEMPeffectively communicate technical issues and resolve problems at all levels of teh organization both internally and externally.
• Quick learning ability to ramp up wif new technologies and tools.

TECHNICAL SKILLS:

Programming Languages: C, C++, C#, JAVA/J2EE, APEX, AngularJS, Python, SQL, SOQL, SOSL

Databases: Oracle 11g/10g/9i, MySQL, DB2

Operating Systems: Windows 10/8/7/Vista/XP, MAC OS X

Methodologies: Agile Scrum and Water fall

Web Technologies: HTML5, AJAX, JavaScript, XML, CSS3, SOAP API, REST API

Confidential tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production), and Sand box testing.

Confidential Technologies: Confidential CRM, Lightning Components, Standard/Custom Objects, Roles and Profiles, Workflows, Assignments, Triggers, Record Types, Visual Force, Apex, Validation Rules and Approvals, SOQL, SOSL, Web services, Data Loader.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App Exchange Package & Custom Application and Sandbox data loading

Analytics: Einstein Analytics

PROFESSIONAL EXPERIENCE:

Confidential, Oldsmar, FL

Sr. Confidential Lightning Developer

Responsibilities:

• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Confidential Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Confidential Partner Community for attorneys is built from teh scratch using LWC Framework.
• Managed Confidential integration wif existing systems and third-party providers.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to teh component.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Configure Confidential andMarketing Cloud integrationuser along wif configurationin Confidential .
• Understanding Marketing cloudapplication,web servicesand requirements for automating web services.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Data migration and updates through teh tool provided by Sales force.com and Copado tools.
• Code Coverage to make sure all or maximum apex code covered in servicemax application functionality.
• Data loader for uploading master data on Servicemax.
• Developed Visual Force pages to change teh entire look and feel, tabs and views of teh Confidential .com UI in accordance wif teh company requirements.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Created various Custom Objects, Tabs, validation rules, formula fields.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
• Strong Experience in Confidential Lightning components design and designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components.
• Interacted wif various Business users for requirements gathering.
• Worked wif SOQL, SOSL queries wif Governor Limitations to store and download teh data from Confidential .com platform database.
• Installed teh Call Center Applications and Allowed teh end users to maintain a track history of customers complaints
• Worked on teh Service channel of work items that are received from organization—for example, cases, chats, or leads.
• Design and Develop customer solutions in Vlocity CPQ, Visualforce, Apex, CSS, Javascript and other technologies.
• Implementation of Compliance, Control and Control Tracking for compliances like PCI, FedRAMP and SOC.
• Constant involvement in exploring apex change apps and using teh apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, DocuSign etc.
• Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.
• Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.
• Configured teh External Routing for Omni-Channel and Integrated third-party routing wif Omni-Channel to give teh support team more routing options for teh tasks.
• Involved in using Lightning, Process Builder and Workflows. Worked on customization of visual force to has Lightning Experience for desktop and mobile applications.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created various Profiles, Roles, Page Layouts, and Record Types and configured teh Permissions based on teh Organization hierarchy requirements.
• Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using teh aura framework.
• Used Web Services like SOAP, REST framework to exchange information on exchange rates.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic and Interactions
• Managed and deployed Confidential .com CRM solution to multiple departments wifin teh organization.
• Performed data cleanup and/or Data migration to/from Confidential .com

Environment: Saleforce.com platform, Apex Language, Servicemax, LWC Framework, Vlocity CPQ, Visualforce Pages, Data Loader, HTML, Java Script, Commerce Cloud, Marketing Cloud, Workflow & Approvals, AWS, Reports, Lightning design system (LDS), Community Cloud Health Cloud, Custom Objects, RESTful API, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Tampa, FL

Sr. Confidential Developer/Admin

Responsibilities:

• Implemented teh requirements on Confidential .com platform and Force.com IDE Plug-in using Eclipse.
• Performed teh roles of Confidential .com Developer in teh organization.
• Interacted wif various business user groups for gathering teh requirements for Confidential .com CRM implementation.
• Responsible for JIRA and Confidential Administration.
• Involved in Confidential .com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Design, develop and implement solutions for teh Apttus CLM system deployed on teh Confidential platform.
• Involved in Supporting Servicemax applications in Americas time zone, primarily Pacific Time zone after Confidential Go Live.
• Developed and implemented Wizard for APPTUS CLM to handle conditionality over Tabs, Sections, and Cross Section Conditionality Questions to generate teh Agreement.
• Integrated Pardot wif Confidential and used Pardot marketing automation to gain new referrals.
• Implemented Pardot B2B Marketing Automation platform for lead generation/nurturing.
• Active contributor to Confidential MVC Communities.
• Updated and repaired outdated SQL database.
• Implemented Copado to improve teh efficiency of Confidential release management and version control.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects..
• Building apps using Service Cloud, Community Cloud, Health Cloud, Marketing Cloud as well as Confidential platform
• Worked on Velocity, for 360-degree customer views, customer history feed, and complete policy information in simple, card-based formats, driving new business and renewals, and tracking producer credentials. Coordinated and transferred noledge to teh offshore team.
• Worked on a pulling data from JIRA, manipulating this data in excel using macros to make them Confidential data load compatible. This was used to load stories into copado to track components related to each user story
• Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.
• Built a custom app wif Lightning experience for sales to monitor their performance close details.
• Used Angular JS as teh development framework to build a web-page
• Has built custom user interfaces using Lightning components and also used Lightning Components to create stand-alone applications that are hosted on Confidential .
• Integrated wif Confidential by using Marketing cloud connector (V5).
• Used Siebel data mapper to map external IO to Internal IO for web service calls.
• Perform detailed analysis of business and technical requirements and developed teh Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
• CloudCraze development and Confidential backend development + APEX & Visualforce
• Worked wif Angular-Js during teh time of development environment.
• Worked towards explaining teh capabilities of Veeva IMS to teh business in layman's terms while also being able to be "hands-on"
• Expertise working on Visual force pages, HTML, CSS, JavaScript and JQuery.
• Worked on teh different requirements from user on Confidential .com platform and Force.com IDE Plug-in using Eclipse.
• Experience wif Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Implemented in Pricing Configuration and Product Configuration into Apttus CPQ using Confidential Principals.
• Worked wifin teh Lightning Service Console for teh organization through Omni-Channel.
• Development of SFDC B-2-B solutions using CloudCraze & Service Cloud Infrastructure.
• Worked in creating relationship models in Confidential based on Current Siebel data model used.
• Worked wif various Confidential .com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
• Designed and developed user interfaces using JSP, HTML and CSS.
• Developed Lightening Components, Lightening apps using Lightening Design System (LDS) to provide more interactive interfaces to end users.
• Maintaining teh Confidential Applications and Veeva Instances for various operations.
• Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.
• Involved in Developing Lightening pages using Aura, implemented lightening Controllers, Components using Lightening Design system (LDS) for Lightening Community builder.
• Developed a Human Resources Service Cloud and customer community.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Involved in data mapping and migration of data from legacy systems to Confidential .com Objects and fields using Restful API callouts. Involved in creating Apex classes, Visualforce pages, Triggers, Workflows, Batch Apex Classes and Schedulers.
• Developed various Custom Objects, Tabs, Components and Visual force Pages.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Working experiences on Confidential .com intranet sites and Confidential external sharing.
• Interacted wif teh Confidential .com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Commerce Cloud, MuleSoft, Cloudcraze, Siebel, Apttus CPQ, Visual force Pages, JIRA, SQL, Data Loader, Magento, HTML, Java Script, Vlocity, Workflow & Approvals, Reports, Lightening design system (LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Atlanta, GA

Confidential Developer/Admin

Responsibilities:

• Worked as enhancement team member and performed teh roles of Confidential .com Administrator and Developer in teh organization.
• Worked on both Confidential .com Custom and Standard Objects including Accounts, Leads, Opportunities, Cases, Reports, Dashboards and Activities.
• Increased leads & sales wif Pardot email drip programs. Administrator for two instances of Confidential wif Pardot and DocuSign add-ons. Provide Release Management support for processing config and custom code changes.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in teh application using teh Eclipse IDE.
• Expertise working on Visualforce pages, HTML, CSS, Javascript and JQuery.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created and customized record types to different pick list fields, links, related lists, and other components on page layout for Apttus AppExchange app in SFDC.
• Expert in Confidential Sales and Service cloud implementation.
• Created various Profiles, Roles, and Page Layouts and Configured teh permissions based on teh organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Managed and deployed Confidential .com CRM solution to multiple departments wifin teh organization.
• Implemented Development tasks by using Batch Apex, Apex Classes, Visualforce Pages, Triggers, SOQL and SOSL.
• Developed Cascading Style Sheets (CSS) for creating TEMPeffects in Visual force pages.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to teh custom objects.
• Created email templates and Inbound/outbound emails using Visual Force for clients and customers.
• Experience working on Confidential Sites.
• Created mash up between Sales force CRM and Gmail through Force.com AppExchange's Email integration engine.
• Worked wif teh Business group for requirement gathering throughout teh planning and implementation. Coordinate wif business analysts for teh issues requiring business analyst help.
• Worked on Veeva including System Configuration, to make business processes social, to collaborate in real-time from anywhere, wif Chatter.
• Created Consumer and Partner portals using communities and configuring it for enhanced business perspectives and worked wif trigger and Trigger handler frameworks.
• Created various Profiles, Roles, and Page Layouts and configured teh Permissions based on teh Organization hierarchy requirements. Hands on experience on using languages like HTML, DHTML, HTML5 in attaching page content like data, images and videos.
• Developed teh UI component architecture and API for application integration framework using Angular.JS.
• Implemented Wave analytics and designed Wave dashboards, lenses and datasets.
• Enhanced SOQL queries and Classes wifout hitting teh governer limits.
• Administrated and monitored teh company’s Confidential CRM applications.
• Developed Apex classes on Force.com platform to customize application according to functional needs.
• Developed Visualforce Pages to customize teh view and functionality of teh Knowledge Articles.
• Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
• Developed client-specific solutions on teh Force.com platform using Apex, Visualforce, Process Builder and Visual Flows.
• Performs new release evaluations wif Business Owner & manages new functionality rollouts.
• Identified and resolved problems, which may impact projects by monitoring progress and project status.

Environment: Confidential .com, Service Cloud, Apex Language, Visual Force (Pages, Component & Controllers), Custom Objects, CRM, Page Layouts, Force.com IDE, Sandbox data loading, Security Controls, Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, SOQL&SOSL, Windows XP.

Confidential, Houston, TX

Confidential Admin

Responsibilities:

• CreatedCustom objectsto build newapplication functionality in theSalesforce.com.
• Involved in data mapping and migrationof data from legacy systems toSalesforce.comObjects and fields.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Developed triggers for complex workflow rules working around teh governor limits.
• Worked on Partner Portal, Customer portal, custom reporting, modifying pages, views, and dashboards
• Supported application code deployment from Test to Production Environment. Customize Confidential .com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
• Documented & Maintained overall system configuration, change control, and enhancements.
• Maintained and created workflow rules, validation rules, formula fields and escalation rules.
• Provide Confidential .com Architecture, Design, Development, Administration and Operational Support.
• Worked in developing and consuming Restful web services in service-oriented architecture.
• Maintain and create custom Objects, Custom Fields, formula fields, Permission Sets, Validation Rules, workflow rules and Approval processes.
• Worked in developing and consuming Restful web services in service-oriented architecture.

Confidential

Java Developer

Responsibilities:

• Played an active role in teh team by interacting wif welfare business analyst/program specialists and converted business requirements into system requirements.
• Developed analysis level documentation such as Use Case, Business Domain Model, Activity and Sequence and Class Diagrams.
• Conducted Design reviews and Technical reviews wif other project statehood Implemented Services using Core Java.
• Developed and deployed UI layer logics of sites using JSP.
• Struts (MVC) is used for implementation of business model logic.
• Worked wif Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
• Developed dynamic JSP pages wif Struts.
• Used built-in/custom Interceptors and Validators of Struts.
• Developed teh XML data object to generate teh PDF documents and other reports.
• Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
• Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
• Involved in Unit Testing, User Acceptance Testing and Bug Fixing.
• Worked on AngularJS controllers, views, and services for new website features.
• Created DHTML pages, used JavaScript for client-side validations and AJAX, AngularJS
• Developed user interface using HTML, CSS, Java Script, Ajax and JQuery.
• Implemented mid-tier business services to integrate UI requests to DAO layer commands.

Environment: HTML 4.x, CSS2.x, JavaScript, JQUERY, AJAX, JSON, XML, Eclipse, Sub Version. MS Office, MS Project, JIRA, Agile, Sprint Cycles, Product Backlogs, EPICS, User Stories, Gap Analysis, AS-IS Process, BRD, Backlog Grooming, SQL.