SUMMARY:

• Over 18+ years of extensive experience in Project management, Software Feasibility Analysis, Gathering, documenting requirements, Project planning, activity and resource planning and cost estimation, developing project plans, task breakdown and resource estimation, managing and tracking project execution, leading development and QA teams.
• Responsible for financial planning including budget, revenues, Vendor management, operational planning, resource management, Risk Management and portfolio planning & strategy.
• Planned and coordinated/managed Go Live Projects (Data Migration and Pre - Migration Tasks) using Microsoft Project.
• Identify all project risk, develops mitigation strategies/plans and works to have strategies in place should they be needed
• Accomplished Senior Project Manager with an extensive background in global project management enterprise application development and systems integration.
• Experience managing offshore development teams.
• Extensive experience in leading technologies like Object Oriented technologies, ebusiness, Web based Applications, Client/Server Systems, CRM, Cloud Computing (Salesforce), ERP, SAP, Mainframe Systems, Data warehousing and Networking protocols with excellent conceptualization, Design and Communication Skills.

TECHNICAL SKILLS:

Web Technologies: Java, EJB, JSP, Java Servlets, Java Script, RMI, JFC Swing, JDBC, Applet, CGI Perl, Java Beans, DHTML, XML, DTD, HTML, ASP, VB Script, Reflection

Cloud Computing: Salesforce CRM, Visual Force, Custom Cloud, Service cloud, Appexchange, ServiceMax, Apptus, SalesCloud

Server: IBM websphere server, Weblogic Server, Weblogic Personalization Server, Documentum, Jrun, Dynabase Server, Internet information Server (IIS), Java Web server

ERP Package: SAP, SAP BW, CRM

Tools: Used:MQ Series, SPF/PRO, Mercury Quality Center, MS Project, Open Workbench, Clearcase, Excel

Methodologies: Agile XP, RUP, Design Patterns, Use cases

Databases: ORACLE, DB2, SQL Server, MS Access

Datawarehousing: Abinitio, Cognos, Business Objects

Tools: Visualcafe, Rational rose, Application Expert (Application characterization Testing), PVCS Tracker Exceed6.0, Crystal Reports, Business Objects, Webi.

Languages: C, C++, Fotran, Pascal, SQL, PL/SQL.

Protocol: TCP/IP, HTTP, SMTP, FTP.

Operating System: Windows, Solaris, UNIX, DOS.

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, Ohio

Sr.Project Manager

Responsibilities:

• Worked with business to finalize the scope and the business requirements.
• Change Control created for the new changes in the releases and cost impacts were developed for each change control.
• Created architecture assessment and design workbook for the initiation and the design phase.
• Worked with ETL AD & DBA team to apply the required datamodels for all releases and mapping abinitio code branch to the right environment.
• Worked with Database team, Business Analyst and the client to close the technical gaps identified during the functional reviews.
• Provided the status, risks and issues in the clarity to the leadership team on a weekly basis.
• Presenting BRD, FRD, Design documents.
• Build Project Plan, Issue log and scorecards for the all deliverables.
• Created Tollgate for all the deliverables for each release.
• Helped the team to create the performance testing strategy document.
• Created migration strategy document for the implementation.

Confidential

S r. Project Manager

Responsibilities:

• Involved in creating a project plan for the Salesforce Sales application project for a CORP CRM application.
• Involved in the offshore coordination for all the deliverables.
• Participated in requirements gathering meeting with business and validated requirements document.
• Participated in the status and Steering committee meetings to provide status reports.
• Involved in defining CRP (Conference Room Pilot) modules, agenda.
• Participating in demonstrating CRP’s to the business.
• Worked with the business to define the product taxonomy for the client.
• Participated in CAT testing process.
• Involved in creating a cutover plan and Config workbook.

Confidential

Sr. Business System Analyst

Responsibilities:

• Involved in gathering requirements and creating a functional specification document for various applications / products.
• Involved in implementing a Web site redirect feature and created a process document to implement the process.
• Involve in customizing Confidential analytics tracking for customers' website.
• Coordinated with business or product team to resolve functional and technical issues.
• Lead an effort to implement PayPal error codes and BN code implementation.
• Reviewed QA test plan and testing results during the testing process.

eCommerce, Java, SQL Server, Pencil, Visio, Confidential Analytics, Sharepoint, MS Project, Excel, Balsamiq, Style Guides, PostgreSQL, DB visualizer 9, Agile

Confidential, Libertyville, IL

Project Manager

Responsibilities:

• Responsible for Costing, Resource planning, Budget tracking, Variance reporting are some of the key deliverables to the stakeholders of the engagement. Web based and CRM projects
• Change and release management throughout the Project life cycle
• Adhere to project quality norms/standards/protocols. SOX compliance, Security Standards and procedures.
• Projects. Planned and coordinated/managed Go Live Projects (Data Migration and Pre-Migration Tasks) using Microsoft Project.
• Responsible for managing a project of $6 million dollar budget. Overseen the complete project lifecycle.
• Managed multiple projects at any given time.
• Managed team of 33 people across different countries (India, China and UK)
• Followed SAP ASAP implementation methodology and strong systems
• Worked as a Integration lead and involved in requirements gathering, implement the integration between SFDC and other applications(Oracle11i, Quality Application, Oracle PL/SQL)
• Allocated resources, tracked project timeline using MS Project.
• Involved in building a interfaces between item, customer master with SFDC application.
• Responsible for conducting project steering committee meetings to provide project status.
• Involved in Cost analysis for salesforce platform
• Coordinated team members to implement repair application project and implemented the data in the downstream systems.
• Involved in setting up the new repair center setup. Coordinated with infrastructure, Application and data warehousing teams.
• Working with networking team to provide LDAP Access to the application users.
• Prepared documents after understanding the Quality applications functionalities.
• Created a POC for the IT process oriented application in Salesforce (SFDC) platform.
• Analyzed and Created integration/Data Migration list for the repair application and its dependent applications.
• Working with offshore team to work on the integration with Salesforce application.
• Involved in installing Agreement software name called Apptus in the Salesforce Platform and customizing Apptus application.
• Involved in Customizing custom objects, fields, formula, triggers, workflow rules and validations.
• Worked with Appexchange partners to develop complete application.
• Designed and Coordinated the Disaster Testing & Recovery Planning tasks

Environment: Salesforce, Java, Apptus, Visual Force, Appexchange, Excel, Power Point, Webservices, Custom Cloud, Service Cloud, Crystal Reports, Webmethods Adapter, Metrix(CRM -Repair Application), OBIEE, MS Project

Confidential, Falls Church, VA

Manager- Applications Development

Responsibilities:

• Strong team leadership skills including team player and ability to deliver large scale/complex Projects. Planned and coordinated/managed Go Live Projects (Data Migration and Pre-Migration Tasks) using Microsoft Project.
• Followed SAP ASAP implementation methodology and strong systems development life cycle
• Responsible for project analysis, requirements gathering, process design, wrote blue print phase.
• Managed a team of 35 people.
• Managed multiple projects with $2million to 15$ million budget.
• Documentation, completed configuration during realization phase, prototype, and data loads, cut-over SAP BI CRM CIC Implementation project call center to support their Customer and Vendors. It involves Agent Interaction with Customer through different Channel, and Create Interaction, Service Request, ERMS (Email responses Management System), Survey, Device and Component.
• Interaction with the business users as well as development team in elicitation and finalizing high level business requirements and documentation of the System Requirements Document.
• Works with product/project owner to ensure scope is explicitly defined and documented and maintains integrity of scope
• Co-authored Business Requirements Document, Extracted, discussed and refined business requirements from business users and team members. Also, co-authored User Requirement and Functional Requirements Specifications.
• Involved in requirement gathering meetings and preparing system requirements document.
• Involved in detailing project mission, Data Process Flow Diagrams and timelines.
• Involved in full implementation of the project which involves payroll and HR modules.
• Managing change requests, creating and execution of the test plan and test cases and finally creating the deployment plan.
• Monitored web site implementation activities, analyzed system changes and identified functional and user acceptance testing.
• Worked with contractors or Vendors to finalize proposals and contracts.
• Formed a bridge between different teams with effective presentations.
• Fully involved in UAT testing phase to support client.
• Used MS Project to monitor tasks, budgets and Issue Tracking.
• Prepared Business Workflow models that cover "How" business processes are accomplished.
• Involved in full lifecycle of project. Performed system analysis, provided solutions, inputs, participated on application enhancements, resolved issues and defects.
• Used Use-Case analysis to clarify requirements.Modeled designs using Rational Rose to create UML class and sequence diagrams.
• Created Cutover plan for the implementations
• Experience managing offshore development teams.

Environment: Adobe Photoshop, Flash C4, Visio, Excel, RUP, Visio, SAP BW 3.5, SAP CRM (6.0 Customer Interaction center, Activity), MS Project, UML, Rational Rose, Mercury Quality Center, BEX, BI Accelerator, Crystal Reports, Salesforce, Service Cloud, SAP Solution Manager, Payroll, HR Modules, Dashboard, Java, J2EE, EJB, Websphere, Business Objects, Webi, JSP.

Confidential, Columbus, Ohio

Senior Lead Analyst

Responsibilities:

• Involved in Analyzing, designing, Coding and creating the connection pool with database.
• Participated in the requirement gathering meetings.
• Created a migration diagram for the conversion.
• Track project activities and report project progress and issues.
• Created JSP, Servlets and Javascripts files for enhancing several features in the system
• Also, involved in setting up the new environment for this online applications.
• Created different templates in Dreamweaver for JSP’s and javascripts.
• Developed Use cases, Test Cases for the Business users and QA team.
• Stored procedures are created to access a data from the database.
• Involved in preparing the migration document for the banking system.

Environment: Visio, MS Project, Dreamweaver4.0, UML, Rational Rose, Visualcafe4.1, Toad, Solaris 2.6/2.8, iplanet4.1, Java1.3, Servlets2.2, JSP1.1, Javascripts, HTML, IBM Websphere Server3.02, VisualAge3.02, Weblogic server6.0.

Confidential Analyst

Team Lead

Responsibilities:

• Developed UML diagram using Rational Rose to create inheritance relationship and dependency with the target object
• Involved in designing and coding the Product Catalog, which will provide information about the product information documentation.
• Interacted with application users and performed User acceptance testing (UAT).
• Involved in Java coding to support the administrator functions, authentication functions and Password changing functions. Created class, interface diagram in UML. Coded data classes in Java to communicate with the database.