SUMMARY:

• 9+years of overall professional IT experience with almost 5+ years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as Administrator and Developer.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them using Sales force standard and custom objects.
• Experience in customizing the application using Visual force pages, Apex Classes, Components, SOQL, SOSL and Static Resources.
• Experienced in configuring Roles, Profiles, Permission Sets, Email Services, Page Layouts, Workflow rules, Email Alerts, Actions, Approval Process, Batch Jobs, Schedule Jobs, Reports & Dashboards, Custom Settings & Components, and Triggers.
• Wrote Test classes and maintained more than 85% of code coverage and made clean deployment for every release.
• Provide design in large or complex development projects involving application development, migrations, and additions to existing applications. Participate in project meetings with other technical staff and business owners and subject matter experts.
• Review application in progress of development to ensure compliance with overall design parameters and corporate development standards.
• Broad experience across all Salesforce domain offerings.
• Worked on Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language and migrating configurations, code to other sandboxes.
• Experience with creating and configuring custom reports (tabular, summary, matrix).Created custom dashboards (charts, gauges, tables, metrics) and dashboard folders to assist managers to better utilize Salesforce as a sales tool.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization using FLS, Sharing rules and permission sets
• Experience in capturing, analyzing and documenting requirements. Proficiency in installing App Exchange applications.
• Experience in Salesforce Customization of Sales Cloud, Service Cloud.
• Experienced in databases including SQL, PL/ SQL, Microsoft SQL Server, IBM DB2, Oracle, and MySQL.
• Good experience with languages like Java, J2EE, HTML, CSS, JavaScript, Ajax and JQuery.
• Experience with Web technologies like CSS, HTML and Webservices.
• Experience in development & deployment environments like Windows, Linux and Unix Platforms.
• Experience in providing production support, analyzing the cause and fixing it. Capable of handling multi-tasking and multiple projects performing different roles
• Possess excellent communication, interpersonal skills and the ability to work both as a team player and as an individual.
• Ability to quickly adapt and learn, work in-groups as well as independently with minimum supervision. Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines
• Effective communicator at all levels of an organization in management, technical and sales roles.
• Experience in Salesforce.com Sandbox and Production environments, developing and deploying custom integration solutions. Good overall knowledge of troubleshooting /modifying apex code and visual force pages.
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Development experiences in various platforms like MS Office, Visio documenting tool and Windows (7, XP, NT, 2000).
• Proficiency in Object Oriented Languages like Java, Servlets and other Java technologies.
• Expertise in design and development of multi-tiered web based applications using Java technologies: HTML, DHTML, CSS, XML, UML, JavaScript, and J2EE, Rest and SOAP-based web services.
• Excellent work ethics, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.
• Excellent analytical, de-bugging skills and documentation skills.
• Extensive experience in interacting with the senior management, business and IT users.

TECHNICAL SKILLS:

SalesForce Technologies: SalesForce CRM, SalesForce SFA, Apex Language, Apex Classes/ Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Controls, SalesForce Outlook, Apex Web Services, AJAX, Workflow & Approvals, Triggers, Email Services, Reports & Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Rest API, Soap API.

SalesForce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex DataLoader, Force.com ExcelConnector.

Web Technologies: CSS, HTML, Webservices

Languages: Apex, C, Java, J2EE, C#.Net, JavaScript, JQuery, Ajax, XML, Basic OOPs concepts, Advance Excel (Data functions, Pivot tables, Lookups ).

Databases: SQL, Oracle, PL/SQL, MS Access

Operating Systems: Windows NT / 2000 / Vista, Windows Server 2000/2003/2008, Windows 7, LINUX.

Configuration Management: Supply Chain, Visual Source Safe, Rational Clear Case.

Methodologies: Agile and Waterfall.

Documentation Tools: MS Office, MS Visio Pro.

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Sr. Salesforce Developer

Responsibilities:

• Responsible for application support including Regular Order processing & Rebilling
• Involved in Developing, planning and implementing newSalesforce pages and new screens, workflows, force.com objects, reports, apex code to meet business requirements.
• Involved with Renewal functionality Development & Deployment
• Automated multiple Business processes by Developing Batch able & Schedulable Apex jobs, Triggers & workflows Rules.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Designed and implemented various Email templates, Email Services for Auto-Response to customers.
• Developed and configured various Custom Reports, Dashboards and Report Types for different user profiles based on the need in the organization.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed different VF pages with Custom Components and used Custom Settings.
• Configured the Analytic Snapshots to export the data on regular basis for the sales performance and lead generation statistics.
• Worked on Apex Data Loader for doing various activities.
• Maintained user roles, profiles, security and approval process.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used Wrapper classes while writing code in Apex Classes along with SOQL and SOSL queries.
• Integrated the web services using rest and soap by generating the necessary stubs from the WSDL files for extracting the data from home grown applications by using home grown web services.
• Provide design in large or complex development projects involving application development, migrations, and additions to existing applications. Participate in project meetings with other technical staff and business owners and subject matter experts.
• Wrote test class for classes related to the project, helped other teams in writing it and always maintained more than 85% of code coverage and made a safe deployment for every bi weekly releases and major releases.
• Performed the roles of Salesforce Analyst, Administrator and Configuration specialist in the organization
• Used the sandbox for developing the code and migrated the code to the production instance after testing

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component and Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, JQuery, Ajax, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Irving TX

Sr. Salesforce Developer

Responsibilities:

• Responsible for understanding and building the complex Data Model within Salesforce.com by interacting with various teams for understanding the business and implementing the project end to end.
• Used “Rally” tool for requirements gathering and analysis.
• Worked based on Agile Methodology, involved in Sprint Planning call (Requirement Discussion call)
• Responsible for customizing Objects, Page Layouts, Record Types, Report Types, Validation Rules, Workflows, Approval Process, Reports and Dashboards
• Responsible for creating Apex Classes, Apex Triggers and Visual force Pages for various functional needs in the application.
• Implemented custom email notification functionality inside Salesforce to the clients upon their compliance numbers, which included HTML and CSS styling in the Apex logic.
• Implemented wizard by using Visualforce Pages.
• Installed and worked on AppExchange Applications
• Worked on Configuration workbook and Technical Document.
• Responsible for preparing Test Scripts for various scenarios and do manual testing.
• Responsible for doing deployment using the Force.com IDE tool and Change sets.
• Worked on MS-Access Data Base to validate the data by creating tables and queries.
• Worked on Apex Data loader tool.

Environment: Apex, Visual force, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Security Controls, Visual force Controllers, Change Sets, Force.com IDE tool, HTML, JavaScript, JQuery, CSS.

Confidential, Peoria, IL

Sr. Salesforce Developer

Responsibilities:

• Involved in identifying, planning and implementing newSalesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
• Use of data-loader, data exporter and migrated the attachments from legacy CRM to Salesforce, and also worked on salesforce to salesforce.
• Involved in End to end testing and also gathering requirements to feedback from business users.
• Used ETL cloud for integrating with third party applications by SaaS.
• Used Sales Force Automation(SFA)for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Integrated Salesforce with Informatica on Demand for the proper mappings and extraction and transformation of data.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.
• Created and used Email templates in HTML 5 and Visualforce.

Environment: Saleforce.com,, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential

.Net Consultant

Responsibilities:

• Involved in complete Software Development Life Cycle.
• Used JavaScript for designing interface such as show and hide functionality for field areas, dynamic menu creation and field data validation.
• Implemented Master Pages for the common look and feel, HTML and CSS for UI development.
• Extensively worked on data grids in ASP.NET
• Created Client Registration module on front end and developed business layer components in C# as code behind files.
• Implemented Custom error handlers, Custom Exceptions and Custom Error Pages.
• Worked extensively with Session management.
• Implemented automated email feature confirming the order details of the product.
• Worked on Presentation, Business and Data access layers.
• Used XML for creating data collection forms.
• Used XML/XSLT for data transformation.
• Used ADO.NET components such as Data Reader, Dataset and Data Adapter for extracting data from backend.
• Used Windows Communication Foundation for order processing module.
• Involved in utilizing Simple Object Access Protocol (SOAP) for web services.
• Writing or modifying Stored-Procedures, Triggers and user defined functions in SQL-Server to carryout database operations.
• Used Microsoft Visio for developing use cases, sequence diagrams and class diagrams..
• Involved in bug fixing and Unit testing.
• Responsible for maintain the code in Team Foundation Server.

Environment: .NET Framework, C#.NET, ASP.NET, ADO.NET, SQL Server 2005, HTML, XML, Webservices, Visual Studio.NET.

Confidential

 .Net Developer

Responsibilities:

• Involved in system study, analysis from design, coding debugging and testing.
• Designed and implemented Data access layer using ADO.NET to connect and retrieve or manipulate database information.
• Extensively used Data Grid, Data Set, Data Table, Data Views, Data Adapter and Data Readers.
• Created ASP.NET User Controls and custom controls to provide reusability across the application.
• Designing and developing application using Web forms.
• Experience tuning and designing database tables, Stored Procedures, Functions and Triggers in Oracle.
• Utilized JavaScript to create Client-side validations that greatly decreased processing time and resource consumption, freeing resources for use by other applications and speeding up processing times.
• Provided Session Management to preserve the state of session variables.
• Created User input validation for new & existing users.
• Designed and developed user interface using Visual Studio.Net.
• Developed data access layer component.
• Configured Web Config file for the configuration of the entire Web Application.
• Involved in unit testing of the application.
• Involved in the creation of Web Service to validate the account.
• Responsible for user documentation for the application.

Environment: .NET Framework, C#.NET, ASP.NET, ADO.NET, SQL Server 2005, HTML, XML, Visual Studio.NET.