PROFESSIONAL EXPERIENCE:

• 6+ years of experience in Siebel EAI & Configuration.
• Experience in Siebel Sales, Service, Call - center, & Pharma verticals.
• Extensive experience in Siebel EAI - Integration Workflows, Web Services, Integration Objects, EAI Siebel Adapters, SOAP, WSDL.
• Experience in eScript & Siebel Tools.
• Strong experience in Siebel On Premise solutions & good knowledge on Siebel On-Demand solutions
• Strong knowledge in Siebel Architecture and Data Model and proficient with Siebel Tools and Client in configuration and customization of Siebel Objects like Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists.
• Strong knowledge and experience in Siebel Design and Development including Requirements Gathering, Analysis, Configuration, Integration and Testing.
• Good Exposure on Javascript to handle the middleware integrating of backend system with Mobile applications.
• Experience in using tools like Soap UI, Siebel Tools, Oracle Toad.
• Extensive Enterprise Mobility Experience.
• Experience in Oracle, SQL databases.
• Strong knowledge on the software development life cycle (SDLC).
• Experience in handling the entire project right from the requirement gathering phase till the delivery of the solution.
• Experience in requirement gathering, providing estimations and assessing the time lines.
• Experience in architecture & designing solutions, functional spec documentations & reviews.
• Experience in performing demos/presentations of the applications to internal & external stakeholders.
• Experience in leading design/code reviews, unit testing, troubleshooting, supporting testing/UAT and working with teams across different domains for the deployments, hand off process and the production support.
• Experience in handling onshore and offshore teams to manage the deliverables effectively.
• Experience in leading and mentoring the team members on the solutions & best practices.
• Strong communication & interpersonal skills.

TECHNICAL SKILL SET:

Siebel: Siebel Tool 8.x and 7.x, Siebel Web Client, Siebel E-Scripting

Tools: Soap UI Tool, Oracle Toad

Languages: Siebel eScript, Javascript

Databases: SQL Server, Oracle 10g/9i

PROFESSIONAL EXPERIENCE

Confidential, Mentor, OH

Siebel Integration Specialist

Responsibilities:

• Involved in requirement gathering and high-level designing for the Order Management, Field Service Application and prepared the design document to configure the application and interfacing Siebel system with external systems with Siebel Integration capabilities.
• Worked with Business to gather, define software requirements and develop solutions following Siebel best practices.
• Lead the Siebel Development Activities with both onshore & offshore teams.
• Involved in deriving the business cases, project plan and estimates.
• Lead technical design reviews, functional specification reviews and peer reviews.
• Created interfaces for Service Request, Equipment, Trunk Inventory, Invoice, Activities, Contacts, Accounts, Signature capture, Orders using Siebel tools.
• Developed inbound / outbound Workflows, Workflow Policies and Workflow Actions for automation of order, service request, activities and integrating with the external systems
• Customized the application creating workflows, Custom business services.
• Worked on Workflow Policies and Triggers.
• Configured Run-Time Events.
• Extensively worked with Siebel Sales Order Management that includes Assets, Orders, Line Items and Asset Based ordering.
• Strong working experience in creation of Custom Business Service.
• Generated Inbound Web Services.
• Java scripting for integrating the exposed web services with mobile applications.
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Using Oracle Toad database application tool wrote complex SQL queries against Siebel Systems to retrieve data and validate it for Siebel Import process.

Tools/Environment: Siebel 8.0 eMedical (Service). Siebel Tool v8.0, Siebel Tools, Windows XP, Oracle 9i

Confidential, Bentonville, AR

Siebel Integration Specialist

Responsibilities:

• Studied the requirement and high-level design for the Order Billing process and prepared the Low-level design document to configure the application and interfacing of the system with external systems with Siebel Integration capabilities.
• Involved in Functional and Technical Designs.
• Integrated Siebel with external Billing system through IBM MQ Series middleware using EAI MQ Series Transport.
• Created interfaces for Membership, Advantage membership, Orders, Cardholder, credit card payments using Siebel tools.
• This application is to primarily serve the cycle of Order to Billing process to Business users, interacting with other applications and tools ensuring a seamless end-to-end processing.
• Java scripting for integrating the exposed web services with mobile applications.
• Worked with the Production support team to resolve the issues and with the implementation teams for successful srf fixes on Test and production environments.

Tools/Environment: Siebel 8.0 eRetail (Service). Siebel Tool v8.0, Windows XP, Oracle 9i

Confidential, CA

Sr. Siebel EAI Developer

Responsibilities:

• Studied the requirement and high-level design for the Field Sales Application and prepared data model document to configure the application and interfacing of the system with external systems with Siebel Integration capabilities.
• Interacted with Client to capture Business Requirements and the design team and prepared the Low Level Design documentation studying the High Level Design documents implementing Account, Contact and Activity management modules.
• Configured Business Component, Business Services and Integration Objects.
• Configured Workflow Policies, Triggers.
• Generated Inbound web services to interact with external application.
• Implemented Delete Mechanism in Siebel using non-Siebel Database and interacting using External Business Component.
• Java scripting for integrating the exposed web services with mobile applications.

Tools/Environment: Siebel 8.0 eCommunication (Sales). Siebel Tool v8.0,Windows XP, Oracle 9i

Confidential, Stamford, CT

Sr. Siebel EAI Developer

Responsibilities:

• Created interfaces for Service Request, Equipment, Trunk Inventory, Invoice, Activities, Contacts, Accounts, invoicing.
• Generated Inbound Web Services.
• Configuration of workflow components for workflow groups.
• Sent push transactions to technicians using automated business process.
• Configuration of Runtime Events.
• Java scripting for integrating the exposed web services with mobile applications.

Tools/Environment: Siebel 8.0 eCommunication (Service). Siebel Tool v7.7, Windows XP, Oracle 9i

Confidential

Siebel EAI Developer

Responsibilities:

• Efficiently communicate with the client to understand Business requirements.
• Developed inbound / outbound Workflows, Workflow Policies and Workflow Actions forautomation of order and billing processes and integrating with the external systems.
• Created Custom business services, Siebel EAI Business Services, Integration objects, EAI DataMapper, XML Converter and EAI HTTP to synchronize Account & Billing data in external system.
• Created interfaces for Service Request, Work Order, Rapid Responses, Activity Management.
• Generated WSDLs in web client. Java scripting for integrating the exposed web services with mobile applications.

Tools/Environment: Siebel 8.0 eCommunication (Service). Siebel Tool v7.7, Windows XP, Oracle 9i