SUMMARY:

• Over 9 years of IT experience in various stages of Software Development which includes 5 years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development. 4 Years of experience on JAVA, SIEBEL CRM, Selenium as Sr Automation Engineer.
• Experience in implementing technology - enabled business solutions.
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Experience in development, administration, configuration, implementation, and Support of Salesforce CRM and Salesforce applications based on Apex Language and leveraging Force.com platform—world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Experience in Administration, Configuration, and Implementation of Salesforce CRM and Salesforce SFA applications based on Apex Language and Force.com Platform.
• Extensive experience using Salesforce Administration (SFA), profiles, creating Roles, Page Layouts, Org-Wide default, Sharing Rules, Workflows, Approval Workflow, Reports/Graphs and Dashboards.
• Strong Implementation and Integration experience using Custom Objects, triggers, Workflows/Workflow Rules, Approvals, S-Controls, Visual Force pages, and Apex Classes.
• Implemented Data integration using SOAP, REST API and outbound messaging to establish communication between SFDC and other homegrown system.
• Having experience on CPQ Zuora quote to cash integrating with salesforce CRM application.
• Having good experience on CPQ tools, integrating salesforce and CPQ using SOAP API and Rest API
• Having experience on Sales and Service Cloud implementation.
• Experience in implementations using Salesforce and CPQ and Apptus CPQ.
• Experience in automation of fulfillment process in CPQ.

TECHNICAL SKILLS:

Salesforce: Apex, Visual force, Controllers, Triggers, Batch & Schedule classes, Salesforce1, Lightning (Components, Apps, Events), Lighting Web Components, Web Services, SOAP, REST, Sales cloud, Force.com Platform, Sites, Knowledge, Article Management, SOQL, SOSL, Reports, Dashboards.

SFDC Tools: Eclipse, Developer Console, Workbench, Force.com Migration tool (Ant based), Force.com Explorer, Data Loader, Excel Connector, Command line Data loader, Cast Iron

Languages: C, C++, SQL, SOQL, SOSL. Apex Programming, Java.

Web Technologies: XML, HTML5/4, CSSS3/2, JavaScript, jQuery, AngularJS

Databases: SQL, PL/SQL, Oracle 11g/10g/9i, SQL Server 2008/2005, MySQL

Application Servers: Apache Tomcat, Sun Web server, Resonate, WebSphere 4.0/4.1, Tomcat 6.0, JBOSS 5.

Other Tools: Git, SVN, Bit Bucket, Visual Studio (VS code), Data Loader, Agile, SFDC.

WORK EXPERIENCE:

Confidential, Herndon, Virginia

Salesforce Lighting Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs, Controller Classes, Extensions, Components to suit the needs of the application using Eclipse.
• Designed, Developed and Deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs of the application.
• Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
• Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components.
• Developed lighting components framework and some tools for developer’s males it easier to build responsive applications for the force.com platform.
• Developed Lightning App Builder can help you build responsive apps that display on any device, as well as custom pages for Lightning Experience.
• Implementation of a custom partner community using visual force and lighting components projects.
• Created Workbench web-based suite of tools designed for administrators and developers to interact with Salesforce.com organizations via the Force.com APIs.
• Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.
• Implemented Salesforce Lightning web components (LWC) for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements.
• Migrating existing Aura Components and Visual force page to Lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, events.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Worked on Salesforce Lightning Web Components for building Customized Components replacing the existing ones and also embed Lightning Components in Visualforce Page by using new Lightning out feature by event driven programming.
• Developed business logic as per business requirements using force.com IDE, Apex Classes, Triggers, Test methods and writing SOQL and SOSL queries.
• Developed and configured various Custom Report and Report Folders for different user profiles based on the need in the organization.
• Created Visualforce, workflow rules, Validation rules, configuration and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Integratedsalesforce.com with External .Net Applications to capture Custom Objects and using REST API by configuring Connected App.
• Developed Apex RESTweb service classes for inbound calls toSalesforceto retrieve and save data inSalesforce.
• Workbench includes robust support for the Force.Com partner, bulk, REST, and Apex API.
• Used Force.com web services API for implementing WSDL in the application for access to data from external systems and web sites.
• Implemented Web service using Visualforce framework to promote the quotes from external systems to CPQ.
• Design solutions using the CPQ Cloud’s standard APIs to integrate with CRM, ERP or any backend system.
• Created integration with ApptusCPQand CLM applications and automating processes onSalesforce platform.
• Involved indatacleanup and mapping indatamigrationproject.
• Worked on salesforce CPQ (Steel brick) pricing using list, cost/ mark-up, percent total, block, price.
• Functioned as SME for the salesforce CPQ customization.
• Familiar with Steel Brick CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.
• Generated Revenue recognition status automatically with SteelBrick CPQ.
• ExperiencedDataloader user with knowledge on complex and large CSV files for fasterdata Integration into theSalesforce.
• Worked with ETL Tools to interfacedatafrom the SFDC platform.
• Performed data migrations using Salesforce.com Data Loader.
• Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.
• Used the Sandbox for testing and migrated the code to the deployment instances after testing using change sets.
• Worked on Agile/Scrum Methodology using Version One and SDLC.
• Environment: Salesforce.com Platform, Apex Language, Visualforce (Pages, Components and Controllers), Workflow & Approvals, Reports, Data Loader, Data Migration, Rest API, SOAP API, Visual flows, Custom Objects, Custom Tabs, Email Services, Apptus CPQ, Steelbrick, Java Script, Web Services, Eclipse IDE plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Associate with analyzing the information, documenting the functional and non-functional requirements.
• Interacted with various teams for design reviews and code reviews for ongoing new developments and enhancements.
• Experience in using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Create Lightning Components from Scratch and server-side controllers to meet the business requirements with migrating the standard and custom objects to lightning experience.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Developed Apex classes, Controller Classes, Triggers according to the business.
• Worked on creating Batch Apex and Scheduled Jobs.
• Worked withSOQL & SOSLqueries and bulkify DML to address Governor Limitationsto manipulate the data on Salesforce.com platform.
• Worked on creating the Custom Reports and Dashboards according to the business.
• Implemented the Partner and Customer Community Portals according to the business.
• Experienced in SFDC Integration using SOAP, REST Web Services to get the data from the Third-Party API's.
• Using Zuora CPQ for quote to cash for price, package and subscriptions.
• As per the business requirement uploading charges and rate plans in Zuora.
• Creating users in Zuora, resolving tickets, speaking with zuora customer support.
• Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
• Implemented customer community and creating users, giving access of custom pages in customer community.
• Integrated Steelbrick and salesforce integration for automating quoting, contracting and billing process.
• Implemented sales cloud, service cloud and marketing cloud using pardot.
• Integrated salesforce and CPQ application to automate fulfillment process.
• Implemented service cloud functionality like case management, field service management and CTI integration
• Working with CPQ deployment using change sets and GitHub.
• Working with CPQ tools to manage products, offers and its’ rate plans.
• Worked on integrating the with ETL tools like Pentaho by using the Web Services in salesforce.
• Worked on creating the Managed and Unmanaged Packages.
• Experienced in using sales/service/Financial cloud for different applications as per the business requirements.
• Involved in code migration to different sandbox’s by using the Ant, AutoRabit tools.

Environment: Saleforce.com platform, APEX Language, Marketo, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Lightning, LWC, REST API, SOAP API, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Force.com IDE.

Confidential

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Involved in identifying, planning, and implementing new Salesforce.com Features and functions (new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Used force.com IDE (Eclipse) for development and code promotion.
• Developed batch interfaces and processes to integrate Salesforce.com with external systems.
• Experience in using Data loader and scheduling timely data backup operations using Apex scheduler.
• Implemented escalation rules, Automatic Case generation and their escalation to call center representative and generated emails alerts for quick issue resolution.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate processes.
• Created Master-Detail and Lookup relationships on Standard and custom objects and defined junction objects to establish connectivity among objects.
• Written Batch Apex to handle progressed opportunities.
• Implemented field level security along with page layouts to control access to certain fields.
• Maintained version control using GITHUB along with auto rabbit to manage all deployment.
• Audited, uncovered, and resolved data integrity issues with legacy systems.
• Involved in developing tests for custom apex code.
• Extracted data from Salesforce.com application into external databases (Oracle 10g) for generating large data reports using Informatica on demand.
• Created various RAML resources to implement REST Based APIs as part of project implementation.
• Involved in Data Transformation and Data Cleansing activities while transferring data to external system using Informatica on demand.
• Involved in establishing and maintaining change control processes for multiple sandbox environments.
• Developed and performed for sales staff on use of system.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git, DML Query, Web Service integration, Metadata API, SaaS/PaaS.

Confidential

Salesforce Developer

Responsibilities:

• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.
• Maintain consistency between territory management application and SFDC accounts and leads, assuring all sales people are assigned the correct accounts and leads.
• Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity and Lead.
• Maintained data cleanliness and accuracy by adding custom validation rules.
• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements.
• Worked on Eclipse,DeveloperConsole and Anonymous blocks development tools for developing, debugging and testing of Apex classes, Visualforce pages, triggers and test classes.
• Implemented Apex Scheduler and Triggers to invoke Apex classes at regular intervals.
• Dynamically replicating an existing website.
• Used JIRA tool for project issue and bug tracking.
• Worked on Service Cloud, focusing majorly on cases and solutions.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Developed several Triggers, Apex classes and Visualforce pages as part of the application development.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Created Apex REST web service methods to inbound calls toSalesforceand supported response in JSON and XML format.
• Worked on Salesforce Community (Customer Community).
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Used Force.com CLI (Command Line Interface) tool for data backup.
• Used GIT BASH to run GIT from the command line, using which merged all the components to other environments (IntDev, QA, Stage and Prod).
• Handled the deployments process using GIT HUB.
• Worked on Email-Templates associated to multiple profiles.
• Created various profiles and permission sets according to the business needs.
• Data migration from external systems to sales force using Data Loader, Import wizard.
• Worked on Inbound and Outbound change sets for deployment.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Implemented Chatter, Chatter desktop, created public and private groups.
• Developed Apex Classes, Apex Triggers, Components, Visualforce Pages and Controller classes for various functional needs in the application.
• Extensive experience in Apex/Visualforce development.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute
• Governors and Limits.
• Developed Apex Triggers, Apex Classes and Test Methods.

Environment: Saleforce.com platform, Sales cloud, APEX Language, Visualforce Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in

Confidential

Java developer

Responsibilities:

• Developed the component usingJava, J2EE/JEE, JSP, Struts, hibernate framework. Involved in complete SDLC - Requirement Analysis, Development, System and Integration Testing.
• Implementation of SOAP Web Services using CXF.
• Usedspring IOC integrated with Struts MVC frameworkto inject session layer objects into the web layer.
• Develop persistent objects usingHibernate.
• Developed the Presentation layer by Struts.
• Involved in designing frontends using JSPs, HTML, DHTML and CSS.
• Extensively usedEclipsewhile writing code & used CVS for version control.
• Analyzed the performance of application and fine tune the code where it is necessary.
• Debugging and resolving issue for web servicebinding and deployments with attachments.
• Involved in requirements gathering, analysis, design and testing of the complete system.
• Implemented the presentation layer using JSP, HTML and CSS.
• Configured Tomcat Apache for deployment.
• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.
• Responsible for understanding the business process by communicating with business users.
• Involved in developing the functionality as per use case documents for various modules of the application
• Responsible for writing ANT Scripts for building the entire web application.
• Performed unit testing using JUnit.
• Experience in working with Qlikview and Data warehouse
• Developed EJB components encapsulating business logic.
• Involved in Configuring web.xml and struts-config.xml according to the struts framework
• Used SVN as source control.
• Developed and deployed applications using Web Logic 7.x with JBuilder as IDE tool.
• Used JDBC to connect and perform operations on database
• Responsible for fixing the production issues and supported the application after pushing to the production
• Designed and created various tables required for the project in MySQL database.
• Used Log4j to capture the log that includes runtime exceptions and debug information.
• Developed the application using Eclipse.

Environment: Java, JSP, JavaScript, DHTML, SQL, AJAX, Apache Struts1.2, JMS, Hibernate 3.0, Eclipse, WSDL, SOAP Web services, Oracle 10g.