Salesforce Administrator Resume

SUMMARY:

7+ years’ experience in diverse industries across Asia, Europe and Middle East.
Experience of building new functionality in Salesforce based on business requirements; workflows/Time based workflows, Workflow actions, Email Alerts, email templates, custom and standard objects, custom and standard fields, validation rules, lookup filters, page layouts, list views and appetite to learn more.
Proven abilities of outstanding communication skills, strong attention to detail, presentation skills, strategic approach, problem solver, solution oriented, creative & analytical thinker and excellent time management.

PROFESSIONAL EXPERIENCE:

Salesforce Administrator

Confidential

Responsibilities:

Assistant Marketing Manager/ Salesforce Administrator

Confidential

Responsibilities:

User account creation and management.
Created reports and dashboards on an ad - hoc basis.
Built custom apps and objects, formula fields, workflows, custom views, validation rules, etc.
Data management by performing mass data updates using exports and Data Loader
Assisted with migration from older systems/processes into Salesforce.
General management of Salesforce platform.
Designed and implemented new processes and facilitated user adoption.

Sr. Sales and Marketing Executive/ Salesforce Administrator

Confidential

Responsibilities:

Key person to pitch in sales meetings, product presentation, seminars and trade shows.
Worked with stakeholders to translate business objectives to marketing communication strategy.
Managed multiple accounts simultaneously at various stages of sales process.
Worked with the Senior Project Managers on production and deployment process.

Marketing Executive

Confidential

Responsibilities:

Liaised with large cross-functional teams to ensure project delivery on strategy, time and budget. Generated ad hoc, standardized, and exception reports for various levels of management.
Created content for internal and external sales and marketing brochures, data sheets, creative brief flyers and Web pages while maintaining strict branding guidelines.
Managed and trained new employees/contractors for Marketing & Business Intelligence department.