PROFESSIONAL SUMMARY:

• Senior Salesforce developer with8Years of IT experience in various stages of Software Development Life Cycle (SDLC) which includes work experience onSFDC Developer on Salesforce.com platform.
• Involved in creating reports and dashboards.
• Experience in usingChange sets,Force.com IDEandANT toolfor deploying changes from instance to another.
• Exposure toApptusandSteelBrick, developed POC’s in Apptus CPQ and steelBrick CPQ.
• Experience in Salesforce1 Mobile with out of box using Lighting.
• Experience in Object Oriented Programming involving Analysis and Design and Development of web - based applications using Java technologies:HTML, DHTML, CSS, XML, JavaScript, and J2EE.
• Experience withSteel Brick CPQfor subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withSteel Brick CPQ.
• Thorough understanding on the Life Cycle of Development including Salesforce Deployment/Packaging effectively usingEclipse IDE, Change SetsandAnt Migration tool.
• Expert level of interacting and educating clients on salesforce.com architecture and best practices.
• Experienced customizing standard objectsAccounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, ReportsandDashboards.
• Expertise in SFDC Development usingLightning Application, Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles,Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.
• Worked on the salesforce community cloud, responsible for designing and delivering solutions.
• Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remote, Asynchronous Framework & options.
• Ability to work with a business analyst team to become familiar with the application requirement to analyze and recommend efficient solutions within Salesforce configuration changes in support of enhancement requests.
• Experience inAdministration,Configuration,Implementation,Lightning, and support experience withSalesforce platform.
• Good Experience in building Custom Applications that includesadministration, configuration, implementation,and support experience onSalesforce.com and Force.com.
• Hands-on Experience inSFDCdevelopment usingApex Classes, Triggers, Visual Force, Force.com, SOQL, SOSL.
• Experience in wide range of languages and technologies such asJava, J2EE, Apex, HTML and JavaScript.
• Experience with Salesforce.com SOAP and REST APIs based Web Services to Integrate Legacy Systems to Synchronized the data in Salesforce.
• Experience in creatingCustom objectsand integrating existing desktop and web apps with legacy mainframe systems.
• Experience in installingSalesforceApp Exchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Extended or build new apps with theLightning app builder, and LightningCommunity builderfor Communities.
• Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects
• Strong experience in implementation and Integration usingStandard & Custom Objects, Triggers, workflows, approvals, Visual force Pages, Apex Controller Classes.
• Experience inintegrating SFDCwith application like Microsoft Outlook etc.
• Comprehensive experience to integrate3rdparty systems from within Salesforce.
• Experience inData MigrationusingImport Wizard, Apex Data Loader, Force.com IDE and Eclipse IDE, Force.com Explorer, and ANT.
• Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Good Experience on Salesforce Lightning.Experience in third party integration with ERP (Marketing Cloud, Service Cloud).

TECHNICAL SKILLS:

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visual force Pages, Data Loader, Reports, Dashboards, Force.com IDE

Languages: APEX, Visual force

Tools: & Technologies: Force.com Data Loader, Force.com Platform (Sandbox and Production).

Operating systems: Windows 98/NT/XP/Vista/7/8, Windows CE

PROFESSIONAL EXPERIENCE:

Confidential, Roseland, NJ

Sr Salesforce Developer/Lightning Developer

Responsibilities:

• Worked on various Salesforce.com Standard objects likeAccounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Agile Development Methodologywas followed for the implementation
• Managed Salesforce integration with existing systems and third-party providers.
• Interacted with various Business users forrequirements gathering.
• Developed variousCustom Objects, Tabs, validation rules, formula fields.
• Developed custom Business logic usingApex Classes, Visual force pages and Lightningcomponents. Used Visual force components likePage Block, Command Buttons, Action support, Action Function.
• Participated in CRP Test I & II.
• Implemented customCascading Style Sheets(CSS)forVisual force pages.
• Worked withSOQL, SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
• Assist in resolution of escalated situations initiated by SalesforceMarketing Cloud, clients and partners.
• Extensive Experience in all life cycle stages of implementation including Requirement Gathering, Solution design, GAP analysis, Custom development, System configuration, Test Plan Cycle, CRP, UAT, Cut-Over and Project Coordination activities
• Manage and monitor templates inmarketing cloudand troubleshoot as necessary.
• Constant involvement in exploringapexchange apps and using the apps wherever necessary. Used apps likeApttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Document Signetc.
• Strong Experience in SalesforceLightningcomponents design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
• Created relationships among objects usingLookupandMaster-detailrelationships.
• Created variousProfiles,Roles,Page Layouts, and Record Typesand configured thePermissionsbased on the Organization hierarchy requirements.
• Experience with Lightning App Builder, Lightning components and Lightning Design System.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE
• Extensive experience onS controls,Visual force pagesandPage layoutsaccording to the Business requirements
• DevelopedLightingapps usingLightingComponents and made them compatible with salesforce1 mobile app.
• Installed theCall Center Applicationsand allowed the end users to maintain a track history of customer’s complaints.
• Worked inService cloud consolewith exposure withCTIadaptersandmobile application Integrations.
• Designed Implemented and deployed the Service Cloud with various custom built Page layouts Custom tabs Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.
• Managed and deployedSalesforce.com CRMsolution to multiple departments within the organization.
• Performed data cleanup and/orData migrationto/fromsalesforce.com
• Designed and deployedCustom tabs,validation rules,Approval Processesand Auto-Responsefor automating business logic.
• Experience in creatingLightningComponents and usedLightningDesign System to convert existing Visual force pages tolightningcomponents.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions
• DevelopedLightningcomponents andLightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Involved in usingLightening, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
• Implemented CPQ solution usingApttusCPQ & Contract Management (CLM) for various customers in industries.
• Worked onApttusAdvanced Workflow approvals,Apttusorder management, created agreement wizards, validation rules and contract templates.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightening design system (LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Pittsburgh, PA

Salesforce Developer

Responsibilities:

• Interacted with Businessusersforrequirements gathering analysis and development.
• Worked on various Salesforce.com Standard Objects includingAccounts, Contacts, Reports, Dashboards, EventsandTasks.
• Agile Development Methodologywas followed for the implementation
• Developed variousApex classes,Controller classesandApex Triggersfor various functional needs in the application.
• Developed variousCustom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created variousProfiles, Roles, and Page Layouts andConfigured the permissions based on the organization hierarchy requirements.
• Developed custom Business logic using Apex Classes, Visual force pages andLightningcomponents.
• DevelopedCascading Style Sheets(CSS)for creating effects inVisual forcepages.
• CreatedWorkflow rulesand defined relatedtasks, email alerts,andfield updates.
• ImplementedPick lists, Dependent Pick lists, lookups, Master detail relationships, validation, and formula fields to the custom objects.
• Worked extensively incustomization of Service Cloud Consoleby embedding visual force page in custom console components.
• Ensured adherence of clientservices levelagreements and timely case resolution inmarketing cloud
• Facilitate and maintain positive relationships withmarketing cloud teams, clients and partners
• Extensive experience onS controls,Visual force pagesandPage layoutsaccording to the Business requirements
• Installed theCall Center Applicationsand Allowed the end users to maintain a track history of customers complaints
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visual force, force.com API, and web services.
• Created email templates and inbound emails usingVisual Forcefor clients and customers.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Worked on extending standard Sales Cloud objects like Accounts, Contacts, Leads and Opportunities.
• EnabledChatterfor the Organization and to effectively communicate with the users in the Organization.
• Implementation ofData Loaderfor loading the data.
• Performed data cleanup and/orData migrationto/fromsalesforce.com
• Merging of Salesforce instances
• Developed business documents for Salesforce.comCustom objects.
• Worked on different portalslikeSelf Service Portal, Partner PortalandCustomer Portal.
• Implemented Salesforce.comweb servicesclient usingSales forceweb servicesAPI, Java, XML and partner WSDL.
• Integrated Salesforce with external Master data using SOAP and REST API
• Developed severalCustom Reports&Dashboardsto better assist managers and report folder to provide report accessibility to appropriate personnel.
• Expert in Salesforce Sales and Service cloud implementation.
• Provided theto Business usersabout the system.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Lightning, Chatter,Visual Force Pages, Controllers, Service Cloud Console, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls,SOAP, REST,Eclipse IDE, WSDL, Windows.

Confidential

Salesforce Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Responsible for writing Apex, Visual force code containing business functions.
• Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage.
• Develop portal solution using Lightning Web Components.
• Experience in Data Loader for Data Management in Force.com platform.
• Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Created Lightning Component Tabs and Visual force Tabs using Lightning Components.
• Developed component using Lightning Aura Framework which also included client-side Angular JS.
• Worked on Apttus for providing Quote-to-cash software delivering CPQ, Contract management, E-commerce & Revenue Management.
• Built a custom Apttus CPQ application with custom objects and relationships.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

Environment: Saleforce.com platform, Lightning, Sales cloud, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, Apttus CPQ, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows

Confidential

Salesforce Administrator

Responsibilities:

• Worked in the project called ‘Client Telling’with the deployment of more than 1000 stores with 2000+ employees and experienced in performing data cleanup and/or data migration to and fromSalesforce.com
• Collaborated with store operations, and otherIT stakeholdersto gather and analyze business requirements and translate intotechnical requirements,and articulate design considerations
• Maintained and customized all aspects of the Salesforce platform includingobjects, fields, layouts, security, reporting, validation rules, workflow rules, data manipulation, and migration
• Worked withaccounts, contacts, cases, leads, opportunities, products, and prices and written variousfunctional specifications for reporting
• Created Users, roles, public groups, role hierarchy, sharing rules for different users and create profiles and permissions, data mapping, report, and dashboard building
• Performedunit testing, integration testingof new application functionality, and analyze and mitigated issues identified during testing
• Provided remote through creating materials and running sessions and created various kinds of reports of different users depending on the requirements
• Maintained data quality by identifying anddeleting or merging duplicate records, cleansingand updating inaccurate data
• Spend up to 60% of the time resolving end-user issues and assisting with andconverted over 100M records of customer data, sales transaction,and master data to provide the new application a near real-time historical view of customer purchase history and rmation

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Workflows, Import & Export Data, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox, MS Excel.

Confidential - Irving, TX

QA Tester

Responsibilities:

• Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements.
• Working in Agile methodology withSDLC.
• Manually tested the whole application before going for automated testing.
• Executed manual test cases and verified actual results with expected results.
• Creating automated test scripts by modifying the existing functions.
• Conducting a regression test, by using the automated scripts forQTP.
• Performed functional, stress, and load testing.
• Performed retesting after fixing the bugs manually.
• Conducting benchmark testing for performance for eachSprint.
• Creating performance graphs for eachSprint.

Environment: QTP, Quality Center, SQL Server, Agile Methodology (Scrum/Sprint)