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Sfdc Solution Architect/ Technical Lead Resume

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Fort Worth, TexaS

SUMMARY:

  • 10+ years of professional experience in the IT industry, with 6+ years of experience in Salesforce CRM as a Technical Architect/Solution Architect/Administrator.
  • Proficiency in Salesforce.com and QTP
  • Experience in design and implementation of Force.com applications across pre - sales, sales and service modules of customer relationship management.
  • Proficiency in two major software development models, waterfall and agile methodologies.
  • Experience in SFDC development using Apex, Visualforce, SOQL and SOSL.
  • Experience with salesforce Service Cloud, Sales Cloud, Force.com Platform
  • Designed and developed integrations of Salesforce with various heterogeneous systems using Force.com Apex Data loader.
  • Designed and developed the outbound and inbound integrations in Salesforce with web services.
  • Experience with developing a complete case management system using lightning components, controllers, help methods and lightning style sheets.
  • Developed Lightning Component Framework and also built Lightning component using aura framework.
  • Experience in web technologies like HTML, XML, CSS, JavaScript, WSDL, and SOAP.
  • 2 years of experience in testing applications and using tools like QTP and HP Quality center.
  • Proficiency in SFDC Administrative tasks like creating Objects, Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards and Tasks.
  • Ability to learn quickly in a dynamic environment.
  • Excellent communication and inter-personal skills and accustomed to working in both large and small team environments.
  • 2 years of experience in pharma sales and service cloud functional areas.
  • Experience is multiple CRM applications like Siebel and SAP (SD, MM, APO, and FICO).
  • Experience in Telcordia network tools and GIS (Geographical information system).

TECHNICAL SKILLS:

  • Microsoft office tools, HTML, XML, Core Java, J2EE, JavaScripting, VB Scripting, Python Scripting, Oracle, Apex programming, Visual Force Programming, Force.com IDE (Eclipse), Salesforce Service Cloud, Salesforce Sales Cloud, HP Quality Center, QTP automation tool, Telcordia Network Tools.
  • Effective Communicator, High Energy, Leadership, Logical Thinking, Reliable, Problem Solving, Team Building, Project Manager.

PROFESSIONAL EXPERIENCE:

Confidential, Fort Worth, Texas

SFDC Solution Architect/ Technical Lead

Responsibilities:

  • Performed the roles of Salesforce.com Solution Architect/ Technical Lead in the project.
  • Evaluated Design Frameworks and Methodologies from SFDC best practices and got approval on design needed to achieve functional and non-functional requirements of the Client.
  • Documented software requirements and prepared design documentation.
  • Participated in estimation and staffing analysis needed in preparing solution delivery of the proposal
  • Trained team members on project processes to achieve the highest level of quality.
  • Built knowledge repository of project artefacts, shared the same across team to drive higher efficiency and effectiveness.
  • Conducted technical design and code reviews.
  • Built data model for applications.
  • Created customer/partner community portals using salesforce Service Cloud.
  • Created and maintained multiple community groups.
  • Configured Components for Lightning Pages and the Lightning App Builder.
  • Used Salesforce Lightning Inspector to debug the lightning components during the development process. Created quick action buttons for configured lightening pages.
  • Configured Tabs for lightening pages and Configure users/Profiles for lightening.
  • Created Lightening components on the Lightening pages.
  • Designed and implemented extensible APIs for a managed package
  • Prepared project deployment plans and formulated CRM strategies.
  • Implemented custom reporting and prepared batch classes.
  • Built business rules and implemented using validations, workflows and triggers.
  • Built approval process to manage complex approval logic.
  • Developed and built Visualforce pages for generation of excel and pdf files.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Worked on Salesforce integration using SOAP and REST based web services experience.
  • Review coding done to advance application upgrade, extension, or other development.
  • Analyze application for data integrity issues.
  • Implementation of Connected Apps and push notifications for iOS apps.
  • Developed and configured various Custom Reports and Report Folders for different user roles.
  • Created and deployed several reports using Salesforce.com platform.

Confidential, Broomfield, CO

Technical Architect/ Senior Developer/Application Support Lead

Responsibilities:

  • Coordinated with clients by conducting project meetings and sessions for business requirements analysis.
  • Evaluated technical architecture and prepared technical design documentation.
  • Assisted internal and offshore technical teams by setting up best practices including integration and application development, deployment, testing (unit and systems) and iterative refinement.
  • Created High Level and Low Level Design Document after analyzing Requirement.
  • Worked on Application Lifecycle Management (Deployment, Environment Rollout, Release Notes etc.) very efficiently providing timely updates to the Business regarding the same.
  • Led corporate-wide implementation of Salesforce.com customer relationship management system for eight business groups.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Developed dynamic Salesforce.com Visualforce pages using JavaScript. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the applications.
  • Worked on Salesforce integration using SOAP and REST based web services experience.
  • Developed and maintained SFDC analytical reports and dashboards for management review.
  • Developed custom home page that can be configured by all business groups as per the requirement.
  • Monitored incoming issues logged by the SFDC application users and ensured the same are being resolved within the given OLA and SLA.
  • Deployed latest telecom data and geospatial data to client GIS (Geographical information system) application.
  • Worked as a Java developer for Data conversion project converting data from legacy systems into the new system.
  • Used core Java concepts like Collections, Generics, Exception handling, IO, Concurrency to develop business logic.
  • Worked on Geo/Mintj, API and creating telecom services for GIS.
  • Created Toolboxes, Python scripts and Geo services in GIS Arc Map 10.
  • Updated latest set of USPS data on the client’s GIS system.
  • Created MXD’s and used them to customize maps in GIS Arc Map 10.
  • Created Web Mercator services for map services on all the production servers and test servers for GIS application.
  • Manually extracteddata for SDH equipment from multiple systems using Oracle, mapping network elements and cards for majority of SDH equipment’s into the target DB.
  • Updated Equipment data into multiple systems using PL/SQL. Worked on the conversion of SDH equipment from multiple systems using Java
  • Worked on user stories using Java frame work to create Rings using inventory Services
  • Worked on mapping Inventory Equipment as part of conversion of two different inventory systems.

Confidential

Test Lead

Responsibilities:

  • Created the Project Plan for testing.
  • Analyzed Use Cases and process flows, requirement document and other project related documents using Rational Requisite Pro.
  • Worked on requirement tracking using Requirement Traceability matrix.
  • Created High Level Scenarios and test Scripts.
  • Performed self-review of the HLS and the test scripts created and documented the results in the Review tracker.
  • Performed peer review of the HLS and test scripts created and documented the results in the Review tracker.
  • Executed Test scripts as a part of functional testing.
  • Applications under test:
  • SAP (SD, MM, APO, and FICO)
  • Clarify
  • Logged defects and tracked the defect status until closure usingRational Clear Quest.
  • Communicated with the onshore team regarding the updates, status of the project, requirements etc.

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