Network Administrator Resume Profile, IL - Hire IT People

Objective

I have worked in the Technical Support/ Networking Industry for 12 years. I am looking for an experienced Systems or Network Administration opportunity to further my career. I currently possess a Secret Level Security Clearance.

Work Experience

Confidential

Network Controller/ Operator

Customer Network Operations Center
Cisco and Juniper Enterprise Network Device Support
Cryptographic Device Support
LAN/WAN Support for TCP/IP and ATM connections.
Support of Protocols SNMP, BGP, Static Routing, IS-IS, HTTPS, FTP, SSH, SMTP, MPLS, VOIP over Crypto, .
Conducted advanced TCP/IP and Network Support Training
Vendor Relations with 3rd Party Network Vendors
24X7 Network Monitoring Via Tivoli Netcool
BMC Remedy Customer Ticket System

Confidential

International Assignee Trainer/Mentor

Acting Team Supervisor for Afterhours Technical Support for 9 months
Trained new hire employees in the following Reuters Datafeed, Transactions ,Bridgefeed, Datascope Equities, Datascope Select, Media, Reuters Messaging
Trained New Team Manager and Global Support Manager
Conducted two different International Assignments
Created a help desk for America's Afterhours Support and Bridge Data Network Distribution Management Escalation teams from the ground up.
Conducted Advanced Customer Service Training.
Conducted Windows/Unix/AIX Server Administration.
Conducted advanced TCP/IP and Network Support Training
Managed Vendor Relationship with Escalation groups and Vendors

Confidential

After Hours Technical Support

Seibel CRM/ Vantive Experience.
TCP/IP, MPLS, Troubleshooting and Support.
Support for Multiple Focus Group Accounts.
Windows/Unix/AIX Server Administration.
3rd Party Vendor Relation Support.
Distribution Management Support.

Confidential

Senior Sales Associate

Maintained standards within 3 departments in merchandising and sales.
Top 5 in sales for duration of employment
Training Supervisor
Initial Pilot for the Firedog in home Computer Support team.

Confidential

Sales Associate

Worked in PC/Home Office.
Conducted sales within all departments.
Helped bring Store 31 to top 50 in computer sales and attachments.

Confidential

Network Administrator

Managed multi-layered IP network covering most of Central Illinois
UNIX and Linux server admin including DNS, HTTP, MAIL, FTP, and DHCP.
Network Monitoring and Security.
Proficient with Cisco, Livingston, Lucent, Ascend, and IBM network devices.
Cisco routing and switching including BGPv4, EIGRP, IGRP, RIP and OSPF.
Directed Sales and Service relations for all high-end customers.
Experienced with all major Illinois Telco's.
Experienced with Frame-relay, T-1, DSL, ISDN and Dial-up Delivery
Handled Domain Registry and Transfers

Confidential

Technical Support Supervisor

Managed day-to-day tech support operations.
Handled billing and administrative duties daily.
Trained and worked with new employees.
PC maintenance for all in office machines.

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Network Administrator Resume Profile

IL

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