SUMMARY:

• Siebel developer seeking a challenging, technical position in the area of customer relationship management.
• 14 years in analysis, design and development, system testing, and programming, last 12 years in Siebel environment as a Configurator/Developer.
• Extensive experience in Customizing the Siebel Applications using Siebel Tools, Siebel VB, eScript, Java Script, Workflow, Business Services, Web Services, Open UI and creating reports using Actuate.
• Experience in customizing Salesforce application using Force.com, Apex, Visualforce.
• Experience in Cloud/AWS architecture.

TECHNICAL SKILLS:

CRM: Siebel IP2014/IP2015/IP2016, Siebel 8.1.1.11/7.8//7.7/7.5/2000 , Open UI, Siebel Tools, Siebel VB, EIM, EAI, Escript, WorkFlow, Siebel Open UI, Web Services, Siebel Sales, Siebel Call Center, Siebel Finance, Siebel eChannel(PRM), Object Creation, Controllers.. SalesForce: Salesforce, Apex, Apex Classes/Controllers, Triggers, Visualforce, Force.com,SOQL, SOSL, Eclipse IDE,, Workflow, Approvals, Marketing, Sales and Service clouds

AWS/Cloud Computing: EC2, S3, EBS, Elastic Beanstalk,CloudTrail, CloudWatch, CloudFormation, IAM, EC2, S3, Route 53, RDS, Dynomo DB, Lambda, SES, SQS, SNS, SWF VPC, Autoscaling, ElacticCache, Elastic Load Balance, API Gateway, CLI.

ERP: SAP R/3 Abap/4, Menu Painter, Screen Painter, Dialog Programming, Data Interfaces, BDC, Interactive Reporting, SAP Script, ALE, EDI, RFC

Cloud: AWS Solution Architect, VPC, EC2, S3, EBS, RDS, Lambda, Security Group, NACL,CloudForamtion, Dynamo, API Gateway.

Operating Systems: Windows 7, Windows XP, Windows NT, Windows - 2000, Unix, OS/400, MS-DOS, Novel NetWare.

Software: Oracle, PL-SQL, TOAD, SQL* Plus, Java Script, JQuery, CSS, HTML, XML, SoapUI,MS Word, MS Excel. Powerpoint, Actuate 6.0, Visual Basic 6.0, Abap/4, RPG/400, Cobol/400, CL/400, SQL/400, DB2/400, Agile methodology.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Understanding customer business process and requirements.
• Interacting with Users, Business Analysts, Off shore/On Shore team in support of applications - including requirement definition, problem resolution and estimating the Level of Effort (LOE) for Development.
• Writing High level/Low Level Design document.
• Used Siebel development standards and best practices in Development.
• Used Siebel Open UI features to make the application look like existing HI application:
• Analyzed Siebel Open UI Application, Compared it to existing HI Application for new features.
• Customized theme-base.css, theme-gray.css and theme.js files to change the colors/fonts of UI which includes background color of Application Menu Bar, Tools Bar, Screen Bar, View Bar.
• Customized theme.js file to add new theme.
• Wrote Java script (Presentation Model/Physical Renderer) to replace browser script, Hide Control and Buttons based on Business logic.
• Used Symbolic URL to display address map for Account
• Java script development and Manifest administration.
• Fixed Open UI issues.
• Strong knowledge of Open UI Concepts Presentation Model/Physical Renderer/Manifest Files/Plug-in-Wrapper, PM/PR Methods, Events, Java Script, Jquery, HTML, CSS.
• Updated Web Template to add custom buttons to Application tool bar.
• Used Siebel Tools to customize the Siebel Applications according to Customer requirements/FDD (Functional Design Document).
• Created/Modified Business Components, Screens, Views, Applets, MVG Applet, Pick Applets, Pick Lists, Joins, Links, MV Links, Business Object, Business Services, Workflow etc.
• Extended Standard and Custom table extensions.
• Created New Tables
• Used User Properties, Data Validation to avoid scripting.
• Creatd VBC/EBC/Business Service to retrieve and display external data into Siebel

Confidential

Responsibilities:

• Used Escript/Siebel VB to enhance Siebel Application functionality in accordance to user requirements including data validation, forcing business rules etc.
• Integrated external Application by creating Business Services, Web Services, WSDL, Integration Objects, Data Map, XML Converter, Siebel Adapters and Workflow.
• Created Inbound/Outbound Web Services
• Created and Modified Assignment policy, Attribute etc.
• Data transformation between Siebel and external systems through EAI, EIM.
• Created Workflow Policies/Assignments rules in Siebel Applications.
• Used DVM to Validate fields and Run Time Event to invoke Workflow..
• Used Siebel Applications to create Run time events, Responsibilities, Register views, Manifest files, Manifest Administration, System Ps.
• Create and Modify reports for Siebel applications using Actuate 6.0.
• Trouble Shooting/ triaging and resolving issues discovered during QAT/UAT (testing phases)
• Involved in Maintenance, Code and Configuration review, System Testing, Debugging, Performance Tuning, Spooling, Event Logging, Querying Base tables through SQL, writing Technical Design Documentation, mentoring junior developers etc.
• Salesforce
• Created Users, Roles, Profiles, email templates, custom labels, Field and Record level security.
• Created Custom Objects, Custom fields, Pick list, dependent pick list, Validation and formula fields, custom tabs, custom reports, report folders.
• Created validation rules on the objects and tabs.
• Modified the look and feel of application by changing User Interface.
• Customized page layouts for Opportunity, Contact, Account etc.
• Created Apex trigger to restrict deletion of opportunities depending on Stage value.
• Cloud/AWS
• AWS Solution Architecture
• EC2, S3, EBS
• VPC Design