Information Technology Technician Resume Profile
NY
Summery Seeking a full-time position. I have a BS degree in engineering and over 6 years of experience in the IT field. I am immediately available.
Technical Skills Software: Exchange, Vmware, GPO, Active Directory, MS Office, Matlab, Track-IT, Total Defense Management, Logmein, Unreal Engine 4, Blender, Solidworks, Multisim
Operating Systems: Windows XP/7/8/Servers 2012, Linux, OSX
Devices: Servers/NAS, HP Router/Switches, Domain Controllers, microcontrollers, Raspberry Pi
Programming Language: C /C , MS Office VBA scripting, Python, HTML/CSS/XML, Javascript, Lua, Autoit, Powershell, Blueprint
Language English Native , Cantonese, Vietnamese
Experience
Information Technology Technician
Confidential
- Provide first and second level desk side support for 40 users in the NYC/NJ office including offsite branch support in a Windows 7 environment.
- Support mobile devices for users such as iPhones, Androids and iPads.
- Troubleshoot LAN, hardware and software issues such as Microsoft Office and Adobe.
- Coding automations for routine tasks such as generating reports and software deployments Powershell, Excel VBA, Autoit
- Repair, rebuild, and reimage computers
- Hardware and software maintenance
- Assist with computer and network routing/switching/WiFi device deployments
- Install and monitor anti-virus software
- Collaborate with external vendors
- Maintain monthly report logs for Anti-virus, APC batteries, equipment inventory, web domain risk, and data usage
- Support other equipment: Copiers, scanners, AV devices, VoIP
Confidential
- SPSS and statistics tutoring for college undergrads
- Grading homework and lab reports
- Participate in weekly group meetings, presentations, and laboratory workshops
- Communicate progress with students