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Information Technology Technician Resume Profile

4.00/5 (Submit Your Rating)

NY

Summery Seeking a full-time position. I have a BS degree in engineering and over 6 years of experience in the IT field. I am immediately available.

Technical Skills Software: Exchange, Vmware, GPO, Active Directory, MS Office, Matlab, Track-IT, Total Defense Management, Logmein, Unreal Engine 4, Blender, Solidworks, Multisim

Operating Systems: Windows XP/7/8/Servers 2012, Linux, OSX

Devices: Servers/NAS, HP Router/Switches, Domain Controllers, microcontrollers, Raspberry Pi

Programming Language: C /C , MS Office VBA scripting, Python, HTML/CSS/XML, Javascript, Lua, Autoit, Powershell, Blueprint

Language English Native , Cantonese, Vietnamese

Experience

Information Technology Technician

Confidential

  • Provide first and second level desk side support for 40 users in the NYC/NJ office including offsite branch support in a Windows 7 environment.
  • Support mobile devices for users such as iPhones, Androids and iPads.
  • Troubleshoot LAN, hardware and software issues such as Microsoft Office and Adobe.
  • Coding automations for routine tasks such as generating reports and software deployments Powershell, Excel VBA, Autoit
  • Repair, rebuild, and reimage computers
  • Hardware and software maintenance
  • Assist with computer and network routing/switching/WiFi device deployments
  • Install and monitor anti-virus software
  • Collaborate with external vendors
  • Maintain monthly report logs for Anti-virus, APC batteries, equipment inventory, web domain risk, and data usage
  • Support other equipment: Copiers, scanners, AV devices, VoIP

Confidential

  • SPSS and statistics tutoring for college undergrads
  • Grading homework and lab reports
  • Participate in weekly group meetings, presentations, and laboratory workshops
  • Communicate progress with students

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