SUMMARY:

16 years’ experience | Strong problem - solving and decision-making skills | Work with staffs of 100+ personnel | Work independently to plan, coordinate and organize projects | Supervise, mentor and develop administrative staff |Proven customer service skills with excellent analytical, planning and organizational skills

EXPERTISE AREA:

• Agile
• Application Training
• Budget & Forecast
• Business Plan Development
• Business Process Analysis
• Change Management
• Communication Plan Development
• Equity Planning
• Financial Planning
• Logistics Management
• Project Management
• Proposal Writing
• Requirements Gathering & Documentation
• SharePoint Administration

TECHNICAL SKILLS:

• Adobe Acrobat
• ITCM (Boxi)
• Primavera Project Management
• Agile
• JIRA
• Program Management
• Clarity
• Leadership Management Course
• Quality Assurance
• Cognos
• Life Coach
• Scanners & Printers
• EcoSys
• Microsoft Access, Excel, Visio
• SharePoint Administrator
• Equal Opportunity Advisor
• MS Project Suite
• SRS Remedy
• Finance & Accounting
• Power Point, Word, Publisher
• Windows XP
• IBM Lotus Notes
• Primavera

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Manage the overall Confidential
• Facilitate process improvement by identifying opportunities and prioritizing continuous improvement initiatives for CCB management processes.
• Collaborate with quality assurance (QA) administrator to review and update the overall QA program
• Collaborate with the project management office to ensure two-way communication pertaining to project and change requests.
• Assure the integrity and reliability of information systems; produce, analyze and distribute meaningful reports for the CCB and QA administrator pertaining to CCB processes and identify areas of improvement.
• Maintain effective communications with the IT department and all business units to assure that CCB processes and procedures meet current and future requirements; ensure adherence to CCB procedures and policies to create repeatable and predictable results.

Confidential

Project Analyst

Responsibilities:

• Worked closely with Program Manager to complete mortgage PMO deliverables, resulting in the successful completion of a $20M, 3-year compliance project.
• Maintained resource allocations using Primavera and other resource tracking tools in alignment with the fiscal budget
• Coordinated and facilitated program team meeting and planning sessions
• Provided analytical and project management support to a Project Manager multiple large complex projects
• Served as administrative point of contact to all areas impacted by projects including business owners, systems management and other stakeholders
• Analyzed, configured and managed SharePoint content as an administrator
• Adhered to PMI-based project management (TPM), and used established best practices in order to ensure delivery of project goals and objectives, milestones and deliverables, as well as assured compliance with all FRIT project management processes.

Confidential

Project Coordinator

Responsibilities:

• Worked closely with Program Manager to complete mortgage PMO deliverables, resulting in the successful completion of a $20M, 3-year compliance project.
• Produced multiple status reports which allowed Executive Leadership, Enterprise Executive Services tracking and Project Team Managers to make informed program decisions.
• Formed business cases for approval of additional funding requests and project phase gates.
• Updated project investments by tracking invoices, and project spending, overages and shortages, which enable careful mitigation of current and potential budget issues.
• Coordinated and conducted multiple team meetings with the work stream leaders, business SMEs and executive leaders to ensure everyone was well informed on the project status, risks and issues.

Confidential

Project Coordinator

Responsibilities:

• Reviewed requirements, created and maintained the budget for $30M Health Care program which allowed regulatory project to be delivered on time.
• Developed estimation methodologies and models for historical and projected program operations and for proposed program changes where no financial software or procedures were available.
• Prepared formal change control requests for the Resource Advisory Committee (RAC) submittals that were used to obtain approval for iterative release of funds.
• Gathered requirements for Enterprise SharePoint upgrade in order to meet deadline for transfer of accounts to new version.
• Extensive use of Clarity and Cognos to support financial analysis and reporting to include organizational budget and forecasting.
• Supported projects with Sarbanes Oxley (SOX) compliance for projects that touched external agencies.
• Provided technical support to coordinate project activities, such as Work Break-Down structure management.
• Developed and maintained 12 SharePoint sites, ensure quality user access tracking and uniformity between sites.

Confidential

Project Integrator

Responsibilities:

• Coordinated requirement reviews sessions and customer sign-off and approval of system requirements documentation.
• Maintained standard systems requirement documents including business process workflows, traceability matrices, and use-case documentation
• Managed and monitored the budget, design, and contractor performance for renovations of office space for 125+ personnel organization, resulting in receipt of certificate from government customer.
• Created budget reporting for the 5-year plan for Program Control Board in Primavera.
• Managed contracts and documents with external agencies and developed documentation system for final products.
• Conducted GAP analysis to understand the shortcomings of the current process and evaluated the benefits of the new system which helped catch similar issues on other projects.
• Coordinated between sponsors, management and developers on issues during monthly Agile iterations.
• Performed risk assessment by prioritizing, drafting, executing and documenting key risk areas.
• Prepared ICDs to ensure compatibility between system segments and components.
• Planned, coordinated, and tracked tasks, using JIRA, MS Project and Primavera, in support of software development, delivery and maintenance (Agile, Iterative and Waterfall methodologies)