SUMMARY:

• Accomplished, hands - on and innovative leader in operations, client service and project management. Strategic and results focused, with exceptional communications and project planning skills. A process expert, who thrives on building loyalty; develops achievable plans and delivers solutions that improve profitability and growth in dynamic economic conditions to capitalize on market opportunities. Outstanding manager excels in mentoring and coaching teams.
• Responsible and accountable at Confidential for the coordinated management of a $3,000,000 Product Management project portfolio directed toward strategic business and other organizational objectives covering all asset classes. Established Project Management Office for the Product Master Environment (PME). Worked closely with Production Support Team to deploy three major initiative releases into Fusion, ML’s product master implementing new vendor feeds, revamped UI features and functions, industry mandated OSI changes and several compliance related changes.
• Implemented at Confidential Restricted List Processing on behalf of Surveillance Control Room (SCR); Current list of securities were processed (added and deleted) every 15 minutes to adhere to the very stringent SLA and accessible via User Interface Search Facility and Web Services Requests to support Investment Banking activities; Worked closely with SCR to record requirements and obtained signoff throughout the SDLC on functional requirements, UAT and production deployment cycles.
• Led Confidential Templeton Audit Review which resulted in new Confidential product licensing revenue of $1.75 M and the consent of client management to move forward with the Project Foundation upgrade program realizing $300K in consulting services revenue.
• Realized Professional Services revenues repeatedly in 2004 through 2008 of $750 K, $1.25 M, $1.5 M, $800 K and $500 K respectively for engagements with Confidential a Financial Software Developer.

TECHNICAL SKILLS:

PC Software: MS Project; MS Access; MS Excel; MS PowerPoint MS Word MS Exchange and Outlook; MS SharePoint; Lotus Notes; Visio; Adobe Pro; MS OneNote; SnagIt; Skype

OS: Windows XP/2000/98/95; NT 4.0; MVS; UNIX; AIX; Solaris, Red Hat Linux

Programming Language and Enterprise Packages: COBOL; Assembler; SQL; PL/SQL; XML; Stored Procedures; UIX; MS SharePoint; Stylus Studio; XML Spy; Oxygen; Sunopsis, Altio, Java, Informatica ETL, Jira; IBM BPM and ODM, ClearQuest, Clarity, HP s Quality Center, Cognos, Maximo, Confluence, Others

RDBMS: DB2; Oracle; Sybase; SQL Server

RDBMS Tools: Quest TOAD; Embarcadero DBArtisan; Oracle SQL*Plus; Squirrel

PROFESSIONAL EXPERIENCE:

Confidential, New York City, NY

Senior Business Analyst

Responsibilities:

• Business Analyst working with the Confidential ( Confidential ) and Confidential ( Confidential ) partners to determine the business needs and requirements of the Deal Management Systems and who details those needs as technical requirements in a Business Requirements Document or a High Level Design artifact for analysis by the software engineering team.
• Implement within Confidential / Confidential the Enterprise Information Wall controls and procedures established by the Global Enterprise Information Wall Policy
• Establish additional information walls, which may be “permanent”, or “temporary” and/or related policies based on the nature and scope of Confidential / Confidential activities to manage potential conflicts of interest by restricting the flow of certain information, such as Material Non-Public Information (MNPI) or other Corporate Confidential Information.
• Working with the Global Control Room (GCR) on Private Side, Public Side and Above the Wall Employees and the Restricted List and Watch List of Securities in addressing business, regulator and compliance changes to the various systems regarding the aforementioned sensitive aspects.
• Develop Quality Assurance test scripts for each requirement; participate and conduct peer review of each test script; execute test script, document results and record QA outcome in HP’s Quality Center; Share and walk-through the QA test scripts with Global Control Room Users for them to execute in the UAT environment and provide approval and signoff for deploying change and requirement in a Production Release

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Business Analyst within new global testing organization and program (Enterprise Independent Testing) - assessing over 4,400 compliance tests currently in the bank's inventory in accordance with new regulatory EIT Policy and Standards.
• Execution of a thorough evaluation process towards Regulatory, Compliance, Risk, Surveillance, and Controls testing remediation, to ensure the data populations and samples are independently obtained and to certify that the proper sampling techniques are used and that sampling methodology and rationale are clearly documented.
• Advisory consultant to test designers and executors to ensure appropriate data filters are applied for specific business/product needs.
• Track, report, and monitor effectiveness of key controls and escalate risk related issues to Senior Management.
• Develop and apply data access routines to extract data from source systems and resolve issues associated with sourcing accurate data.

Confidential New York, NY

Project Manager / Business Analyst

Responsibilities:

• Working in dual capacity of Project Manager / Business Analyst in the Project Management Office (PMO) of the Chief Information Security Office (CISO) within the Enterprises’ Global Technology and Operations Division. Program entails addressing current information security risks, regulations and policies and recommending future target operating model, which includes redefining the roles and responsibilities of the Technical Information Security Officer (TISO), Information Technology Asset Owner (ITAO) and Business Information Security Officer (BISO).
• Created milestone plan and schedule; executed internal survey; compiled and analyzed survey results; created survey presentation and published results via internal website with continual updates; conducted focus group sessions interviewing TISOs, ITAOs and BISO; held workshops with key stakeholders to review and define current state and with emphasis on optimizing process and workflow for the target operating model (TOM).
• Prepared TOM conceptual proposal and business case for Senior Management inclusive of financials to implement proposed organizational changes and modifications to mitigate information security risks and to revamp key operating policies and regulatory practices. Structured and maintained SharePoint site repository for the various project artifacts.

Confidential Jersey City. NJ

Project Manager

Responsibilities:

• Leading the Technology Team in revamping the mainframe legacy Corporate Actions infrastructure that will better position the Business with a state-of-the-art platform providing for future growth and process complexity. Program will encompass a three-year implementation schedule and a $21M budget through the year 2017 predicated on the Corporate Action Event Lifecycle of Announcements, Instructions, Entitlements, Distributions, Reconciliation and Market Data. Core Team is established with a complement of 12 and is envisioned to expand to 30 Technical Resources.
• Created workstream breakdown based upon Corporate Action Event Lifecycle and produced infrastructure plan to address some of the key deliverables and project goals:
• Adopt ISO 20022 for inbound and outbound message definitions
• Introduce systematic approach to Corporate Actions’ workflow via Business Process Management (IBM’s BPM) software
• Mocked-up Equities Dividend Announcement Application Screen
• Executed proof of concept illustrating manager and associate process interaction and resolution
• Enhance End-User experience by improving the usability, ease of use and providing dashboard features and functionality to day-to-day operational activities from both manager and associate perspectives via the process of User Experience Design (UXD)
• Created SharePoint with directory hierarchy, calendar event updates and action item monitoring and tracking.

Confidential, Jersey City. NJ

Technical Project Manager/Scrum Master

Responsibilities:

• As Scrum Master I participated, ran and time boxed the following Scrum Ceremonies with the Feature Team and Product Owner: Daily Stand-ups, Product Backlog Review, Sprint Planning Meetings, Sprint Reviews with Stakeholders, Retrospectives, User Story Writing and Information Radiator; Sprint cycles were 10 business days; Capacitized team at Sprint Planning session and Held Planning Poker sessions during Product Backlog Review; Team tracked progress against a release plan on a burndown chart daily; Managed and resolved roadblocks and impediments to allow team progress. On occasion wore Product Owner hat; prioritized Product Backlog Items; created User Stories with Acceptance Criteria and Demonstrated to the Product Community a Shippable Product Increment (PSPI).
• Forward planned the release deployment windows and cycles across PME’s portfolio applications in a J2ee environment; Managed risks and resolved issues that affected the release scope and schedule and quality; Coordinated release work between several teams at different locations (India, Singapore, Canada, United Kingdom); Conducted release readiness reviews, milestone review and Business Go/No-Go reviews; Participated in CAB meetings to discuss release scope and/or roadblocks; Produced deployment plans for implementation of release to UAT and Production environments; Lead and coordinated the Go-Live activities including the execution of the deployment plans and checklists and turnover plans and run books for the Production Support Team.
• Managed all aspects of the implementation and delivery of software initiative and maintenance projects to Enterprise Units; Ensured the timely, high-quality and cost-effective delivery of the software projects from the inception of the business requirements gathering cycle through to the production ‘Go/Live’ cycles; Owned the overall accountability for the end-to-end delivery of these projects; Performed project review on a consistent basis to ensure project delivery is on time and on budget; Represent to the Enterprise Customers at business requirements reviews, quality assurance status sessions and other critical meetings, for the overall delivery aspects and quality of delivery using offshore resourcing model working closely with offshore firm TCS.
• Managed Fixed Income Migration major initiative for Capital Markets Division sun setting legacy fixed income platform Strategic Trading System (STS) migrating Market Data from Bloomberg ABS/CMOs/Corporates/Governments/Agencies/FRNs/ Money Markets/CDs/Private Placements/Preferreds instruments. Generated seeding file of gap securities from STS legacy application. Ran all vendor master files from Bloomberg, Reuters and VDF. Developed arbitration, conversion and business rules for all fixed income asset types. Developed loop back file to continually update legacy application STS before decommissioning it once fixed income instruments were in the new Fusion platform. Cost saving realized $5M.
• Managed numerous equities and fixed income Market Data vendor releases related to Bloomberg and VDF where new file layouts changed and data attributes were added. Also, managed Market Data for fixed income principal and interest corporate action announcements project for Capital Markets Fixed Income Trading Desk. Implemented regulatory changes Caveat Emptor on the PINK Sheets and European Union’s Financial Transaction Tax (FTT).
• Built credibility, established rapport, and maintained communication via weekly meetings and project status reports and risk reviews with stakeholders at multiple levels in a highly matrix environment, including those external to the organization. Collaborated with Watch-list Surveillance, Internal Audit, Compliance and Risk Management Areas throughout our project and system development life cycle to ensure we were operating in a controlled mode and proactive approach to delivering the project in a quality and timely manner minimizing risk at every juncture.
• Initiative project budgets managed: Fixed Income Migration $3M; U.S. Listed Options Migration $2.5M; Migration of Mutual Funds $2M and numerous smaller initiative and maintenance programs ranging from $1.5M to $500K
• Presented periodic Dashboard reports on the current project portfolio, future deliverables, activities and project risks and issues and oversaw project financials tracking and reporting. All reporting and project related artifacts and materials were maintained on PMO’s SharePoint site.