Business Analyst/ Onshore QA Lead Resume

SUMMARY:

Business Analyst with 6 years and 6 months of IT experience at Accenture having a rich experince in P&C Insurance
Experience in working on large projects and interacting with large number of departments and stakeholders
Experienced in conducting requirement analysis, use case design, test plans and expert in requirement gathering and documenting the requirements in business requirement documents (BRD), Functional requirement documents (FRD), System requirement specification (SRS)
Possess Expert knowledge in Commercial Auto, Property, General Liability, Garage and Workers Compensation Lines of Business
Worked in different Insurance Departments like Underwriting, Policy Management and Risk Analysis System
More than 5 years of Experience in Insurity Policy Decisions. Deep Understanding of Insurity Policy Decision System including User Interface, Rating, Issuance, Forms and Interfacing Systems
Rich Experience in working in multi - vendor enviroment
More than 2 years of Experience of working as an Onshore Lead which involves managing monthly releases with in a team of 15 people at Offshore.
Ability to work in a complex, cross-functional issues and deadline-oriented environment.
Ensuring Customer delight by owning the operational issues encountered during Post Production Deployment and providing apt solutions.
Expert in working with the end user for User Acceptance Testing and Functional Testing.
Good ownership and leadership skills. Rich Experience in grooming and managing the offshore resources

TECHNICAL SKILLS:

Commercial Insurance
HP ALM
QTP
SQL
Hexawise
MS Office
Agile and Waterfall Methodoligies

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/ Onshore QA Lead

Responsibilities:

Coordinates and leads activities with management and business owners to gather requirements and to recommend business process change of Zurich’s insurance policy issuance system
Responsible for providing the Business Requirement Document (BRD) to the development team and act as a Point of Contact for all their queries
Participate in design walk-throughs to ensure that business onjectives are adequately met
Conduct and Manage the Functional walk-throughs for the QA team for all the Lines of Business
Ensure Development project/Enhancements are delivered properly to meet the business requirements
Communicate with end user and internal teams to deliver business cases, user guides, release notes and training content
Provide 3rd tier production support of Zurich’s Insurance policy system by working with business owners to resolve issues and recommend workaround solutions
Responsible for carrying out impact assessment and highlight any requirement gaps in plan, analysis phases.
Single Point of Contact for all functional queries raised by the Offshore Testing Team
Conduct reviews of testing documents to ensure that the test scenarios/conditions are in line with the functional requirements

Confidential

Onshore QA Lead

Responsibilities:

Work closely with the Onshore Test Manager to prepare of the overall test approach, test strategy, and test closure documents. Identify and document the High level testing scenarios for test execution.
Prepare the requirement traceability matrix based on the Functional Requirements
Enhance regression test-suite to cover new Enhancements
Conducting root cause analysis to identify underlying issues and avoidable defects for subsequent releases.
Ownership of tracking the Status of all the defects raised in a Release
Appointed as Onshore point of contact from the client team to closely work with other vendor which has developed the application. Coordinate with them on daily basis to monitor the status of outstanding defects
Train the UAT team to perform the testing
Responsible for preparing the status metrics in HP ALM
Responsible for sharing the status of the ongoing release with the client leads on daily/weekly basis
Manage the complete testing phase and escalate issues where appropriate.

Confidential

Functional Tester

Responsibilities:

Understand the Application Functionality and design test matrix and test cases
Design and Execute Regression Test Cases
Plan and run adhoc test cases to be run in each monthly release
Log defects in HP ALM and priortize them
Deliver timely project statuse to senior management.

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