Senior Business Analyst Resume Jessup, MD - Hire IT People

SUMMARY

Business Analyst with over 15 years of experience in project management and proven System Development Lifecycle success.
Lead Joint Application Development (JAD) sessions and conduct interviews to elicit business, functional and technical project requirements
Serve as liaison between users and technical developers
Conduct detailed analysis, create data process diagrams, and create use cases
Prepare implementation, maintenance, and end - user documentation
Create test plans and perform user acceptance testing (UAT)
Facilitate implementation of new applications through virtual and on-site training sessions
Prepare executive summaries and presentations
Coordinate with the Project Management Office, providing requirements gathering, tracking, and reporting

PROFESSIONAL EXPERIENCE

Confidential, Jessup, MD

Senior Business Analyst

Project Manager for the on-time, on-budget, multi-departmental, new SharePoint based workflow application
Delivered on-site and remote training to 4 office locations and over 100 users for new workflow application
Integrally involved in the implementation of the John Galt Forecasting system, including requirements gathering, testing, and training
Created Business Requirements Documents (BRD) of different scale; technical and functional
Conducted daily team meetings with remote team members and contractors
Oversaw the work of contract developers for the iSeries system
Filled the role of team leader while a new IT Director was being named; created weekly executive summary for CIO and attended executive staff meetings during this interim
Promoted from Business Analyst, November 2014

Confidential, Annapolis, MD

Programmer/ Analyst II

Project Lead and developer for the Anne Arundel County Permit and Licensing websites
Project Manager for a new document management system that merged all inspector comments into one letter for each permit application
Created ad-hoc reports in SQL for users
Oversaw the assignments and work of contractual developers
Served as an on-call mainframe administrator
Managed the transition from VSAM programs to DB2 for over 200 programs
Promoted from Programmer/Analyst I, November 2006

Confidential, Baltimore, MD

IT Consultant

Development contractor at Confidential Price
Developed documentation for usability testing and system training for client consolidated statements
Trained customer service representatives in validation procedures for the new client statements
Developed, tested and maintained various mainframe programs related to accounting practices for Confidential Price

Confidential, Menlo Park, CA

Field Cartographer

Using GPS, mapped the entire state of Florida with 99.9% accuracy
Provided daily updating and maintenance of mapping database
Beta tester for the original Bosch in-car navigation system
Opened a local office in Confidential, as a base for 6 field cartographers, while mapping Confidential
Developed and maintained relationships with state and local governments to access and share map data