SUMMARY:

• Over 7 years of rich experience in Business Analysis with focus on Banking, Financial Services and Secondary Mortgage Industry.
• Worked on software development methodologies like Water Fall model, Agile model, Iterative model and Rational Unified Process (RUP)
• Thorough understanding of the BASEL II framework, SOX and, Dodd Frank regulations.
• Conducted JAD sessions, reviews and knowledge transfer sessions.
• Thorough knowledge of Software Development Life Cycle and related methodologies.
• Experienced in gathering and analyzing business needs and application requirements.
• Strong technical background with proven communication and presentation skills.
• Involvement in various stages of Software Development Life Cycle (SDLC) with methodologies like Agile & RUP.
• Solid skills in Rational Rose, Requisite Pro, DOORS Clear Case, Clear Quest, UML and BPMN.
• Experienced in analyzing business needs and requirements for proposed new business products and processes.
• Experienced in developing and maintaining information & documentation related to developing and modifying business processes and systems.
• Used MS Project to develop project plan, task prioritization, assignment and, progress tracking.
• Experienced in using MS Office Suite ( Word, MS Excel, PowerPoint, Visio)
• Experienced in researching processes and compose/write business requirements. Identifying and resolve procedural and process problems with applicable business areas.
• Participated in requirements analysis reviews and working sessions to understand the requirements and system design.
• Expert in gathering user requirements/expectations from stakeholders and preparing Business Requirement Document (BRD).
• Prepared process models (Use Case, Activity and Sequence Diagrams).
• Expert in identifying information needs and initiating process changes.
• Extensive experience in writing functional requirement specifications (FRS), systems requirements specifications (SRS) and requirements traceability matrices (RTM).

TECHNICAL SKILLS:

Methodologies: Rational Unified Process (RUP), SDLC, Unified Modeling Language
(UML), Agile, Waterfall
Operating System: Windows 9x/2000/XP/Vista/NT.
Documentation Tools: MS -Word, Excel, Power Point, Outlook, SharePoint
Business Modeling Tools: MS Visio, MS Project, Requisite Pro, DOORS, Rational Rose, BPMN
Database / ETL Tools: MySQL, MS Access
Testing Tools: HP QC
Defect Tracking Tools: Rational Clear quest, Clear case, QC
Reporting Tools: Crystal reports, Business Objects
BABOK: Working knowledge of BABOK.

EDUCATION:

Bachelors of Arts in Administration (Communication)

PROFESSIONAL EXPERIENCE:

Confidential,Richmond, VA April 2011- Current
Business/ System Analyst

Confidential, is a Fortune 500 company specializing in credit cards, banking, home and auto loans and saving products. Developed data warehouse to mitigate Bank one of the top five major risks, i.e. Bank consumer lending portfolio risk and Credit Risk; The application provided an ability to perform analytics across Bank portfolio. This project is a part of ongoing efforts to bring the Capital One Financial under Basel II compliances.

Responsibilities:

• Involved in the full capacity in the multiphase project.
• Worked in digitalization of FAS forms, LGD data element capture and financial modeling required for data capture.
• Involved in the Foreclosure and Direct Expenses forecasting of real estates (RE) and other than real estates (OREO).
• Enabled the user to track the loan record in the commercial work stream to its complete life cycle.
• Interacted with business customer at a large extent to gather requirements in periodic meetings.
• Developed critical documents including Business/System Requirements Document, Project Scope Document, Test Strategy Document and Release Strategy Document, NPA data Maintenance Strategy Document, Deployment Strategy Document as well as Capacity Planning, Performance Matrix and Test ID maintenance Strategy documents.
• Developed Use cases and complex Business case scenario.
• Designed UIs as per customer\' requirements and created UI diagrams.
• Interacted and worked with Process Engineering team to create process flow diagrams.
• Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.
• Delivered requirements for integrating transaction, previous day and current day information reporting for various funds
• Designed and implemented basic SQL queries for testing and report/data validation
• Highly contributed to the enterprise metadata efforts by completing the data mapping repository (DMR) information.
• Ensured the compliance of the extracts to the Data Quality Center initiatives.
• Performed data mapping for data movement from source database to target database
• Coordinated between databases, ETL, GUI design and testing team.
• Developed Requirement Traceability Matrix to view the coverage of Business Requirements till Test cases. This Traceability was also used for project close activities.
• Developed User Acceptance Testing plan, created UAT Test Cases and carried out UAT successfully.
• Assisted User to use the application by creating User Guide, giving user training and developing Help Desk Scripts and FAQ files.
• Providing user support as required and worked on the change controls as required.

Environment: MS Word (2003), MS Excel (2003), MS PowerPoint (2003), SQL Developer (1.1.3), Oracle10g, TOAD, HP Quality Center 10.00, Business Objects, Crystal Reports 9.0.

Confidential,Dallas, TX Dec 2010 Mar 2011
Business Analyst
Project: Online Banking Application
OBA application was being enhanced. This application allowed bank customers to check balances make transfers and view recent transactions. I worked on the Online Bill payment module which allows making online payments to anyone in USA.

Responsibilities:

• Performed the requirement analysis and documented the requirements.
• Interacted with SME\'s and business heads to finalize the Business Requirements for the application.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about Business users\' sentiments.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Analyzed system requirements, developed detailed Test plan, Test cases, Test scripts for testing the functionality, GUI and security testing.
• Produced the visual models for the application using Rational Rose to create use cases and activity diagrams.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and ensured that critical requirements were not missed.
• Responsible for identifying and tracking project issues/ risks and recommended solutions by providing business subject matter expertise.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Facilitated the weekly meetings with the review teams to continuously improve the QA process for the application development.
• Assisted the testing team in developing test cases and tracking defects in HPQC
• Conducted business performance testing.
• Created User guides to assist users with the navigation of the new process.

Environment: UML, RUP, Windows 2000, Oracle 9i, Rational Rose, RequisitePro, ClearCase, ClearQuest, MS Project, MS Word, MS Excel, Java, Web Logic, DB2.

Confidential, Bloomington, IL June 2009 Nov 2010
Business Analyst Auto and Fire Insurance

State Farm Insurance, a fortune 500 company, is a group of financial services and insurance companies. Their main business is Automobile Insurance. I worked with a team to analyze and evaluate business processes to better service the needs of the clients. We worked as a team to evolve the customer self-service experience. My main task was to fine-tune the business processes involved to ensure there is complete transparency and super fast service for the customers.

Responsibilities:

• Provided analysis and testing leadership on project and support activities ensuring business objectives and needs are met
• Worked collaboratively with ITS developers and business representatives to find creative options and alternatives to meet business objectives providing maximum benefit to customers and business partners
• Facilitated streamlining of existing business processes and development of new business processes
• Used PCO business analyst process as a framework to guide business analyst activities based on project characteristics and business focus
• Collaborated with project team members: ITS and business project managers, business leads, ITS developers, other business analysts and testers to assure business analysis deliverables contain the appropriate quality/content to achieve business objectives
• Maintained balance of insurance industry and general business process, product and system knowledge across multiple business areas
• Worked collaboratively with ITS project manager to clarify and manage project scope, risks, stakeholders and communications
• Planed and estimated business analyst activities for project planning and facilitates requirements management process during project
• Oversaw and managed other Business Analysts and their work to ensure all deliverables were met in a timely fashion
• Interfaced with the client and claims department to understand the business processes involved
• Utilized analysis techniques to facilitate a balance of business value, cost, risk and innovation when developing business requirements
• Worked collaboratively with ITS development team to develop solution options, corresponding requirements and testing activities that support development process
• Effectively used general business productivity applications and other business analysis and testing tools to ensure efficiency and quality of daily work

Environment: MS Project, SharePoint, Excel, Access, Primavera, LotusNotes, MS-Visio, .net, Dreamweaver, iRise, Rational Requisite Pro, Rational Robot, Oracle Developer.

Confidential, Carrollton, TX Oct 2007 May 2009
Business Analyst

Xterprise Inc. is a RFID based software company with its Clarity High-Definition Enterprise application framework that brings measurable business value to organizations in industries like Banking, Consumer Goods, Energy and Chemical, Automotive & Industrial and Retail. The project was IT Asset Management with Bank of America, Material life cycle with Boeing and Store Inventory Management for American Apparel.

Responsibilities:

• Prepared extensive Questionnaire for gathering requirements.
• Initiated meetings with the stakeholders and users.
• Prepared the Document outlining the Scope of the project based on the answers in the Questionnaire.
• Prepared the Functional Specification and Mapping Documents and Use Case Specification for various Use Cases.
• Developed Business Design Documents (BDD) and got signoff from the business users.
• Created UI designs and functional prototypes for web and stand alone applications.
• Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.
• Converted the business requirements into functional and non-Functional requirements.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created process Workflows, Functional Specifications.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Identified Use Cases from the requirements. Created Use Case Diagrams, Activity Diagrams/State Chart Diagrams, and Sequence Diagrams, based on UML Methodology using Microsoft Visio.
• Conducted Status Meetings with the Technical Team.
• Conducted the weekly Review Meetings with Business Users and Technical Team.
• Prepared Document outlining Business Scenarios for Testing.
• Played supporting role in QA Testing and UAT Testing.
• Provided Functional knowledge to offshore resources.
• Prepared User Manuals to help Business Users use the Services and Workflow.

Environment: MS Visio, MS Office outlook, MS SQL server, Test Director, Requisite Pro, UML, RUP, Windows XP/2000/2003, MS Project.