SUMMARY:

• 6+ years of experience in the MAXIMO Implementation, UPGRADE, and configuration of MAXIMO (versions 6.2, 7.X, 7.5 )
• Installed and configured BEA Weblogic in Standalone or Clustered Environments.
• Experienced in Unix and Windows server management for WebSphere and WebLogic portal servicing
• MAXIMO Configurations - Application Designer, Database Configurations,
• Help Desk, Telemarketing, Escalation Team, Research, Customer Service, Maximo Developer, Team lead, Software Migrations and Enhancements
• IBM Maximo Integration Framework and Architecture
• IBM WebSphere
• Microsoft .Net
• Microsoft BizTalk Server
• Mobile Computing
• Java/J2EE application development experience
• Strong Object Oriented Design and coding skills in Java
• Familiarity in JavaScript, XML Schemas, HTML, AJAX, web-services, etc.
• Experience in database driven application development (B2, Oracle and SQL Server), SQL and schema design
• Strong in technical skills on different versions of Maximo (v5x, v6x and v7x)
• Experienced in troubleshooting configuration issues and Workoreder, Purchasing, Inventory, Asset, Service Request, Incident, Problem and Change Management Process knowledge.
• Experienced in BIRT/ Actuate reporting tool.
• Functional knowledge of preventive maintenance, purchase, inventory, workoder, service desk, Job plan, Asset all Maximo modules.

TECHNICAL SKILLS:

Primary Skills: ISDM, CLOUDMAXIMO 6.x, IBM MAXIMO 7.x, SCCD 7.5, TSAM7.2, EAM 75, & ITM6.3, TPM, TSRM

Database Related: ORACLE 10g/9i/, MS SQL 2005 Server, DB2 8.2/9.1

Environment: Windows Server 2003, Linux, MS-DOS, AIX

IBM Discovery tools: TADDM, TLCM, Maximo Discovery, TAD4D, SKWBT

Integration Tools: MIF (Maximo Integration Framework) MEA (Maximo Enterprise Adapter), ITIC (IBM Tivoli Integration Composer)

Maximo Mobile: Syclo (Mobile Inventory Management, Mobile Work Management)

Reporting Tools: Actuate e. Report Design Professional and BRIT (Business Intelligence Reporting Tools)

Development Tools: Eclipse 3.X, RAD, TOAD for Oracle and TOAD for DB2, HP Quality Center, Clear Case and VSS

Internet Technologies: Microsoft.Net 2.0, J2EE, XML, JDBC, JSP

Application servers: Web Sphere 6.x 7.x 8.x and Web logic 7

Programming Languages: Java, Java Script, DHTML, HTML, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, SC

IBM SCCD DEVELOPER/BUSINESS ANALYST

Responsibilities:

• Desing, build, modify Automation Scripts
• Create offerings
• Workflow configuration for Contracts, PO, PR, and RFQ applications
• Migration using Migration Collections and Migration Manager
• GL account customization for Storerooms, PR, and PO application
• Create and assign security groups
• Fix defects
• Create and update Master Roles and Restrictions document
• Set conditional expression on fields for specified security groups
• Set escalations
• Gather requirements from business
• Prepare both business and technical documets
• Tests custom and enhanced applications
• Research and resolve issues
• Interface and consults with product owners
• Start Center customization and migration
• System cleanup
• UI design and customization using xml and application designer
• Creating domains
• Custoization (object and attribute level)

Environment: Windows Server 2008 R

Technologies: IBM SmartCloud Control Desk 7.5 (MAXIMO7.5,TAMIT7.5, TSRM 7.5, CCMDB7.5), Web Sphere Application Server 7.0, SQL Server 2008

IBM MAXIMO DEVELOPER/ADMNISTRATOR/BUSINESS ANALYST

Responsibilities:

• Develop and customize different applications using OOT Maximo
• Deploy Java customization classes via Putty
• Work with offshore developer team
• Populating data using Maximo view
• Creating tables for test automation script and Java customization
• Assigning security groups
• Migration from Dev environment to CQ
• Integration Maximo with existing system
• Using agile methodology
• Managing system down time with offshore team
• User stories analysis
• Creating technical stories

Environment: red hat LINUX

Technologies: IBM SmartCloud Control Desk 7.5, Tivoli Service Automation Manager 7.5, IBM SmartCloud Orchestration 2.4 (SCO 2.4) Web Sphere Application Server 8.0, DB2UDB,OpenStak

IBM MAXIMO DEVELOPER/ADMNISTRATOR/BUSINESS ANALYST

Responsibilities:

• Design, build, and develop automation scripts
• Work side-by-side with Manual Testers and Software Developers to ensure test case/script coverage is complete
• Execute test scripts and collect results for reporting purposes
• Write up defects with applicable supporting evidence of defect
• Actively participate in team discussions
• Test web applications and mobile device applications thoroughly
• Participate in design workshops
• Tests custom and enhanced applications
• Research and resolve issues
• Interface and consults with product owners
• Possess and applly a basic understanding of client's business(es)
• Operate within an Innovation Development Team through Agile/SCRUM methodology working with Product, Program, Operations, and Technology managers to resolve Maximo issues
• Perform installation and upgrades, migration of customer legacy data into Maximo, and the design, development and documentation of interface with Maximo
• Integration of Maximo to common ERP and other systems.
• Data migration, data loading and reporting.
• Maximo customizations using Java
• Functional, technical, administration, support and testing in MAXIMO 7.1; and 7.5
• Developed MAXIMO Workflow for email notification and approval process for Purchasing
• Configuration of workflow within the MAXIMO/Tivoli Service Management system
• Upgrade MAXIMO V6.2.5 to V7.5.3
• Configuring the upgraded MAXIMO release 7.5 to fit the client need
• Converting actuate report to birt report
• Verify and validate existing user functionality, modifying reports, configure screens and database to display correct data values as needed
• Configuring and administering Websphere MAXIMO server V8.5 and compiling and deploying MAXIMO ear files in the application server MAXIMO
• Apply all current software patches as needed
• Created custom Java application to approve Purchasing records in MAXIMO using the MAXIMO Business Objects (MBOs) and the MAXIMO Enterprise Adapter (MEA)
• Loading data file asset through MEA
• Responsible for addressing all defects discovered during Unit, Integration and Regression test cycles. Analyze and evaluate system changes to determine feasibility, alternative solutions and back-out procedures.
• Business reporting, analytics, and business information systems; creating ad-hoc reports; write and analyze complex SQL scripts and queries.
• Oracle 9i/10g/11g and SQL database principles including development of complex queries and scripts.
• Migrate environments through Tivoli Migration Manager
• Configuration / integration with LDAP
• Database development and data integration projects
• Training for MAXIMO end users via Gotomeeting, Teamviewer, Webex, and Boardmeetng.

IBM MAXIMO DEVELOPER/ADMNISTRATOR

Responsibilities:

• Perform system and integration testing to ensure all modules function and work properly.
• Assist with user acceptance testing correcting all issues as they noted.
• Updated General Ledger Chart of Account structure with new Aviation chart of account values
• Detail system design documents to represent the technical architecture of the user requirements, such as user test cases, unit and system test
• System support documents, source code, configuration settings, special instructions, log files update, maintenance support procedures, database dictionary updates, queries, and stored procedures.
• Developing Workflow processes, Managing Workflow modifications and user requests, Work Views, Communication Templates, and general MAXIMO Systems Application tasks, roles and responsibilities
• Configuring and administering BEA WebLogic MAXIMO server and compiling and deploying MAXIMO ear files in the application server MAXIMO release 7.1 of TSRM Implementation
• Support, troubleshoot and resolve software/hardware conflicts/problems on various EAM platforms9Windows, UNIX, Linux) and configuration and installation of related peripherals.
• Responsible for installing, configuring and maintaining MAXIMO and external applications on enterprise servers and workstations (VM machines).
• Upgrade the 6.2.3 to 7.1 Convert all historical records into the new chart of account values.
• Lead or perform data conversion and migration
• Screen Modifications to ensure existing user functionality in 7.1 system and that screen requirements are maintained in the upgraded version. Verify all modules screens and database values to ensure the data is displaying properly
• Manage multiple technical environments and support the development and testing processes
• Works as planner assisting technical staff in planning and documenting implementation of major applications and hardware
• Developer with a focus on database development and data integration projects
• Installation and configurations of MAXIMO, Oracle, WebSphere, and reporting tools on structured MAXIMO cluster environment. Utilizing WebSphere as an application server to monitor MAXIMO system performance, troubleshooting, compiling, configuring and deploying MAXIMO ear files
• Technical Support: Analyzed and resolved a significant back-log of MAXIMO application and data issues using front and back-end techniques.
• Back-end Data Updates: Developed PL/SQL scripts to update data through the back-end to correct System issues as well as to load mass data into MAXIMO, e.g. Equipment/Assets and Locations data.
• Management Information Reporting: Developed various departmental reports using Oracle SQL Developer. Trouble shot and resolved issues with MAXIMO reports developed in Actuate 7.
• Data Mapping and Migration: Participated in the MAXIMO 5.2 to MAXIMO 7.1 upgrade / migration by conducting Database as well as Application screen mapping and Migration.
• Legacy data Migration: Migrated data from 7 legacy systems into V6.2.3 importing, scrubbing, combining and transforming large data tables into final data sets suitable for loading into the client data using tools like MDL, SQL Developer, TOAD and SQL scripts.
• System Configuration: Configured / customized application screens in MAXIMO 7.1.
• System Performance Testing: Worked with Quality Assurance and Network Support groups to conduct Application Performance as well as Latency testing for MAXIMO 5 and 7 leveraging “Load Runner” automated testing software.
• New Implementation: Provided advice on planning and configuring a brand new implementation of MAXIMO 6

IBM MAXIMO ANALYST DEVELOPER

Responsibilities:

• Moving from SAP to MAXIMO. Assessed procedures, policies and regulatory requirements in regards to current operations. Recommended changes to processes and modifications to MAXIMO to accommodate maintenance reorganization and facilitate culture change.
• Setup MDL records for loading data into MBOs like Asset, Locations etc by configuring, integrating and managing MAXIMO MEA Integrations with SAP.
• Performed data migration and conversion from SAP into MAXIMO.
• Performed MAXIMO database configurations to accommodate SAP functionality within MAXIMO. Monitored the daily production loads.

IT SUPPORT

Responsibilities:

• Supervised Help Desk staff
• Evaluated, prioritized and delegated end-user requests
• Followed up with end-users to ensure timely problem resolution.
• Active Directory and Exchange account administration.
• Utilized Remote Desktop / PC Anywhere to remotely resolve client issues.
• Provided desk-side end user support.
• Performed installations, upgrades, maintenance and troubleshooting for hardware and software for the video and audio surveillance
• Troubleshoot and repair network connectivity, network access problems to various departments
• Performed installations and configuration of Windows Server NT/ 2000/2003/2008
• Responsible for monitoring network systems.
• Maintain password security, data integrity and file system security
• Created, tested, and managed desktop image standards.
• Remotely deployed desktop images and applications using Symantec Ghost Console.
• Responsible for daily backups using Veritas Backup Exec.
• Procured, received, documented and tracked inventory of all computer equipment.
• Supervised computer roll-outs to all the units.
• Responsible for all print server / printer management and troubleshooting.
• Symantec Antivirus management and monitoring.
• Provided software training on an individual and small group basis within a classroom setting.
• Documented system changes, software installation procedures and software configurations.
• Primary support for Macintosh users.
• Assisted in the relocation and establishment of organizational wide network infrastructure