PROFESSIONAL SUMMARY

• He has more than 6 years of experience as a business analyst which include 2 recent assignments as Scrum Master. He has good command on understanding business needs defining business or functional user requirements with thorough familiarity in all phases of SDLC. He has exceptional experience leading agile development teams, working on user stories, defect tracked, roadblocks and impediments, helping team to get self - organizing and leading scrum of scrum along with leading teams to successful and on-time delivery and release of products. He is scrum master certified, with exclusive training and experience with expert in writing user stories and very handful using CA Agile (Rally tool). He had been working as a liaison between business and development teams. He has vast experience in system wide test planning and wrote application specific test plans and documented test scripts and conducted UAT along with business users and coordinated UAT as UAT Lead. He also has extensive experience in use of MS office suite and HP Quality center. He is local to MN and is immediately available for Interview.
• An accomplished professional with more than 6 years of strong business analysis experience of working across a wide range of platforms and in fast-paced, deadline-driven environments
• Strong analytical and problem resolution skills, with diverse experience of working with Retails, Finance & Banking and airlines industry.
• Distinct experience and expertise in Mobil and commercial Banking with exclusive experience of working with loan origination and processing systems in Home mortgage domain, and Brokerage domain
• In Retail experienced in E-com both web-based and Mobile Apps based systems (iOS & Android), vendor management, inventory management system and QR code management systems, middleware, SAP ERP along with web-services integration.
• Proficient and discrete in capturing business requirements, user needs, and system requirements (functional and non-functional system requirements), reviewing work flow and process mapping, conducting high level feasibility studies to improve business processes
• Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business as well as financial goals
• Extensive experience in implementing Software Development Life Cycle (SDLC),Capability maturity model (CMMi) principles and methodologies such as Agile, Rational Unified Process (RUP), and Waterfall Method in development
• Expert in writing BA artifacts like use cases, user stories, business requirement document (BRD), Functional specification document (FSD)
• Extensive experience and knowledge of UML, BPMN and various types of modeling, Sequence Diagrams, Flow Diagrams and Activity Diagrams using tools such as Microsoft Visio and Rational Rose
• Expert in organizing Joint Application Developments (JAD) sessions, walkthrough, interviews, and workshops sessions with end-user/clients/stake holders Experience in analyzing, reviewing, forecast, and trend complex data, Review the analysis and interpretation of others work
• Experience in working with data related requirements and conducting data validation and data verification via writing SQL Queries from databases e.g. SQL server/Oracle etc.
• Exceptional experience in driving requirements to multiple teams of developers (onsite, multi-location and offshore), answering their question as product/requirement owner and helping in developing right solution and unit testing as well as integration testing
• Experience in writing test cases, test plans, test data execution, regression testing, conducting manual testing and automated testing

TECHNICAL SKILLS:

Tools: MS Office Suite (Word, Excel, Visio, PowerPoint, Project, Outlook, Access), IBM Rational Rose, IBM Rational Requisite Pro, IBM Rational ClearQuest, IBM Rational Clearcase, HP Quality Center, HP WinRunner, HP LoadRunner, Informatics Power Centre, Adobe PageMaker,Rally, Adobe Photoshop, JIRA, Microsoft Team foundation server

Technical Knowledge/Systems: Epic Systems, Windows XP/7, Sun Microsystems JRE 1.4.2, Apple JRE 1.4.2 Java Script, Java, JSP, JSON, J2EE, XML, HTML, DHTML, TOAD 7.6, SQL, Unix, Linux, CORBA Services (IONA Orbix), JMS (TIBCO EMS), Oracle 10g, Sybase, PHP, .NET, ASP.NET, SAP ERP

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/ Scrum Master/ PM

Responsibilities:

• As scrum master working with multiple cross functional development teams, organizing scrum events and meetings, maintaining and observing burn down charts and velocity, removing impediments etc.
• As Business analyst gather and document the requirements from various stakeholders and work with development and testing teams.
• Acted as a subject matter expert/PM on the policies and processes in place in order to assist with troubleshooting, identification and implementation of solutions.
• Worked closely with business users to prioritize and scope out the Product Backlog Items (PBI) based on priority and bandwidth, did continuous backlog grooming and developed and tested acceptance criteria
• Conducted SPRINT sessions with 2 -week iterations
• Empower the agile teams to take responsibility and engage the team to better communicate among the team and to the PO, and worked on continuous improvement of sprints with the team
• Lead Daily Stand-ups and worked to remove team impediments Worked on managing the roadblocks and facilitate the team, coach and guided the team using agile standard practices
• Lead Scrum of Scrum meetings to discuss standard practices, Scrum Improvement strategies along with that cross functional dependencies and roadblocks with other cross functional team scrum masters
• Production and Operational Maintenance support.
• Utilized test scripts for thorough testing of the applications and to improve the quality of the delivered product and preformed post implementation tests of these applications.
• Analyzed work environments, created business requirements documents, and internal procedure guidelines.
• Responsible for the completeness of the user acceptance test cases(UAT)
• Documented business processes, user & system requirements and use cases, identified functional & data requirements and coordinated with the offshore team support.
• Provide application support during production deployments and implementation.

Confidential

Business System Analyst/ Scrum Master

Responsibilities:

• Led BA for several major and minor releases of proprietary software applications.
• Used variety of techniques for effective retrospective to improve out sprints.
• Served as servant leader to development team and delivered the product on time
• Developed excellent relationships with peers and business partners
• Conducted unit testing and integration testing with development teams and logged defects in defect tracking system.
• Helped resolve impediments, Address the impediments and risks and ensured smooth development and delivery
• Assessed and ensured everyone is doing their part and owing up responsibilities towards the release/project goals.
• Helped product owner focus on his role
• Created an environment conducive to team self-organization
• Captured empirical data to adjust forecasts.
• Prepared burn down charts, reported status and kept a close eye on on-time product delivery
• Facilitated the development team and tackle the roadblock and other issues and helped them in smooth development.
• Performed financial and statistical analysis.
• App Level Testing Lead to work with QA teams to build test cases and test plans, run test scripts and log defect in HP-Quality center.
• Worked with all stakeholders to create a shared understanding of what a system is supposed to do, worked with BAs and SAs to groom user stories and document Process Flow Diagrams, Use Case Diagrams, and Interaction Diagrams using Microsoft Visio.
• Answered developers and quality analyst’s questions and clarifications about requirements on behalf of analysis team.
• Participated in test strategy meeting and partnered in writing testing plans
• Conducted unit testing and monitored development defects and logged into defect tracking system
• Coordinated user acceptance testing on behalf of technology team with business users
• Create and manage test data. Provided application support for escalated trouble tickets.

Confidential

Business Analyst

Responsibilities:

• Reviewed Business processes with stakeholders using BPMN methodology and Conducted Joint Application Development (JAD) sessions and documented the requirements into BRD, reviewed BRD with business and got it signed off.
• Responsible for gathering and documenting business requirements and functional specifications in support of financial services brokerage operations.
• Monitoring and Resolving issues for equities held within the brokerage
• Partnered with Database team in creating Source To Target Documents using XML did data mapping
• Direct physical and logical access to information, systems and technologies subjected to the regulations/compliance with U.S. Brokerage and banking Laws.
• Worked with technical team for integration testing, worked with business user for developing and executing UAT
• Responsible and accountable for scope of testing efforts, including reviewing and validating test scripts, preparing User Acceptance Test (UAT) plans and approaches for small to medium size work efforts, and tracking defects and issues to resolution.

Confidential

Business Analyst

Responsibilities:

• Business and functional requirements analysis and understanding the business process flows for the Capitation process.
• Design the flow of the Capitation system, the batch jobs and the UI to modify the Contract details, based on which the Capitation would be paid to Medical Groups.
• Validate test environment and data set-up.
• Execute and validate test cases
• Worked with Development team for solution development, helped QAs in testing the solution
• Lead UAT and coordinated the activities with business users.
• Partnered with QA to build test cases and test plans
• Partnered closely with technology and Content Operations to ensure successful implementation of test plans
• Worked with end users to development acceptance criteria and test plans

Confidential

Business System Analyst Brokerage

Responsibilities:

• Documented the gathered business requirements and functional specifications in support of financial services brokerage operations.
• Participated and conducted requirements prioritization meetings with stakeholders.
• Develop, document, and maintain test cases and scripts.
• Responsible for working directly with our third party software providers.
• Perform Gap Analysis for implementation project.
• Wrote user stories for new features and enhancements.
• Issue identification, categorization, typing, component assignments and then coordinating JAD sessions to get issues business prioritize issues based on business value and need.
• Created end-user training materials
• Provided go-live support and post-live support

Confidential

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Responsibilities included oversight of design, configuration, development, implementation, and test of all enhancements and updates to the legacy mainframe platform supporting Flight operations.
• Work with the Data warehouse Architect team for better ETL performance and reports and increase report functionalities.
• Conducted extensive requirement analysis. Worked with Informatica developer to extract and transform data from various DB2 database to the data warehouse.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.

Confidential

Business Analyst

Responsibilities:

• Documented requirements and participated in BRD creation
• Prepared weekly project status reports for PM, and communicated to stakeholders.
• Coordinated JAD sessions scheduling, Stakeholders identification, preparing meeting minutes, and supporting Lead BA and PM of the project in day to day tasks.
• Created ‘As-Is’ Business process flows to help the project team understand the current system End to end flow and help the business team narrow down on the business requirements.
• Based on the process flows performed GAP analysis to understand limitations of the changes and areas of improvement.
• Worked as UAT coordinator and conducted UAT with the business users, logged defects and helped dev and retested test script with business users.