SUMMARY:

• Demonstrate deep knowledge of Information Security policies, Role Based Access Control, and ITIL Framework.
• Train entry - level personnel on wide-range of company specific security administration procedures.
• Process and track problem incidents with multiple ticketing systems with 90% first-call resolution
• Administer Exchange Management Console to maintain database of user’s membership to mailboxes and distribution groups while updating PowerShell scripts to maintain updated policies with the correct format.
• Knowledge of security goals, risk assessment, business continuity, cryptography and attacks on systems
• Strong analytical skills, attention to detail, and a passion for adapting to ever-changing technologies
• Comprehensive knowledge of networking concepts, troubleshooting networks, and methods of securing networks

TECHNICAL SKILLS:

• Windows Server applications (AD, EMC, DNS, DHCP)
• Desktop Maintenance Experience
• SharePoint/Livelink Administration
• Mainframe and LAN security tools (ID Archive, Hyena, Quest Reporter, RACF/Top Secret/ACF2)
• Ticketing Request Systems (BMC, ServiceNow, CA)
• Linux/AIX/UNIX
• IDM Products (RSA, Oracle, Courion, CA, and eDirectory)

PROFESSIONAL EXPERIENCE:

IT Business Analyst

Confidential, St. Louis, Missouri

Responsibilities:

• Researched and gathered user access reports for audit compliance; adhering to PCI, ISO, NIST, HIPAA, SOX, and SOC1
• Implemented new policies via bi-weekly Change Advisory Board meetings after review to comply with ITIL standards
• Conducted risk assessments for RACF and Active Directory environments to implement improved policies
• Assisted in clean-up projects for AD and RACF to include orphan accounts, generic accounts, and excessive access
• Coordinated with multiple teams to resolve access issues while complying with company Standard Operating Procedures
• Created department PowerShell scripts to accommodate for the lack of a SIEM/AD Reporting tool increasing efficiency
• Updated security documentation with improved procedures keeping record of procedures for compliance of audits

IT Security Analyst

Confidential, Madison, Wisconsin

Responsibilities:

• Created and assigned 150+ security access requests daily to adhere to SLA requirements for business continuity
• Answered and routed security questions to appropriate team ensuring timely resolutions for company SLAs
• Completed 50+ daily security access requests for end users ensuring a secure environment with least-privilege access
• Updated security documentation with improved procedures keeping record of practices for compliance of audits
• Audited users’ security access to verify compliance with procedures and adhere to least privilege access

IT Security Analyst

Confidential, Milwaukee, Wisconsin

Responsibilities:

• Created job specific access to create roles within Courion aligning with company-specific position codes
• Analyzed multiple users’ system access to determine least-privilege access for role definitions
• Worked on a time-sensitive project to rollout role-based access for 3200+ defined job codes with 5-person team

IAM Operations Analyst

Confidential, Milwaukee, Wisconsin

Responsibilities:

• Provisioned Active Directory accounts for 80+ health-care clients. Ensure proper RBAC standards to comply with HIPAA and requirements requested from clients’ IT management team. Modified roles with needed security groups.
• Adjusted client’s Role Based Access Control policies ensuring least privilege access for health-care professionals
• Collaborated with engineers in maintaining a virtualized Citrix-based environment, including XenApp client app

Associate Operations Analyst

Confidential, Appleton, Wisconsin

Responsibilities:

• Analyzed job specific access to create roles within Oracle Identity Manager aligning with the RBAC model
• Monitored 8000+ enterprise users’ system access through Access and Identity Management collaboration tools
• Implemented File and permission management protocols through Group Policy Objects securing the environment
• Oversaw expedited rollout of company tax software to 4400 corporate/field users w/ little management oversight
• Completed access reviews on transferred employees ensuring least-privilege access, including annual audits
• Streamlined termination and hiring process of employees reducing provisioning process by 33%
• Utilized Quest Reporter in an extended Active Directory cleanup and reorganization, reducing AD structure and improving server performance; setup monthly email reports to access approvers increasing awareness
• Part of team implementation of Sharepoint to replace Livelink in corporate file hosting network
• Provisioned mass amounts of new Microsoft 365 accounts for new company roll-out creating cloud availability

Information Security Intern

Confidential, Appleton, Wisconsin

Responsibilities:

• Employed Mainframe security tools to secure access to required company datasets and files
• Monitored 8000+ enterprise users’ system access through Access and Identity Management collaboration tools
• Completed access reviews on transferred employees ensuring least-privilege access, including annual audits
• Oversaw termination and hiring process of employees ensuring an efficient provisioning process

Cryptologic Language Analyst

Confidential

Responsibilities:

• Held a Top Secret Clearance with Special Background Investigation - Currently inactive
• Managed the accountability, operations, and training of a team of 10 subordinates on a 24/7 operations floor
• Presented very technical and time-critical data to an audience of varying backgrounds, to include base leadership
• Transcribed 90 intel files; exploiting 110 political/economic intel items to reveal target’s techniques and procedures