SUMMARY:

• Extensive Experience in Information Technology with Business Analysis, Technical Writing, Computer system Validation(CSV), verification and project coordination Environments .
• Extensive knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall, RUP and having through understanding of various phases like Requirements, Analysis, Design, Development and Testing
• Extensive experience working with MS office suite including Word, Excel, Visio, Power point, Project, outlook, publisher and Access
• Expertize include Creating Business Requirements Documents (BRD), Functional/Technical requirement document (FRD/TRD), Change requests, Use Cases, RFP’s, Business Systems Design and Requirements Traceability Matrix (RTM)
• Experience in effective project management techniques and creating project plan, project budget, tracking project milestones and resource allocation for senior management reporting
• Designing business models using UML diagrams - Sequence Diagrams, Activity Diagrams, Process flow Diagrams and Data Flow Diagram using MS Visio and Rational Rose
• Extensive experience writing SQL and Access queries for data extraction and reporting purposes
• Possess profound knowledge of FDA regulations, 21 CFR part 11,, Clinical Research, CAPA, SOX and cGXP’s (GLP/GCP/GMP) includes User Acceptance Testing (UAT), GUI Interface testing, Functionality Testing, System testing including Integration, Performance, Stress, Load and Regression Testing of Web and Client/Server based applications
• Possess good knowledge Medicare, Medicaid and regulatory standards such as HIPAA, X12, HL7
• Strong Technical writing skills for Validation Deliverables such as Quality Assurance Plan (QAP), Validation Strategy Document, Requirement Specifications, Design Specifications, Standard Operating Procedures (SOP), Traceability Matrix (RTM), Qualification Protocols (IQ, OQ, PQ) and Validation Summary Report.
• Extensive experience documenting User manuals, Training materials, FAQ’s, service level agreements (SLA's) and Standard operating procedures (SOP)
• Experience in designing test plans, defining test cases, developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects

TECHNICAL SKILLS:

Regulations: HIPAA, X12 (EDI), FDA guideline, 21 CFR Part11, cGXP, SOXOS: HP-UNIX, Windows 95/98/NT/XP

Software: RPM, Rational Suite, MS office suite, CaliberRM, HP Quality Center, HP ALM, Optimal Trace, Frame Maker Photo Shop, Koufax document capture, HP Tele form, Adobe Illustrator, SnagIt, Rob help

Applications: Microsoft FrontPage XP, Microsoft IIS, HTML, XML, UML, SQL, Adobe suite

Testing Tools: HP Quality Center, HP ALM, Quick Test Professional, Load Runner, Test Director

Databases: Microsoft Access and MS SQL Server, Relational database, Teradata database

Content Management: Documentum, eRoom, SharePoint, FileNet, Clear Case

PROFESSIONAL EXPERIENCE:

Confidential, Lincoln, OK

Business System Analyst

Responsibilities:

• Used File Viewer for automatic eligibility verification, electronic claims submission and electronic remittance advices for accessing, discovering, and integrating data from business system.
• During the projects initiations worked with the finance, SME and users to understand the requirements, documented the design and functional specification and reviewing the existing system design
• Co-ordinated with programming team and assisting them during the phase for SRS preparation. Assigned tickets and attach the incorrect screenshots of the system to better understand the defect
• Worked with the HIPAA 5010 transactions, tested the functionality to ensure the test and calculations involved were implemented correctly throughout the life cycle of the contract.
• Established a Business Analysis methodology around the MS Visio
• Gathered the requirements from external broker dealers, tested the test RA - paper and electronic which were received through MMIS
• Created and organized original user and system requirements into use cases in UML diagrams and system user interface diagrams
• Wrote the test plan and executes various level of unit, integration testing, user acceptance and operation acceptance testing using test cases to prove that Integrity system conform to specifications of the business and quality requirements.
• Assisted the testing team (QTP) in automating the application to ensure wider testing coverage of the requirements
• All the RA Products, systems were given production support, enhancements implemented, tested, provided work-around solutions to users if and when required, tested the data fix contracts

Business Analyst

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan
• Assisting the management team to decide upon the vendor selection for the new proposed Point of Sale system
• Overview study of MARR, Hansen, Chameleon, Millennium, ISPR, ECCO, CEAR, Server 3D, SAP systems used in different city’s departments - Fire, Police, Library, Park and Recreations, Animal Care Services, Health, Development services, Downtown operations, Housing and Neighborhood, Code compliance
• Responsible for coordinating Joint Application Development (JAD) sessions with business users, technical team, DBAs, testing team to analyze and validate the requirements, application lifecycle, gather and define the key performance indicators, document and present the requirements specifications
• Reviewed RFP, evaluated vendor software solution and suggested changes
• Defined high-level actors, artifacts and use cases reflecting system scope
• Wrote Vision and Requirements Management plan documents using Rational Requisite Pro

Business Analyst

Responsibilities:

• Interviewed client employees and application owners from different business lines to gather information, understand the user’s needs, define requirements, and develop specifications.
• Gather requirements for automating Fact Sheets, Shareholder Reports and Web Site by analyzing data points for Performance, Risk, Portfolio Holdings and other information required from various data sources including Trading Systems like Charles River and Market Data / Reference Data sources like Bloomberg, Reuters and Thomson Financial consolidated into Eagle PACE and the General Ledger system
• Conducted Join Application Development (JAD) and Rapid Application Development (RAD) meetings with the domain and technology specialist to collect and define user requirements.
• Creating technical specification requirement and writing specification document, flow chart diagram and data mapping
• Assisted in the development of quality assurance activities including Quality Assurance Plan, Product Acceptance Plan, Test Plan, and Test Cases.
• Coordinated work plans between the project manager and clients using Microsoft Project.
• Created activity diagrams, use case diagrams and sequence diagrams using MS Visio to view the system from different perspectives.
• Worked with subject matter experts’ financial analysts and investment analysts to design Financial Products such Fixed Income Securities (CDs, Treasury Bills, and Corporate Bonds.etc), Equity Securities, Derivatives and Alternative investments.
• Conducted detailed study of existing database and worked out a detailed migration plan for transforming disintegrated database from multiple platforms in to single integrated data source.
• Extracted data from different sources like flat file Excel data sheet, access database and SQL & Oracle relational databases and processed data to upload in to the target database.
• Using Excel to create Macros and record Macros using VBA.
• Created data model that visually represents the nature of data, business rules governing the data, and how it will be organized in the database.
• Involved in validation of created data model to make sure that all data objects provided by the functional team are completely and accurately represented.
• Interfaced with the developers to provide all kinds of support and resources needed to resolve domain and technical issues.
• Conducted functional walkthroughs and User Acceptance testing sessions and assisted the development of User Manuals for customers.
• Actively collaborated with the Business users in the UAT phase to reconcile the reports from the old system with that of the new system by building appropriate test cases and test scenarios
• Trained Internal Users and their partner & management employees in the new web Based online applications.

Business Analyst

Responsibilities:

• Gathered and documented requirements for the Master Data Management perspective with the help of various Tools including but not limited to Use Cases, Process Flow Diagrams, Business Rules for Source-To-Target Mapping
• Performed Data Profiling of current state of data in the Data Warehouse by doing Data Analysis using advanced SQL Queries and Microsoft Excel, finding Gaps in Data and formulating solutions for the same
• Involved in revamping portions of the Fixed Income trading platform.
• Responsible for Documentation on Fixed Income & Credit Derivatives to understand the business workflow.
• Gathered requirements for sourcing and delivering the data and Interface requirements between various Partner Systems for Payments Processing for Corporate Banking purposes which involved detailed understanding of Payments and Processing Standards like IBANs, ACH etc.
• Coordinated and hosted meetings with multiple cross-functional groups involving Users and Product Managers from distinct Business Groups to understand business requirements, formulate a solution and discuss timelines
• Conducted internal Technology meetings with Data Modelers, Architects and Developers to formulate a design including Data Models and the ETL Process to source the data and to distribute data to downstream partners through XML interface
• Served as a Subject-Matter-Expert for the Master Data Management’s project to provide Cash Management Services for scoping and analyzing future requirements
• Collaborated with the QA Team to help build test scenarios and test cases and also do some ad-hoc manual testing using SQL
• Responsible for getting Agreements and Approvals for Requirements and Implementations from Technology System Partners and Business Owners
• Work directly with Portfolio Managers and Product Managers to understand the current process for reporting and marketing, create current and Future Process Flow Diagrams, perform Gap Analysis and present the same to Management using Microsoft PowerPoint