SUMMARY:

• Over 7 years of experience in IT as a Business Analyst performing requirement gathering with exposure to diverse business domains like Banking and Finance.
• Experienced in interacting directly with key business users and geographically dispersed stakeholders.
• Proficient in creating excellent documentation on business and functional requirements.
• Experience in maintaining relations between the customer and implementation team.
• Well accustomed with Systems Development Life Cycle (SDLC) - Waterfall and Agile Methodologies.
• Demonstrates strong relationship building skills with stakeholders that aid in analysis and convergence of requirements for a project.
• Expertise in Collecting and maintaining business and system requirements for the TO-BE system and created GAP Analysis reports from AS-IS system documents and To-Be system documents.
• Highly skilled in writing Business Requirements Documents (BRD) and Functional Requirements Documents (FRD).
• Experienced in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions.
• Well versed in drafting communications and status updates on projects & assist the business client with enhancements and improvements.
• Excellent interpersonal, presentation and troubleshooting skills.
• Strong business acumen, strategic thinking in a multicultural environment and presentation skills adept at creating, editing, and coordinating extensive communication networks.
• Actively involved in the Training of the end users.
• Knowledge on several areas of Business Analysis, including requirements gathering, data warehouse architecture design, development, quality planning & assurance, data analysis and implementation.

TECHNICAL SKILLS:

Project Management Tools: MS Project, Rational Requisite Pro, Rational ClearQuest, JIRA, DOORS

Modeling Tools: MS Visio, UML 2.0, Rational Rose, Balsamiq.

Documentation & Analysis Tools: MS Word, MS Excel, MS Outlook, MS Power Point.

Languages: SQL, PL/SQL, C, C++, Java, HTML, C#, .NET, XML

Operating System : Windows 7/8/10, UNIX, Linux

Quality Tools: HP Quality Center, HP ALM

PROFESSIONAL EXPERIENCE:

Confidential, Tallahassee, FL

Business Analyst

Responsibilities:

• Managed requirements in an Enterprise Risk Management group on the business side focused on Financial Risk with Credit/Market Risk.
• Consulted and collaborated with business users, Requirements Elicitation using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, business and workflow analysis.
• Collaborated with stakeholders to produce wireframes and visual mockups.
• Gathered business requirements with business users to ensure applicability and feasibility and alignment with business case, ensuring best practices and guidelines across the firm are incorporated.
• Distinguish user requests from the underlying true needs via discussions using BRD, Use Cases and mock-ups.
• Extensively involved to conduct research on project-related topics, based on publicly available information including technology vendor assessment, tool capabilities, lending process, Compliance & Regulatory policies, Credit Risk Models and financial impacts.
• Extensively converted Business requirement into functional requirement.
• Coordinated with Technical team to develop Use cases and UML diagrams.
• Played integral role in Project Planning, testing and implementation of system reengineering process for Capital City application.
• Managed and Organized schedules, deadlines, Task Review meetings, Project Status, Defect tracking using JIRA.

Environment: MS Visio, MS Office Suite (Word, Excel, Power Point) SharePoint, JIRA, SQL.

Business Analyst

Responsibilities:

• Strong leadership role in conducting JAD sessions and developed the Business Requirements Document (BRD) and Functional Requirement Document (FRD).
• Created Project Definition Document liaising with the project manager.
• Created a checklist for Requirements Traceability matrix to trace all requirements from BRD.
• Managed Requirements through Rational Requisite Pro.
• Prepared Use case models based on Business Requirements documentation gathered through interactions with users.
• Worked on Joint Requirement Planning sessions with the Subject matter experts.
• Interacted with stakeholders and prepared estimates for analysis, development and testing and presented them to upper management.
• Generated Test Plans and Test strategies and used HP Quality Center to report and track bugs for manual testing.
• Executed and evaluated test cases, test procedures based on detailed functional and non-functional requirements.
• Developed visual mockups and wireframes.
• Trained end-users on User Acceptance Testing (UAT) and facilitated meetings for performance of UAT.
• Interacted with developers and QA team and provide updates to Project Manager on weekly status.

Environment: MS Visio, MS SQL, MS Office Suite (Word, Excel, Power Point, Access), SharePoint, JIRA, HP ALM.

Business Systems Analyst

Responsibilities:

• Strong leadership role in conducting JAD sessions and developed the Business Requirements Document (BRD) in Requisite Pro.
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Documented the current process, suggested future state process improvement, identified bottlenecks and modeled current and future state processes.
• Used the Agile Methodology as part of the various phases of the SDLC.
• Worked with Assets backed Securities - Mortgage Backed Securities.
• Created User-Interface mock-ups of LOS screens in MS Visio.
• Interacted with business and performed feasibility analysis with development team to prepare the Functional Specification Document (FSD).
• Interacted with underwriting team to document the changes.
• Generated Activity and Use Case diagrams for developer understandability of the system.
• Detailed design deliverables management and resolution of issues throughout the design process.
• Worked on SQL query to retrieve data from SQL Server databases.
• Creation of positive and negative test cases to thoroughly test workflow and security for the Loan Processing System (fulfillment) and its interoperability with the Loan Origination System, requiring working knowledge of system architecture.
• Worked on SCRUM methodology as part of the various phases of SDLC.
• Used Quick Test Pro for automated testing reporting and tracking defects and bugs.
• Assisted Project Manager in Project Management update and controlling to ensure on time delivery using MS Project.
• Involved in application wireframing with concerned stakeholders.
• Used Microsoft Office Project for scheduling (GANTT, PERT charts) and resource allocation and also tracked the critical path to ensure timely delivery and execution.

Environment: Windows 7, Rational ClearQuest, MS Visio, MS Project Plan, MS Office Suite, HP Quality Center.

Business Analyst

Responsibilities:

• Reviewed existing business application and processes, current source system, collected end user requirements and suggested the improvised business process model
• Assisted the Project Manager in creating project timelines, identifying milestones and resource planning.
• Performed GAP analysis of the “AS IS” and “TO BE” billing systems and generated Process flow charts, Use Cases, Activity Diagrams and relevant artifacts using MS Visio.
• Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Conducted business rules validations within the following Facets modules: Providers, Claims and Membership.
• Developed Test Plans, Test Scenarios and Test Cases for the UAT testing.
• Worked extensively with the QA and Development teams to manage defects and inconsistencies in the applications using Quality Center.
• Participated in requirement walkthroughs and creation of test plan with the QA team.
• Worked in Unix Environment and performed back end testing by executing SQL Queries.
• Maintained Traceability for business requirements, functional requirements and test cases to ensure that the client’s expectations were met.
• Created Data Flow Diagrams (DFD) and Entity Relationship (ER) diagrams for domain modeling.

Environment: MS Project, MS Office suite, SQL, Quality Center, Unix, MS Visio.

Jr. Quality Analyst

Responsibilities:

• Conducted workflow process analysis to derive requirements for existing system enhancements and business re-engineering efforts.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Interacted with the business to verify the mappings and prepared the Functional Specification document.
• Performed function gap analysis by defining the basic functional requirements of the system to support the users work more efficiently.
• Interacted with developers and performed feasibility analysis of the system and used SCRUM methodology for software development.
• Defined Test Strategy and established Test Plan.
• Created Requirements Traceability Matrix & provided inputs and guidance to testing teams and defect tracking.
• Trained end-users as part of User Acceptance Testing (UAT) for the LOS System.

Environment: MS Visio, UML, Windows XP, HP Quality Center, MS Office, MS Outlook