SUMMARY:

• Former Business, Accounting, Finance, and Reporting individual turned Information Technology and Business Process professional with proven ability to analyze and solve complex problems seeks a challenging hands - on position as a Technical/Functional Lead Business Analyst.
• Skilled IT professional with over 25 years of business process improvement, business analysis, testing, and project management experience including:
• Broad experience with Retail, POS (including check and credit card payment methods), Manufacturing, Finance, Government, Fund Accounting, EDI, Bank transaction exchange.
• Strong attention to detail and ability to work multiple projects simultaneously.
• Ability to communicate ideas in both technical and user-friendly language.
• Excellent oral and written communication skills.
• Vendor RFP/RFQ creation, solicitation and selection process.
• Experience working with off shore and outsourcing development teams.
• Manual and automated testing experience including documenting business scenarios, test planning, test scripts, test management, issue identification and resolution, and testing progress reporting.
• Preparing, planning, documenting, and conducting requirements elicitation sessions using various techniques:
• Existing document analysis
• Interface Analysis
• Observations - Passive/Active
• Prototyping - Proof of Concept; As Is/To Be
• Requirements Workshops - Discussion and consensus sessions
• Excellent with Business process requirements design and documentation, functional requirements design and documentation (including business rules, use cases, wireframes, and user stories), business process modeling, and traceability matrix (using Microsoft Visio, Word, PowerPoint, and Excel).
• Excellent with data mapping, data cleansing, interfaces, data warehouse, and data conversion process and documentation.
• Identification, analysis, and documentation of dependencies, risks, and system impacts.
• End-user documentation and training.
• Change Request/Defect creation, tracking, resolution, and reporting using various software applications, (JIRA, Lighthouse, and HP Quality Center/ALM).
• Cut-over/Production Implementation Planning, Support, Scheduling, and Documentation.
• Multiple financial system implementations including Oracle and SAP ERP implementation in manufacturing and retail environments.
• Experience within various functional areas including General Ledger, Payroll, Accounts Payable, Accounts Receivable, Treasury/Cash Management, Fixed Assets, Procurement, Inventory Management, Master Data, Distribution Center Operations, Store Support and Operations, Point of Sale (POS), Vendor Compliance, Research and Development, Replenishment/Allocation, HR Benefits, Internal/External Audit, Sales and Use Tax, Workers Compensation, Legal, and Risk Management.
• Experience with Reverse Engineering, Waterfall, Agile (Scrum, Backlog, User Stories, Epics, Testing Acceptance).

PROFESSIONAL EXPERIENCE:

Confidential, Delaware, OH

Lead Business Analyst

Responsibilities:

• Define, document, and present as is business, systemic, and reporting processes for all master data elements as part of data warehouse implementation plan.
• Work with third party development team to define, design, and document data modeling and data mapping requirements for star and snowflake schema databases.
• Using Jira Agile, create projects, user stories, product backlog, sprints, and epics for various data warehouse and e-commerce projects. Participate in daily scrum meetings as product owner/BA.

Confidential, Pataskala, OH

E-commerce QA Project Manager

Responsibilities:

• Manage all Tata Consulting Services testing leads, both on and off shore, for e-commerce project to implement Oracle ATG/OMS to Ascena brands including Maurice’s, Lane Bryant, and Catherine’s.
• Create and manage detailed QA project plan milestones, deliverables, and resource allocation.
• Represent QA in daily stand up meetings and provide weekly leadership status reports
• Track Lead for QA effort including SIT, E2E, Performance, Compatibility, Data Migration, UAT, and Disaster Recovery.
• Utilized assigned resources to create and update information in ALM in order to provide traceability matrix for requirements, test cases, defects, and defect resolution.

Confidential, New Albany, OH

Lead Business Analyst, QA Lead

Responsibilities:

• Gather requirements for POS application CRP with two different vendors. Create user stories by role and load to ALM.
• Organize, participate in and manage CRP sessions with vendors and business SMEs.
• Aid with functionality weighting for vendor selection.
• Perform legacy remediation testing for Oracle R12 ERP implementation.

Confidential, Columbus, OH

Lead Business Analyst, Project Manager, Quality Assurance Lead, Training Lead

Responsibilities:

• Worked on a project that entailed the implementation of customized real estate and property tax billing and fund management application for all of Franklin County, OH using Agile methodology (user stories, product backlog).
• Managed module delivery phases as they are delivered by third party vendor.
• Conducted and managed all aspects of delivery using Agile/Scrum design and build methods.
• Led F.C.A., PM, BA and Quality Assurance teams.
• Identified, presented and implemented business process improvement opportunities.
• Managed and participated in Quality Assurance testing, issue tracking and issue resolution.
• Managed and participated in providing all training materials to system users.
• Reported and assumed accountability to stake holders of project.

Confidential, Columbus, OH

Lead Business Analyst

Responsibilities:

• Finished business and functional requirements. Worked closely with development team from integration point to complete design and configuration documents for EDI/X12 structural validations, application integration, required user functionality and reporting.
• Used ALM to create testing scenarios, cases, steps and expected results for FIT 1 and FIT 2 testing cycles.
• Managed testing and reported testing results to PMO.

Confidential, Columbus, OH

Lead Business Analyst

Responsibilities:

• Used both waterfall and Agile modalities to document requirements - BPD, BRD. FRD, User Stories.
• Worked on the SAP 6.0 ECC implementation team, Phase I (financials) and Phase II (retail/inventory management).
• Worked on vertex sales and use tax/sales tax returns implementation team.
• Performed POS tax exempt business and systemic process overhaul for general office tax department and over 1,500 stores.
• Designed and documented data flow process monitoring from 1,500 store closures to BI and on to data warehouse for reporting availability.
• Performed automatic, daily, 6AM, store results reporting to executives via mobile device for all stores.
• Distribution Center Warehouse Management System replacement with Manhattan WMS.
• Big Lots POS Customer Rewards Program.
• Big Lots POS Customer Service/Support Database.
• Worked on Oracle PeopleSoft HRMS implementation team.
• Worked with CS STARS upgrade worker compensation, risk management and general liability software.
• Worked on EBT/refrigeration pricing application.
• Worked with conversion and data mapping Canadian retail to US retail data warehouse.
• POS transactions to all financial systems (including DW and BI).
• Report design and functional documentation using SAP BI, DW and MS MicroStrategy to meet business reporting needs.

Confidential, Columbus, OH

Senior Business Analyst

Responsibilities:

• Centralization and consolidation of all financial systems for Worthington Steel and its subsidiaries to the corporate office in Columbus, OH.
• Reported design and functional documentation for several WI business sectors.
• Worked on Oracle 11i financials implementation team. Nominated for an award for our efforts around number of modules implemented at one time, under budget and on time.
• Employee travel expense submission automation and load to financial system.
• Third party data load of accounts payable invoicing with load to financial system.
• Designed, developed, trained and supported various customer and credit analyst databases to track customer payments, credit requests, etc.
• Designed and documented an application that was used for several years to manage travel and entertainment expense reimbursement for over 300 employees.
• Served as Implementation Lead Business Analyst for Oracle treasury/cash management, fixed assets and accounts payable implementation.
• Served as second point of contact (first POC was help desk) for all Oracle financial systems support issues (GL, FA, AR, AP and CM).

Confidential, Chattanooga, TN

Financial Systems Consultant

Responsibilities:

• Implementation projects for Peachtree and Great Plains accounting packages for several customers
• Requirements Lead for initial e-commerce implementation for Amway Corporation
• Performed Y2K analysis, requirements and development for various clients.

Confidential, Detroit, MI

Director of Administration and Finance

Responsibilities:

• Assumed responsibility for the day to day operation of a 140 bed transitional housing, homeless shelter and chemical dependency agency for adult males located in the inner city of Detroit.
• Managed a staff of 35 including social workers, counselors, desk clerks, maintenance, housekeeping, dietary, office and accounting and recreational activity employees.
• Assumed responsibility for meeting all compliance guidelines at federal, state, city and county levels.
• Assumed responsibility for all financial and budget reporting to Executive Director and Board of Directors.
• Implemented a financial system to replace manual financial operations for GL, AP, AR and payroll.
• Fund accounting.
• Wrote a HUD proposal for transitional housing program resulting in a $1.2M award.