SUMMARY:

• 8years experience as Business Analyst in directing cross - functional teams of technical experts to analyze systems & processes and implement infrastructure improvements. General experience includes Business Process Analysis, Business Modeling, Business Intelligence, User Acceptance Testing (UAT) and Implementation.
• Extensive experience in JAD and JRD.
• Strong experience in SDLC, AGILE & RUP Business Modeling process.
• Expertise in understanding the business needs, defining a creative and useful software solution to the management, implementing and training the application to the user community.
• Good Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing.
• Expertise in understanding HIPAA 835, 834, 820, 270, 271, 276, 277, and 278, EDI, Privacy, Security, and Medicaid.
• Worked on implementing HIPAA 4010 and HIPAA 5010 transaction set rules.
• Expertise in Requirement Analysis, requirement modeling using Unified Modeling Language (UML) and Object Oriented Analysis.
• Hands on experience in Project Management while assisting Senior Project Manager.
• Experience in writing test plans, reviewing test cases and mentoring QA teams.
• In-depth knowledge of conducting User Acceptance Test (UAT), data quality checks using SQL, gap analysis and Requirement Traceability.
• Experience in working on DB front end like DB Visualizer and SQL Server Studio including installation through remote site, setting up logins to different databases and different schem e s .
• Experience in Functionality Testing, User Acceptance Testing, Database Testing, Regression testing and Risk Based Testing
• Extensive experience in verification, validation (cross-functional testing) and SDLC Process
• Excellent working experience with SQL Server.
• Ability to manage multiple projects concurrently.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/XP/NT, Linux.

Servers: Windows Server, SQL Server

Databases: SQL Server 2000, MS Access and Oracle

Application development Tools: Visual Basic, MS Vizio .

Business Intelligence: Business Objects, Crystal Reports, Cognos

Testing Tools: Test Director, Quality CenterMethodologies: RUP, RAD, UML, AGILE .

Business Modeling Tools: MS Office, MS Viz io, MS Access.

PROFESSIONAL EXPERIENCE:

Business Systems Analyst

Confidential

Responsibilities:

• Conducted detailed and comprehensive business analysis by working with the client IT staff, supervisors, and end-users, in order to identify requirements and improvement. Captured business needs of food products to optimize credit risk systems and reporting.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Facilitated JRP Sessions and One on One sessions with SME, stakeholders to obtain their perspectives, resolve any issues and come to an agreement quickly.
• Responsible for the administration of business data, daily operations and further development of the central POS database management and reporting system.
• Worked on Re-engineering the old software system of Confidential ’s & replacing it by D.I.N.E system which is accurate and efficient.
• Defined and documented custom reports based on the business requirements, modified existing reports based on the GAP analysis between new requirements and existing reports.
• Performed enhancements, conducted technical meetings, derived time and cost estimates, provided business with updates on timeline of the project on the weekly basis.
• Prepared Business Process models, defined present state flows that cover “AS-IS” then defined the future state that covers “TO-BE” diagram based on the requirements. Defined GAPs between AS-IS and To-BE models.
• Worked on requirement scoping and requirements definition, writing specifications, analyzing high priority requirements for implementation. Worked closely with IT technical staff to ensure requirements were fully understood and prioritized.
• Develop and issue operational routines and controls for all units to ensure compliance with the Financial manual, Accounting principles and Administration Rules & Guidelines as they relate to Confidential ’s Food Standard.
• Responsible for the successful delivery of all IT projects for the organization including reservation engine upgrades, web application development and POS systems
• Social Media marketing for restaurants and company partners
• Implemented and managed graphic content and design updates for promotion to we b site.
• Organized daily promotional marketing events .
• Developed strong working relationships with marketing partners in all channels leading to improved multichannel campaigns for optimal client experience, resulting in incremental success over previous years .
• Edited, uploaded and published web content, as well as updated a wide variety of website features .
• Served as sole SharePoint SME and gathered user requirements, then developed and supported solutions on the SharePoint platform to meet business needs.
• Worked with SharePoint user base to understand business needs and build solutions to address them
• Built and maintain sites, forms, lists and workflows to improve business processes
• Performed User Acceptance Testing (UAT) and maintenance for the SharePoint 2007 environment
• Provided classroom and end-user training as necessary
• Provided permission and usage reports to document important metrics
• Drafted migration/relaunch plan for the SharePoint 2010 environment including governance, infrastructure, taxonomy, requirements, timeline and test plans so overall Sharepoint content management achieved by extolling the virtues of the product and explaining the proftability . Organised the content, Helped with Meta data navigation and finally shared the content types.

Environment: Windows 2000/XP, .net, SharePoint 2007/2010, SOA, Data Analysis, Data Warehousing, ETL, Reporting, COBOL, XML, RUP, UML, MS Office 2003, MS Visio, MS Project, Rational Requisite Pro, Rally, Oracle.

Confidential, VA

Business Analyst

Responsibilities:

• Participated in user meetings, gathered Business requirements & specifications for the Data-warehouse design.
• Established a business Analysis methodology around the SDLC, helped to develop use cases, project plans and manage scope.
• Involved in the meeting with Business Process Owners, SME (Subject Matter Experts) and store users for Requirement gathering in Definition Stage.
• Worked on HIPAA 40 10 and 50 10 / ICD 9, version for all EDI transactions.
• Manage Scope and change throughout the SDLC process of the product.
• Worked p roficient ly in Data Modeling , Data Flow Analysis, Transaction Flow Analysis, Alternative Path analysis and Data Securit y.
• Identify and remove obstacles that will keep the team from achieving their goals
• Support the product owner in maintaining the product backlog and scheduling next release
• Ensured effective implementation of agile process
• Participated in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings .
• Participated in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.
• Assisted in closing gaps and TARs for associated Stories in each individual Sprint .
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application
• Working within a growing knowledge of HIPAA 837, 835, 834, 820, 270, 271, 276, 277, and 278, EDI, Privacy, Security, and Medicaid.
• Responsible for writing Functional Requirement Specifications (FRS).
• Created workflow diagrams to better demonstrate the processes adopted in the EDI group and accounting groups of the company.
• Worked in SDLC using Rational Requisite Pro
• Extensively interacted with the stakeholders and the IT Department in finalizing the requirements according to the CMS Compliances/Regulations and HIPAA Regulations.
• Created new and modified existing reports using the Actuate Developer Workbench and integrated it with Siebel.
• Conducted the FRS reviews and walkthroughs with designers, developers and stakeholders.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams/State Chart Diagrams (UML).
• Created Data Stage jobs to extract, transform and load data into data warehouses from various sources like relational databases, application systems, temp tables, flat files etc.
• Created Process Flow diagrams, Use case diagrams (UML) using MS-Visio
• Prepared Screenshots and web layouts for the application
• Prepared Test Strategy, Test Plan, test report and Gap Report
• Performed UAT based on Requirements Document and prepared the Test Cases using Quality Center.
• Maintained Traceability Matrix in Excel.

Environment: Quality Center, MS Project 2004, Agile DLC, MS excel, MS Word, MS Visio, MS .NET, AJAX, MS SQL, MS FrontPage, Marklogic, MS Power Point.

Confidential, CT

Business Analyst

Responsibilities:

• Extensively interacted with the stakeholders and the IT Department in finalizing the requirements according to the CMS Compliances/Regulations and HIPAA Regulations.
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Worked on Claims processing system of McKesson.
• Worked on requirements, analysis and design, project management, testing (functional and user acceptance tests)
• Worked on EDI transactions: 270, 271, 834, 835, and 837 (P.I.D) to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Preparing UML artifacts viz. Use Cases, Activity Diagrams, recommended by RUP (Rational Unified Process) for Requirements.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Involved in the meeting with Business Process Owners, SME (Subject Matter Experts) and store users for Requirement gathering in Definition Stage.
• Conducted the FRS and SRS reviews and walkthroughs with designers, developers and stakeholders.
• Created Activity diagrams and Use case Diagrams (UML Diagrams) using Rational Rose.
• Involved in preparing Test Plans based on User Requirements Document (URD) and prepared the Test Cases using Test Director/Quality Center.
• Maintained Traceability Matrices
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Resolved issues related to requirements during system testing and UAT plan preparation.
• Participated in the planning of the User Acceptance testing effort
• Created Documentation for future use by the Training and Help Desk teams
• Creation of Test Cases for functional testing of the system.
• Performed GAP Analysis to analyze the current system and worked with internal users to help define system requirements.
• Helped with data modeling and defining the conceptual and logical model of the data warehouse.
• Involved with the Test planning, test development and test execution.
• Responsible for scheduling meetings with users, SME’s and stakeholders to identify problems resolve issues and improve the process to ensure a stable and accurate solution.
• Performed extensive Manual Testing to verify the application is complete and stable.
• Identify timelines for the different kinds of testing to be performed and estimate the risks Involved.
• Performed test data analysis and ensure data requirements are met prior to start of various testing phases.

Environment: Rational Requisite Pro, Microsoft Project, MS Excel, MS Word, Power Point, Rational Software Architect, Rational Software Modeler, Clear Quest, Oracle, Quality Center, Windows.

Confidential, Dallas, Texas

System Analyst

Responsibilities:

• Involved in reviewing the business process and possible improvements based on user requirement. Interviewing the HOD’s and other end users, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people
• Used MS Visio to create business process flowcharts and workflow diagrams
• Involved in detailing project mission, Data Process Flow Diagrams and timelines
• Formed a bridge between the Project Manager and different teams with effective presentations
• Prepared Workflow diagrams analyzed AS IS and TO BE scenarios, designed new process flows and documented the business process and various business scenarios
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures
• Involved in the calculations and documentation using MS Excel, MS word, MS Access and PowerPoint
• Participated in data modeling; planning, designing, implementation of the data warehouse and conducted testing. Produced data mapping and data definition documentation
• Involved in reviewing and writing URS and Functional Requirements
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams according to UML methodology thus defining the Data Models
• Proficient in Trizetto Facets implementation and conversion of 4.41/ 4.51 / 4.71 / 4.81/5.01.
• Involved in process modeling, conducted & Participated in Joint Application Development (JAD) sessions with System Users
• Performed the user acceptance test (UAT) and suggested recommendations for the applications
• Worked with SQL queries for data manipulations
• Thorough documentation of the entire process along with all its activities
• Environment: Rational Rose, Marklogic, Microsoft Visio, Clear Quest, Microsoft Project, Oracle, UNIX, MS Excel, MS Access

Confidential, Elgin, IL

Business Analyst

Responsibilities:

• Wrote and maintained Business Requirements Documents BRDs and Functional Requirements Documents FRDs defining new systems operations for the Online Banking project using Rational Requisite Pro
• Developed Business processes and functional specifications documents which incorporated technical solutions applied within the Bank
• Interacted with system developers to resolve questions and discrepancies in Business Requirement Documents
• Interacted with the user community to enhance understanding of the solutions project timelines and impact.
• Worked on specifics of fixed income, good knowledge of bonds, interests, understands concepts of maturity, face value, principal, coupons, issues, debt analysis.
• Good knowledge of key financial specifications in equity investment financing and securities underwriting.
• Conducted JAD/JAR and Elicitation sessions for user interviews to gather requirements
• Performed Gap analysis (between requirements and current or selected technology). Functional product comparisons from an “is-as” system to a “to-be” system.
• Wrote Use Cases for identity management system which enables the company to facilitate and control their users' access to critical online applications and resources.
• Supplied proof that False Positives were proven to be correct and updated Actimize.
• Researched client information via Google and LexisNexis.
• Submitting PEP's to compliance, after been identified to be added on SDN list.
• Reviewing and updating KYC files with missing and updated information to satisfy compliance requirements.
• Contacting Relationship Manager, for further information when EDD is conducted.
• Involved in the preparation of the Iteration Plan in Elaboration and Construction Phases
• Assisted project manager in maintaining expectations within scope, including change request analysis/impact analysis and change control documentation using Clear Case
• Developed business use cases using Rational Rose generated UML based diagrams for a better understanding of the user community
• Involved in the RUP methodology in all phases of the project
• Recorded project changes on a weekly basis using change data to update the project plan and provide up-to-date information for project status reporting using MS Visual Source Safe.
• Participated in Data Analysis and Design with the Data analyst in defining data sources and required data content for the data warehouse component. Worked on the integration of data from various sources, created comprehensive data mapping and dataflow diagrams.
• Used MS Visio to create Data Models and Data Network Charts
• Formulated test plans, test scenarios and test cases for core subsystems.

Environment: Requisite Pro, ClearCase, MS Visio, MS Project, Oracle, SQL, Windows 2000, MS Office.