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Business Analyst Resume

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Livingston, Nj

SUMMARY:

  • 8 years of expertise in Business Analysis and Software Development Life Cycle (SDLC), including Design, Development, Testing and Implementation of software applications.
  • Strong experience in coordinating Joint Application Development (JAD) sessions and interviews to converge towards a design acceptable to the customer and feasible for the developers.
  • Experience in Gap Analysis, Feasibility Analysis and SWOT Analysis to check the compatibility of the existing system infrastructure with new business requirements.
  • Extensive experience in writing detailed Use Cases, developing Test Cases, and also working with QA teams during the testing phase.
  • Experience in creating business Requirement Documents (BRD), Functional Requirement Specification (FRS) documents, User Requirement Specifications (URS) documents, Use Case Diagrams, Activity Diagrams, and Sequence diagrams using MS Visio and Rational Rose.
  • Excellent Analytical skills to understand the business process and Functionality, Requirements, and translate them to System Requirement Specification documents.
  • Expert in SDLC processes including Waterfall and Agile.
  • Excellent wire frame designing skill for the development of user friendly User Interface Design.
  • Exceptional communication skills, Result oriented professional who combines formal education with experience gained from research and professional opportunities.
  • Analytical, methodical and resourceful approach to problem solving, identifying root causes and providing corrective actions to meet short and long - term business, financial, and system requirements.

TECHNICAL SKILLS:

Analysis & Design: Rational Unified Process (RUP), UML, Use Cases, MS Visio, MS Project

Database: Oracle, SQL Server, MS Access

Tools: / Utilities: MS Office, HP Quality Center, JIRA, Requisite Pro

Operating Systems: Windows, UNIX, Mainframe

Methodologies: Agile, Waterfall, and RUP

PROFESSIONAL EXPERIENCE:

Confidential, Livingston, NJ

Business Analyst

Responsibilities:

  • Analyzed user requirements, business process and developed functional specification for business and IT
  • Assisted Project Manager in preparing project scope and budget
  • Ensured and define control processes around global Request processing
  • Define and implement enhancements to Enterprise Management tools (ServiceNow), metrics and dashboard reporting across Confidential for operational assessment and reporting.
  • Developed documentation and maintain policies, standards adhering Confidential guidelines.
  • Developed and executed coordination plans with various inputs to targeted audiences
  • Worked with automation and service excellence team to create new catalog items via ServiceNow(Enterprise Management System)
  • Performed UAT testing of new and enhanced processes
  • Generated daily reports of requests and team performance to discuss with management for improvement and better workflow adhering SLA
  • Scheduled weekly meetings with affiliated teams to determine project status, risks and discrepancy
  • Analyzed Active Directory tool - Quest ARS and assisted in implementation of the tool globally
Confidential, PA

Business Analyst

Responsibilities:

  • Assisted Project Manager in project definition and defined scope.
  • Gathered requirements, set up project timeline, engaged vendors and internal resources required to design, implement, test and deploy the application
  • Mentor and coach the team on Agile and Scrum.
  • Worked throughout the SDLC which included requirements, specifications, design, analysis and testing utilizing RUP methodology.
  • Prepared business requirements, working with Use Stories.
  • Developed requirements specifications according to standard templates, using User Stories.
  • Used Rational Unified Process (RUP) methodology to perform Case modeling, Use Cases, Activity Diagrams, and Sequence Diagrams.
  • Implement Role-Based JIRA Dashboards to Keep a Process Flowing.
  • Designed and executed the Requirements Gathering sessions with the Business User team to collect the Business Requirements, Processes and the Data Requirements.
  • Facilitated Brain Storming sessions to discuss and document new User Requirements. Also conducted meetings with the Users and Programmers to discuss solutions and develop scenarios.
  • Manages the day to day activities on multiple businesses sponsored IT projects of different work streams to deliver milestones on time, within budget and within scope and align resource’s responsibility with project plan. Communicates with leadership on program strategy, direction and changes.
  • Manage UAT along with Test manager, Business Unit.
  • Responsibilities also included analysis of testing the user interface and re-designing the system to ensure its functionalities to the client’s satisfaction.
Confidential, Edison, NJ

Business Analyst

Responsibilities:

  • Acted as the primary liaison between the client departments and the Information systems department and interacted with internal as well as external clients, to collect requirements and business process information. And documented them in Business Requirement Document post analysis of the business requirements by analyzed the Risks associated with MBS and strategies used to assess and mitigate them.
  • Implemented Agile Scrum techniques and rules to determine cost analysis on small release plans and actual release dates.
  • Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis and created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the business from the conceptual to procedural level
  • Facilitated collection of User Requirements and Business Requirements from Business User Group such as to document Business Requirement Document, User Requirement Document, Functional Requirement Specification, Technical Requirement Specification using MS Word and MS Visio that provided appropriate scope of work for technical team to develop prototype and overall system.
  • Facilitated Joint Application Development (JAD) sessions for communicating and managing expectations with SME's, whose customers were going to be the final users of the product
  • Conducted Joint Requirement Planning (JRP) sessions with Stakeholders, SME's (Subject Matter Experts), and Joint Application Development (JAD) sessions with IT group. Identified the key changes, and participated in Stakeholder Management to communicate effectively with them.
  • Prepared graphical depictions of User stories, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams using MS Visio.
  • Created data mapping document for the project to map the data from source feeds on to the target repository.
  • Played Pivotal role in creating on conceptual, logical and physical data model.
  • Help in planning test cases for the system. Develop and implement test cases on the GUI interfaces to ensure that requirements were met; Implementation of system enhancements and conversions which included developing detailed documentation for training and testing.

Environment: MS Office Suite, MS Visio, Windows XP/NT, Oracle, SQL Server, ASP.NET and RUP.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

  • Interacted with the “Users” by interviewing them, both in-house and client location.
  • Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
  • Gathering and documenting the requirements that are critical to the business
  • Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
  • Assisted in developing, scheduling and tracking project timelines.
  • Provided regular project communications to the project manager and business areas
  • Created use case scenarios and documents work flow and business process.
  • Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
  • Documented business workflows textually as well as use case diagrams, activity diagrams and sequence diagrams.
  • Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.
  • Helped in Preparing Test Procedures and Test Cases.
  • Involves in User Acceptance Testing (UAT).
  • Helped in development of Training materials for new technology and process improvements

Environment: RUP, Requisite Pro, Rational Rose, Rational Clear Quest, Load Runner, Oracle, MS Word, MS PowerPoint, MS Excel

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