SUMMARY:

• A result oriented Business Analyst having 8 years of experience and extensive knowledge across the project life cycle in Systems Development Life Cycle (SDLC) including Waterfall, Joint Application Development and an emphasis on Agile in the fields of Insurance, Banking, Healthcare and Financial.
• Strong ability to combine technical knowledge, coordination and interpersonal skills.
• Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject - matter experts, stake holders, system implementers, and application end-users.
• Capability in working as a Liaison between the business and the technical teams.
• Ability to gather Business and Technical Requirements from both formal and informal sessions utilizing a variety of elicitation techniques including One-on-One Interviews, JAD Sessions, Reference Materials, Interface Analysis, and Prototyping.
• Experience working on Web Service Applications for multiple organizations.
• Extensive experience in writing formal documentation like Business Requirements Document (BRD).
• Involved in defining scope, project plan, and Requirement Traceability Matrix (RTM) on the on-going projects
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using Rational Rose, MS Visio, and Visual Paradigm.
• Performed “AS IS”-“TO BE”, GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Executed Sprint Planning Meeting, Release Planning Meeting (RPM), Daily standups, Sprint Review Meeting and Sprint Retrospective.
• Experience writing SQL Queries for Data Validation and Data Integration.
• Experience in Data Analysis and ETL Techniques for loading high volumes of data and smooth structural flow of the data
• Used JIRA and HP Quality Center to track system requirements, defects and releases.
• Ability to apply change management process and support fast-paced issue identification and resolution.
• Working Expertise in conducting User Acceptance Testing (UAT).
• Used MS Office tools extensively (Word, Excel, Access, PowerPoint, Visio, Doors, Requisite Pro and Outlook) for calculations, graphs, analysis, presentation and documentation throughout the project.

TECHNICAL SKILLS:

Software Models, Methodologies: Agile (SCRUM), Waterfall, RUP

Business Modeling Tools: MS Visio, UML, Rational Rose

Requirement Management Tools: Rational Requisite Pro, JIRA, iTrace, Filezilla

Content Management System: SharePoint (6+ years of experience), EIS Inventory

Defect Tracking Tools: JIRA, HP ALM/Quality Center, IBM Clear Quest

Operating Systems: Windows NT/XP/ 2000/2003/7/8

Databases: MS SQL Server, MS Access, Oracle

Testing Tools: HP Quality Center, ALM, Clear Quest

Desktop Tools: MS Word, MS Excel, MS PowerPoint, Visio, Outlook, Paint.net, SnagIt

Domain Knowledge of: Banking, Insurance, Healthcare and Financial Services

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Sr. Business Analyst

Responsibilities:

• Collaborated with the Business users, PMs and SME’s to determine project scope and vision.
• Interacted with team members, SME’s, architect and developers to better understand the business processes and application knowledge.
• Working on Waterfall Methodology.
• Worked with sensitive data, specifically HIPAA compliance and security.
• Documented Use Case scenarios for the project and worked with team to ensure every possible GAP and error has been identified and communicated to ODM (Ohio Department of Medicaid) Business.
• Conducted Requirements Walk-Thru JAD Sessions to resolve GAPS and business rule changes and make sure all requirements are managed and captured properly and accurately.
• Created Business Requirement Documents to distinguish between Business solutions and Technical solutions.
• Worked on EDI and 837 transactions in projects.
• Lead & facilitated multiple meetings to help answer any questions/concerns related to requirements during Planning, Design, Development, Testing and Implementation phase.
• Facilitated weekly internal team meetings with Project manager, architect, technical operations members, assisting BA’s and testers to make sure the project deadlines are met.
• Ran reports using Excel and Business Objects to compare and verify data.
• Maintained Requirements Traceability Matrix table to ensure no requirements have been missed by technical operations team.
• Reviewed Test Plans and Test Cases closely with the testers.
• Documented Project Change Order Request forms.
• Coordinated with end users (ODM business users) in doing UAT and conducted UAT testing.

Environment: MS SharePoint, iTrace, Windows XP, MS Office Suite (Word, Excel, PowerPoint, Outlook), MS Visio, UML, HP Quality Center/ALM, SnagIt, Paint.net, SQL Server, Filezilla.

Business Analyst

Responsibilities:

• Conducted JAD Sessions, Interview, and Survey with the subject matter experts, stakeholders and other Business teams in finalization of the User Requirement.
• Writing, analyzing, reviewing and revising user stories with developers and testers called 3 Amigos Process.
• Working on Agile Methodology.
• Executed Sprint Planning Meeting, Sprint Review Meeting, Daily Standups and Retrospective.
• Was responsible to make sure that the product is fully integrated and web-centric
• Created Business Requirements Document (BRD) and Functional specification documents.
• Interacted with end-users to obtained approval, information, procedures and decision flaws.
• Acted as liaison between Requirement Management and Testing Team to determine RTM in traceability
• Documented Use Cases in various functional areas.
• Developed Use Case, user stories and Sequence Diagrams that provided a view of the requirements.
• Led sprint review meetings with developers and business units to discuss requirements and implementation issues.
• Managed and documented change requests and release notes for each version release. Followed up with the Team to keep track of Customer Project Requests and Change Requests.
• Worked with application development team on Test issues and conducted daily status meetings with Development and User Team during UAT
• Tracked, Detected and Reported bugs using JIRA as the defect tracking tool
• Created Data Mapping Documents and Source to Target Transformation document.
• Coordinated with Project Manager in planning and implementing Test schedule for UAT
• Participated in Team meetings on a regular basis and involved in active discussions in order to analysis strategies and process.

Environment: JIRA, MS SharePoint, MS Visio, Oracle, Windows XP, MS Office Suite(Word, Excel, PowerPoint, Outlook), MS-Project, UML, Paint.net.

Business Analyst

Responsibilities:

• Conducted interviews and brainstorming sessions to gather and analyze the requirements from stakeholders throughout SDLC.
• Writing, analyzing, and revising user stories with developers and testers called 3 Amigos Process.
• Working on Agile Methodology.
• Facilitated and participated in Joint Application Development (JAD) sessions with all the IT group members for communicating & managing business expectations.
• Worked with team lead to analyze current processes, organization’s policies, and recommended improvement opportunities by performing GAP Analysis.
• Acted as a liaison between different corporate departments; worked with upper level management regarding project planning, scheduling and budgeting.
• Involved in project documentations, assisted in creating documentation for training and Help Desk teams; Ensuring all artifacts complied with corporate SDLC policies/guidelines are met.
• Co-ordinated with the project managers in the preparation of the project plans with any impact due to a change request.
• Data Analysis and Data validation was done by writing SQL queries.
• Developed strategy for the data management and best practices.
• Involved in designing detailed Use cases, user stories, Business Requirement Documents and Functional Requirements Documentation.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT); effectively communicated the (UAT) results between users and development team to provide recommendations for Application change requests (ACR)
• Performed Requirements Traceability.

Environment: JAD sessions, MS Visio, MS Office Suite(Word, Excel, PowerPoint, Outlook), Client Server, UML, DOORS, Paint.net, JIRA, HP Quality center, Oracle, MS SharePoint.

Business Analyst

Responsibilities:

• Conducted interviews with clients to understand their business and functional requirements, gathering their future needs and transforming them to functional specifications.
• Reviewed existing Business Requirement Documents and Technical Specifications for GAP analysis.
• Planned, scheduled, and controlled projects with project manager based on schedules and requirements outlined by the business.
• Involved in design to accommodate and organize the required customer data to generate quotes for customers.
• Involved in ETL development and responsible for gathering requirements for Data Warehousing, Reporting and Data Modeling.
• Organized sorted and filters data in order to distinguish patterns and recognize trends.
• Created UML diagrams/models to document the system design.
• Used RUP in the Business Modeling phase of the project.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes and track defects using Clear Quest.
• Interacted with developers to report software bugs and re-tested the fixed issues.
• Gave valuable input in terms of Modification Requests and Enhancement Requests and Process Improvement.
• Worked closely with the project manager, coordinated work plans between him and client using MS Project.

Environment: Windows XP, MS Office Suite (Word, Excel, PowerPoint, Outlook), SQL Server, MS SharePoint, Clear Quest, MS Visio, Rational Rose, Paint.net.

Business Analyst

Responsibilities:

• Involved in an in-depth Gap analysis, generating reports and maintaining documentation of the gaps captured during the brainstorming Sessions.
• Conducted surveys, interviews and JRP (Joint Resource Planning) and JAD sessions and translated them into System Requirements.
• Created Analysis Models, Design Models, Implementation Models, Use Case Diagrams using MS Visio.
• Prepared Business Requirement Documents, Functional Requirements Documents, supporting documents, detailed definitions.
• Monitored Change Requests and documented requirements, integrating them with Use Cases.
• Used the Scrum methodology, created product backlog, decomposed the product backlog into release backlog for each sprint and assigned priority to each of them.
• Checked the data flow through the front end to backend and used SQL queries to extract the data from the database.
• Developed the Requirements Traceability Matrix, prioritized and determined Impact of all applications.
• Performed testing using the Clear Quest and maintained Issue Track Log to track defects in the system.
• Assisted QA team in creating test cases and test plans documents to check the functionality of application (UAT) and performed UAT testing to check all functionalities.
• Suggested measures and recommendations to improve the current application performance

Environment: CRM User requirements gathering, JAD sessions, MS Office Suite (Word, Excel, PowerPoint, Outlook), Visual Paradigm, SQL Server, Clear Quest, MS Visio.