Sr. Technical Business Analyst Resume
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Atlanta, Ga
SUMMARY:
- Experienced Business Analyst in a fast - paced environment utilizing Scrum, Agile and Waterfall methodologies
- Supporting SDLC/EPLC projects from Initiation to Disposition
- Assisting in developing, implementing and maintaining policies, procedures and programs
- Creating user scripts for UAT and performing regression/non-regression testing
- Ability to acquire new skills quickly
- Excellent communication, presentation and writing skills with a strong eye for detail
- Possess a high level of ownership and timely deliverables and proven ability to handle multiple tasks simultaneously
- Effective problem solving
- Ability to work with all levels of management and promote healthy working relationships
- Self-starter
- Work with minimal supervision
- Areas of expertise: Information Technology, Business Operations, Training, Project Lifecycle, Defect Tracking & Resolution, Software/CMS Implementation, Enhancements and Support, Data Analysis
TECHNICAL SKILLS:
- Advanced Microsoft Office Suite skills (Outlook
- Word
- Excel and PowerPoint)
- Lync
- Microsoft Access
- Jira
- Atlassian
- Confluence
- Project
- Visio
- FrontPage
- InfoPath
- SharePoint (2007
- 2010
- 2013)
- Light SQL Server 2008/12
- SAP
- SnagIt
- Technical documentation
- Survey Monkey
- HP PPM
- Adobe
- Nintex
- Collabion
- Lightning Conductor
- CMS
- PowerPivot
- Ariba eZ Req
- Remedy
- Documentum
- Siebel eXRS eZ-expense
- OBIEE
- Oracle Discoverer
- Sage/Salesforce.com
- PeopleSoft
- Concur
- BCD Travel
- Cognos
- Remote Access
- WebEx
- Interwise the Internet and Intranet.
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta, GA
Sr. Technical Business Analyst
Responsibilities:
- Supporting the Boomerang, Drupal Brand Team with CMS support and deployment of mobile and website OTT platforms utilizing Scrum methodology
- Interfacing with 15 cross-functional teams in support of the architectural schema in alignment with departmental and company initiatives
- Gathering business requirements from the Cartoon Network for the conversion of the CMA system to Drupal to phase out additional upstream systems
- Translating end-user requirements into User Stories
- Delivering business requirements, APIs, JSON, feature mapping and other Business Analysis artifacts
- Learning and maintaining a working knowledge of upstream and downstream applications ingesting data across business units
- Maintaining the product backlog of new business features, maintenance and support items
- Tracking content supply chain assets via SQL queries and providing reports for senior level management
- Managing customer expectations and translating needs into business solutions
Office of Financial Information SystemsSr. IT Business Analyst
Responsibilities:
- Supported the Office of Financial Information Systems (OFIS) with analysis, design and database development utilizing (.Net, SharePoint, SQL, XML and other related technologies), dashboards, reports, CMS and applications in support of customizing solutions for internal stakeholders
- Facilitated business requirements workshops and JAD sessions utilizing Agile methodology
- Performing UAT, regression and non-regression testing
- Lead projects as needed, maintaining constant communication between the stakeholder and team, relaying project statuses/progress, timelines, identifying issues and escalating risks
- Performed gap analysis to streamline processes and define metrics
- Responsible for adhering to SDLC/EPLC standards to include requirements/analysis, design, data capture, testing, implementation and support activities
- Conducted Operational Analysis of internal EPLC systems within the Office of the Chief Financial Operating Officer (OCFO)
- Collaborated with the Integrated Contracts Expert (ICE) System business owner and Management Information Systems Office (MISO) team to assist with identification of bugs and enhancements, documenting user stories in TFS and their impact on the system and the user community utilizing SCRUM methodology
Information TechnologySr. Business Analyst
Responsibilities:
- Supported CMS enhancement projects utilizing Agile methodology
- Created scope documentation and elicited requirements from Business Partners
- Facilitated JAD sessions and communicated project statuses
- Developed estimates and gap analysis
- Conducted software demonstrations
Information Technology/Technology Quality & ControlSr. Business Analyst
Responsibilities:
- Supported EPLC of the Technology Quality& Control Organization deliverables for four projects from requirements gathering through deployment utilizing Agile methodology
- Elicited business and system requirements and facilitated JAD sessions
- Documented functional/non-functional requirements utilizing traceability matrix, business procedures, business rules, use case scenarios and conceptual/enterprise data modeling
- Created UAT scripts and performed QA
- Performed financial data analysis from OBIEE and other systems as required to create adhoc reports/updates
- Assisted with the development of training materials
- Created project process communications and departmental bulletins
- Served as end user PeopleSoft SME
- Created and maintained two intranet sites, designed forms via InfoPath in support of the deployment support model
- Assisted with daily operations
Information TechnologyBusiness Analyst
Responsibilities:
- Reported to Vice President of Coding
- Updated department intranet site with reporting views of medical charts status’ for submission to CMS (Centers for Medicare/Medicaid Services) to provide transparency between department Vice President and upper level management
- Created standard/adhoc reports via MS SQL/Access
- Hired/managed 15 Data Entry contractors and team lead
Business Analysis/Resource PlanningBusiness Analyst
Responsibilities:
- Led small projects
- Elicited business and functional requirements for software development team
- Identified gaps and streamlined processes
- Generated monthly/quarterly metrics for upper management
- Created workflows/flowcharts, adhoc reports/automated error reports
- Conducted UAT
- Performed train-the-trainer, created training manuals for trainers and end users
- Lead SharePoint SME and front end administrator for a department of 4,000 users
- Provided technical assistance to department staff
- Performed system administration for the contract management MS Access database
- Six Sigma yellow belt certified