SUMMARY:

• 8 years of experience as a Business Analyst in Development of Software Applications in Banking and Finance domain.
• Experienced with the procedures of Banking & Regulatory Compliances - KYC (CIP,CDD,EDD modules) and Anti-Money Laundering (AML) modules like SAM and CTR.
• Worked on applications related to various Securities trading like Fixed Income and Stocks, also worked on projects of commercial banking platform like checking and saving accounts, deposits and loans.
• Assisted the ETL team by performing data extraction, data analysis as well as data verification.
• Comprehensive knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile Scrum.
• Expert in eliciting requirements in a clear, detailed manner by conducting Interviews with stakeholders, Questionnaire, JAD sessions and Prototyping.
• Extensive experience in documentation like Business Requirement Documents (BRD), Functional Requirement Documents (FRD), writing User Stories, Use cases, UI requirement documentation and Screen mock-ups.
• Proficient in creating and transforming business requirements into designing business models using UML Diagrams like Use Case, Data Flow Diagrams, Sequence Diagram and Activity diagrams.
• Expert in tracking and managing the requirements using Requirements Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Skilled at writing SQL queries for database interaction for testing and validation.
• Perform SIT, CIT and worked with QA team to design test plan and test cases and used Defect Tracking Tools to address bugs and interact with development team to fix it.
• Involved in User Acceptance Testing (UAT) and effectively communicated the UAT results between users and development team to provide recommendations for Application Change Requests (ACR).
• Well versed with HP Quality Center and Jira for creating and executing Test cases, defect tracking and defect reporting for functional and Regression testing.
• Team player with strong analytical, interpersonal, communication and problem solving skills.
• Ability to handle critical deadlines and timely execution of client projects.

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile Scrum

BA Skills: BRD, FRD, Use Cases, User stories, UML Diagrams, JAD Session, RTM

Requirements Management Tool: MS Word, MS Excel, MS Visio

Project Management Tools: HP Quality Center, JIRA

Database Management: MS SQL Server, Oracle

Prototyping Tools: Visio, Smart Draw

WORK EXPERIENCE:

Confidential, New York

Business Analyst

Responsibilities:

• Facilitated user interviews, workshops and task analysis to gather requirements.
• Documented requirements and prepared the Business Requirement Document, then worked with the development team to translate them into technical requirements.
• Analyzed business process to ensure that compliance with Know Your Customer (KYC) regulation is implemented in a layered approach throughout the bank processes.
• Worked with ETL team to get data from different source databases to reporting database.
• Assisted in conducting risk assessment of projects and coordination of project deadlines.
• Identified the attributes required for CIP, CDD, EDD screening. Determined the list of documents that require to be fulfilled during the KYC screening.
• Identifying various parameters to find out the risk with the risk score system.
• Validated the workflow process with Business rules and requirements.
• Created data mapping document by extracting the data from multiple internal and external source databases for standard verification as well as OFAC verification, ID verification, watch list screening of the customers.
• Assisted in gathering the specifications for implementing the AML Transaction Monitoring system which enables end-to-end coverage for the detection, scoring, alerting, workflow processing, and reporting of suspicious activity.
• Was also involved in creating the Functional scenarios for different business units to implement the Currency Transaction Reporting. For ex: Incoming Check or ACH Request Exceeding Defined Limits. Effectively used SQL for Data mining and data analysis on a periodic basis for report validation for different peer groups.
• Assisted in data mapping and data analysis for preparation of CTR (currency transaction report) and SARs (Suspicious Activity Reports).

Environment: Agile, UML,SQL, MS Office, JIRA, Sharepoint.

Business Analyst

Responsibilities:

• Gathered and understood the Business requirements and Actimized standard rules.
• Identified the attributes required for various the Actimize AML modules.
• Gathered data from the customer database, transactional database, watch lists data required for filtering analytics engine and risk scoring for new as well as for existing customers.
• Considered and executed all the test scenarios to identify customer-related risks.
• Worked with the Actimize and ETL team and provided all the data required for the end to end workflow of the modules, customer risk monitoring and reporting by creating data mapping document using Bank internal/ KYC database and mapped with the Actimize UDM (Unified Data Manager).
• For watch list filtering, identified list of politically exposed persons (PEPs), and government sanctioned countries, organizations, and individuals.
• Identified the business and Actimize rules related to the currency transactions like standard deposit, withdrawal, exchange, or other payment or transfer) by, through or to the bank.
• Observed and analyzed customer typical transaction pattern, behavior and trend for suspicious activity monitoring.
• Analyzed alert parameters and scenarios and did tuning as per business needs.
• Monitored the process flow for alerts and case management.
• Created workflow and sequence diagrams using Visio.
• Conducted workshop with end users and team members to setup project goals and objectives, issues resolution, and system design for effective software development.
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
• Assisted testing team in documentation of test plans, test scenarios, test cases, and managed complete defect tracking life cycle using a defect tracking tool and conducted User Acceptance Testing at functional level.
• Executed positive and negative functional testing to test whether the alert are generated or not.

Environment: JIRA, Agile,Visio, Windows, MS Word, UML, SQL

Business Analyst

Responsibilities:

• Worked with Portfolio Manager, Traders, Subject matter expert (SME) to understand the business requirements, process, and workflow.
• For these enhanced functionalities I performed a GAP analysis where I did a systematic comparison between AS-is and To- be application and also created wireframes and screen mockups for better understanding of the business need and requirements by the developers.
• For pricing engine module I analyzed the sales database and communicated with the marketing team for understanding the performance of the organization. Identified various parameters such as portfolio duration, yield curve structure, sector and security selection including credit risk and structural issues.
• Created data mapping for quotes and trade-related data associated with fixed-income for development of the Market Data Server.
• Identified various features and criteria, such as credit ratings on bonds, durations, maturities, coupon rates required for customized benchmarks so as the portfolio managers could better evaluate their investment performance and capture the market movements from time to time.
• Facilitated discussion with various counterparties, including both in house stakeholders and outside vendors.
• Identified and documented business requirements and designed detailed use cases using UML, and collaborated with production team to map detailed process and delivered User Stories for the platform feature enhancement.
• Created test plans with Quality Assessment team and monitored test scenario development for manual testing, positive/negative testing, regression testing and performance testing. In addition, I conducted UAT testing, documented and reported user feedbacks to the management team. I helped on defects tracking process and assigned defects to development team on daily basis.
• Created data mapping documents and assisted Data Modeler in resolving any issues with Data Mapping.
• Used SQL queries to retrieve and validate data from database, ensuring the quality of data.
• Assisted in creating Test plan and Test cases created by QA team and performed functional testing.
• Responsible for Defect Management by tracking and reporting defects and getting them fixed.

Tools: & TechnologiesAgile, HP Quality Center, UML, MS Project, SQL, MS Word, Excel, Power Point, Visio.

Junior Business Analyst

Responsibilities:

• Elicited business requirements from the business users and created Functional Requirement Document (FRD).
• Wrote SQL queries for data extraction of the data required from all accounts types (savings, checking account) and deposit types like liquidity deposit, fixed deposit, cash deposits and for the creation of data mapping document required for the implementation of various modules in the deposit management system.
• Considered various scenarios and parameters for the new approval system for the deposits exceeding the standards limits.
• Maintained Requirement Traceability Matrix for tracking all the business requirements and assessing the entire deposit management workflow as per the business rules and requirements.
• Involved in data mining related to Remote Deposit module and identified all the attributes required to be considered for acceptance and verification of remotely deposited checks with customers demographic and accounts databases.
• Identified the information needed for creation of detailed and summarized deposit reports.
• Performed functional testing, wrote test cases and various test scenarios.
• Communicated with SMEs and stakeholders to understand the business process and gather business requirements to ensure the success of platform development.
• Created use case and test case document for all the functionalities.
• Responsible for preparing and submitting Weekly Status Reports regarding the progress of the project.

Environment: Waterfall, UML, MS Project, MS Excel, MS Visio, MS Share Point, SQL.

Junior Business Analyst

Responsibilities :

• Created FRD (Functional requirement document) which involved gathering, documenting and understanding business and functional requirements.
• Identified data attributes and data types needed for development of the application for new customers as well as for existing customers. Also extracted data by writing SQL queries from Bank’s customer care source database and mapped with the CCG system.
• Identified the list of documents needed and parameters required for processing the personal loan request which gives the idea about customer - (income source, loan repayment capacity)
• Identified the parameters where the loan application is to be approved, partially approved or declined.
• Manually tested the integration of banks customer care source database with CCG (Customer correspondence generator) for the generation of Ad-hoc and automated documents packages.
• Monitored the entire process flow as per the business and functional requirements. Created workflow diagrams and prototypes.
• Wrote Use Case narrations, test cases and also created screen mock ups.
• Involved in defect management and assisted in User acceptance testing.
• Conducted manual front-end functional testing and system integration testing for different modules.

Environment: MS Excel, MS Visio, UML, Sharepoint, HP Quality Center.

Junior Business Analyst

Responsibilities :

• Identified, analysed and documented business processes.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and Business Process Modelling.
• Conducted user interviews, gathered and analysed the requirements. s
• Worked with Risk Management, Mortgage Loan Servicing, Commercial and Residential mortgage.
• Extensively Worked in Data Analysis and Data Mapping for ETL process.
• Developed test plan and test cases based on business requirements and technical specifications.
• Collaborated with the Project Managers in the development of weekly and monthly status reports, documentation of process flows, policies and procedures.
• Assisted in development of training materials for new technology and process improvements.

Environment: UML, MS Excel, MS Visio, MS Project, HP Quality Center.

Junior Document Analyst

Responsibilities:

• Analyzed and rectified the errors in saving A/C forms & all the related documentation.
• Responsible for the login of saving A/c forms and keeping track on them.
• Created DSR (Daily Sales Report) & maintained business records on daily, monthly & yearly basis.
• Maintained record of the business sourced by the Sales team & Telemarketing team.
• Facilitated the Performance Review Programs of Sales executives.

Environment: MS Excel, MS Word.