SUMMARY:

• Accomplished and result - oriented Requirements Manager/Business Systems Analyst with several years of experience in information technology. Expertise range from analyzing business and functional requirements, technical writing, architecting state-of-the-art software solutions, applying areas of software development life cycle (SDLC) to documenting for multiple methodologies such as Agile, Rational unified process (RUP), classic waterfall, IEEE, and JAD (Joint Application Development) sessions. Enthusiastic and insightful team leader eager to engage with new people and technologies. Skilled at developing and maintaining positive relationships with colleagues, clients and other stakeholders.
• Analyst with excellent capability for requirements elicitation, requirements gathering and documentation for web-based applications.
• Proven ability to work in a distributed team environment being the focal point of contact between cross functional teams - sponsor, customer, technical, and production support teams.
• Diverse knowledge of providing effective business strategies and solutions, business process modeling, and data modeling.
• Developed solutions by producing functional design including wireframes/screen designs for the software application.
• Knowledge and experience in AGILE and ATDD methodology - facilitating communication between Product owner, stakeholders, technical team, and QA team.
• Understand and apply project management disciplines in all areas of SDLC (Requirements, Design - Enterprise Architecture, and Testing) on different application platforms such as web-based applications.
• Experience with technical writing Concept of Operations, Software Requirements Specification Document, Software Design Document, Interface Control Document, and RTMs.

TECHNICAL SKILLS:

Methodologies: UML (Unified Modeling Language), Booch, Jacobson, CASE,Rational Unified Process (RUP), IEEE standards, AGILE

Software: Microsoft Word, Access, Excel, PowerPoint, Lotus Notes, ABC Flowcharter, Technical Visio, Envy, Microsoft Outlook, GroupWise, Rational Rose, Group Systems, DOORS, RequisitePro, Rational Requirements Composer (RRC), RQM, ClearQuest, Clearcase, Caliber Requirements tool, SharePoint, Rational Rose, SharePoint, Team Foundation Server, Adobe Captivate, JIRA, and Rally.

Project Management Tools/Methodologies: Microsoft Project, Joint Application Development (JAD), and Object Oriented Analysis and Design

PROFESSIONAL EXPERIENCE:

Senior Business Systems Analyst/Product Owner

Confidential

• Facilitated requirement sessions with end-client and technical teams to elicit and prioritize functional requirements using AGILE methodology.
• Gathered business requirements and decomposed high-level requirements into relevant detailed functional requirements and user stories.
• Produced and reviewed user stories and acceptance criteria for the Product Backlog and maintained all requirements in JIRA.
• Provided program management support services to VACAA section 701 & 702 program by analyzing changes to the VBA IT systems that extend educational benefits to include the spouse of the deceased veteran.
• Prepared and updated PMAS artifacts and documents supporting the milestone review process in compliance with the ProPath process and maintained all documents in SharePoint site.
• Led backlog grooming sessions to help define new functionality and enhancement requests, as well as answered questions from developers and QA so they can accurately provide estimates.
• As a Product Owner, I represented the users and stakeholders and defined the release roadmap for all key systems.
• Developed a new school application business process model (To-Be).
• Assisted with testing phase to support test planning and system testing.
• I scheduled and facilitated meetings with stakeholders to gather information and updated PMAS artifacts:
• The roadmap of VBA IT systems
• Estimates on budget associated with application upgrades
• Timeline to perform integration testing with new system
• Performed functional analysis to validate, document, and manage epic and user stories. Ensure all the requirement updates are captured in the Requirements Specification Document (RSD) and Requirements Traceability Matrix (RTM).
• Interfaced with development, testing, and program management teams to ensure that business functionality and process impacts of any business initiative are understood and implemented.
• Developed an on-boarding workflow process depicting the steps involved in bringing new employees on-board, and tracking the personnel as they move through the process.

Senior Business Systems Analyst/Product Owner

Confidential

• In an Agile environment, migrated 100+ Lotus Notes databases to SharePoint 2013. Served as the team’s lead business analyst to develop business requirements for the migration effort. Planned and led user review sessions to analyze current requirements and elicit potential new requirements. Responsible for training business analysts on the migration effort processes and procedures.
• Collaborated with the development team to break requirements solution into appropriate product backlog for release and sprint planning.
• Performed business analysis to complete a large Lotus Notes (80+ databases) to SharePoint site migration effort. Facilitated requirement sessions with end-client and technical teams to elicit and prioritize functional requirements using AGILE methodology.
• Analyzed and documented business and functional requirements, and communicated requirements to developers to develop the software.
• Taught the team in using the Scrum methodology and how to use it and produce potentially shippable items.
• Produced user stories and acceptance criteria for the Product Backlog and maintained all requirements in JIRA.
• Defined and prioritized the Product Backlog for every sprint and linked to various modules for traceability in the SDLC phases of the lifecycle.
• Coordinated and produced story point estimate for every user story.
• Ensured that impediments are removed. Conduced a sprint demo of the software after every sprint.
• Assisted with testing phase to support test planning and system testing.

Senior Business Systems Analyst

Confidential

• Facilitated requirement sessions with end-client and technical teams to elicit and prioritize requirements for a disclosure tool used to view and download at-issuance and ongoing data for Confidential MBS.
• Performed analysis and produced a complete business and stakeholder Requirements document that covered the business and system requirements (Single-Family and Multifamily), data, user interface requirements, reports, and operational requirements for the Manage Disclosure capability for Common Securitization Platform effort.
• Managed stakeholder requirements in DOORs software and linked to various modules for traceability in the SDLC phases of the lifecycle.
• Actively involved in all phases of the SDLC process for developing the software application using AGILE and acceptance test driven development approach.

Lead Business Systems Analyst

Confidential

• Led and facilitated JAD sessions with end-client and technical team to elicit the requirements, client pain points, must-haves versus like-to-haves and prioritize the requirements.
• Interacted with product owners to come up with the automated workflow process, developed business process diagrams and use cases for the application.
• Produced a complete Functional Requirements document that covered the business and system requirements and business process models for the Label Application system from inception through completion.
• Finalized and obtained users sign off on the Functional Requirements Document for the PRR and CRR Phase gate review process.
• Developed solutions by producing Functional and Technical design (including wireframes/screen designs) for the software application.
• Managed functional requirements in Team Foundation Server (TFS) and linked to the various work items for traceability.
• Produced detailed Product Backlog with detailed User Stories using AGILE methodology (Scrum).
• Defined acceptance criteria when a particular user story is ready to be implemented by following the ATDD approach.
• Managed analysis and design documents in the SharePoint site.
• Created and updated the training modules using the Adobe Captivate software.

Lead Business Systems Analyst

Confidential

• Produced business requirements (BRD) for the Small business health options program (SHOP) as part of the Affordable Insurance Exchange, Affordable Care Act.
• Produced a complete requirements specification document that covered the business and system requirements, business process models (As-Is and To-Be), Data, Interface requirements (Internal and external), Reports, and Operational requirements for the portal system.
• Produced system Use cases and use case diagrams (UML) by defining the actors and writing the detailed steps using Microsoft Visio and word.
• Produced detailed Product Backlog as part of planning all the Sprints with User stories using AGILE methodology (Scrum).
• Produced test cases from use cases and managed requirements in RequisitePro.
• Produced business process models using the Business Process Modeling (BPMN).

Senior Business Systems Analyst

Confidential

• Led and facilitated the requirements gathering sessions and created new functional requirements and updated the existing requirement documents. Collected enhancements from business users, prioritized, and implemented enhancements from inception through completion.
• Developed the business process models (As-Is) and (To-Be) process diagrams.
• Produced detailed project plan defining detailed tasks for the associated stories, defining level of effort in hours, and resources including daily stand up meetings. Produced test cases and performed system testing of the application.

Senior Systems Analyst

Confidential

• Produced artifacts in all areas of software development life cycle (SDLC) including Requirements gathering, design, and testing of the software.
• Analyzed the current Claims Adjudication sub-systems for Health Care to determine the full impact of migrating from the ICD-9 code sets to the ICD-10 procedure code sets.
• Produced Electronic Data Interchange (EDI X12) standard guide to describe the methods, standard formatting and data requirements for the electronic claims processing and adjudication of claims.
• Defined the file transfer methods (FTPS) for exchanging data with trading partners.
• Defined the file layout for the Provider Import and Provider Extract including all the data elements and field definition.
• Used SQL Editor to write SQL statements for querying data for analysis and testing.

Senior Business Systems Analyst

Confidential, Washington DC

• Analyzed business requirements and elicited them into RUP project artifacts such as Requirements specifications document including uses cases and activity diagrams. Worked with business users and IT to map the business processes and software requirements and change requests using Rational RRC.

Senior Business Systems Analyst

Confidential, Reston, VA

• Analyzed best practices for VA including IEEE, RUP, V-Model, ITIL, and SPAWAR methodologies (Waterfall, Iterative, and Spiral). Defined and completed the Systems Engineering Management Plan (SEMP) for the VA project using CMMI best practices as part of the Enterprise Architecture effort. Described the systems engineering management activities, the systems engineering process and the integration of the technical disciplines for the life cycle of a software systems development.