SUMMARY:

• Skilled Professional with a proven track record of 8+ years in business system analysis / business development, project management in US.
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
• Experience SDLC, RUP and Agile methodologies and project life cycle.
• Good experience in Share Point MOSS 2007.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, and document them using MS Visio.
• Experience in developing business and functional Requirements, including requirements traceability, categorization, and prioritization.
• Proficiency with Rational Enterprise Suite (Requisite Pro, Rational Rose, Clear Case, Clear Quest) in support of the RUP methodology.
• Acute understanding of the Software Development Life Cycle (SDLC) and their variants; employed best practices in project management and business requirements gathering techniques.
• Extensive experience with Content Management tools such as Interwoven, Filenet, Sharepoint and Documentum
• Experience in Software Analysis & Design, Gathering Functional and Business Requirements Specifications, User Interface Specifications, Technical Design, Test Cases and Test Plan.
• Modeled requirements managed and communicated requirements throughout the project life cycle, performed Gap and Impact Analysis against requirements specifications to determine fit.
• Familiar with the current industry improvement standards Six Sigma (6σ).
• Possess excellent interpersonal skills, effective written & oral communication, and presentation skills. Extensive experience working with business users as well as senior management. Proven ability to work in team - environment as well as independently.
• Experience in Financial, Information Technology, and Manufacturing environment. Ability to rapidly learn new concepts and methodologies.
• Good expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system and implementation Test Strategy Documents.
• Seasoned in preparing Work Plan, Requirement Traceability Matrix (RTM), Requests for Proposals (RFP), Requests for Qualifications (RFQ) and Customer Proposal.
• Good Interpersonal skills in listening, mentoring, coaching, negotiation, mediation, influencing, and conflict resolution.
• Strong communication, written and presentation skills.

TECHNICAL SKILLS:

DataModeling Tools: MS Visio, MS Word, MS Project, MS Excel.

Databases: Oracle (8/9i and 10g), MS Access, DB2, MS SQL Server

Rational Tools: Rational-Rose, Requisite-Pro, Clear-Case and Clear-Quest

Quality Center Tool (Testing Tools): Test Director, Test Manager, Quick Test Pro, Quality Center.

Programming Languages: Java, .Net, SQL, PL/SQL and VB6.0.

Operating Systems: Windows 2003 Server, Windows 2000/NT/XP

Other: MOSS 2007, Microsoft SharePoint Portal Server 2003, Ms - Office 2003\2007, Microsoft SharePoint Designer.

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Business Analyst

Responsibilities:

• Perform Requirement Gathering from Business Owners
• Experance in Rest & SOAP services (Business API’s)
• Own and keep track of all requirements on Projects
• Utilize his expertise to translate business needs into Technical Requirements
• Work with project stakeholders to identify, translate, and document business requirements.
• Responsible to facilitate and obtain agreement between IT and business on requirements and test criteria.
• Guide the Technical Teams on Business Functionality and ensure product meets business requirements
• Facilitating the PE sessions (Progressive Elaboration session)
• Writing User Stories and Acceptance Criteria (for both 3 week sprint and 2 week sprints)
• Work with the Project managers to facilitate Technical discussions
• Worked closely with IT team on resolving Issues found and help fix them.

Environment: Web Technologies, UML, MS Project, MS Word, MS Visio, MS Excel.

Confidential, Battle Creek, MI

PIM Sr. Business Analyst

Responsibilities:

• Manage CPM (OffShore Team in Spain) for PIM Data Maintance.
• Review data loaded into the data warehouse for accuracy
• Recommend maintenance enhancements to data acquisition processes to improve accuracy of data.
• Gathered Data Requirements for PIM Stibo STEP.
• Make recommendations to operational support for enhancements to systems of record to improve accuracy of operational data.
• Project Planning for Gathering requirments to load all Kroger data in to PIM.
• Add/update Product, Promotions, Recipe, and Nutrition information in STEP work bench.
• Add/update Product, Promotions, Recipe, and Images in STEP work bench.
• Add/Update Nutrition Labels in to PIM (STEP work bench)

Confidential, Wilmington DE

Sr Business Systems Analyst

Responsibilities:

• The goal of this project is to provide Bankers with the ability to service credit card rewards in two ways. (1) Assisting customers with redeeming reward points for cash or gift certificates/cards and (2) Provide functionality to Bankers that allow them the ability to transfer or gift points for the customer.(Chase or Non Chase).
• Converting Healthcare Financing accounts from legacy 3rd party system to C3(Chase Card Core).
• There is currently a manual process/UDBA for Payment Disputes that needs to be replaced by a systemic solution. This project will work to implement PEGA as the solution for implementing workflows to solve for this manual process for Payment and FEE Dispute.
• This project will give us the ability to tie mobile technology and commerce together enabling merchants to provide customers a tailored experience in a National Arena. As Technology is growing at a tremendous pace as it is projected that 72% of US adults will use a smartphone, thus accounting for178 million consumers by 2016. It is essential for Confidential to remain relevant as an industry leader and innovator to out shine our counterparts by investing in a robust cross-touch point digital strategy that includes Mobile Payment Technology.

Environment: Microsoft Office Suite, Microsoft Visio, SharePoint, Quality Center, Oracle, SQL, SQL Server, Sybase, VBScript, C#. C++, ASP.NET, TestDirector, LoadRunner, RUP, UML, UAT and Livelink .

Confidential, Chicago, IL

Business System Analyst

Responsibilities:

• Gathered analyzed and documented business requirements for PIM. Coordinate approval of final, documented requirements with relevant business sponsor.
• Developed prototype/mockups of solution to meet approved requirements by both technical and business teams.
• Track document and analyze business and technical issues which arise during system development and implementation and drive them to resolution. Work with application designers, developers and deployment team throughout implementation to ensure previously documented and approved business requirements are fulfilled and system operates as per the approved design.
• Managed projects from requirements to completion. Defined project scope, negotiate for project resources, participate in the development of the project plan
• Managed multiple projects including coordination with key business users, creating business analysis documents. Follow-up on questions, document sign-off, document’s accuracy and presentation of findings of the business analysis to the development team.
• Worked closely with the project development leader and the business users and Coordinate the resolution of issues as identified that may affect the project with the assistance and approvals of the development team and the business users.
• Worked closely with the business users who provide input for the business requirements, providing coaching, feedback, correction and analysis where appropriate.
• Accountable for assisting the business user in ensuring that the system being developed and deployed meets the documented business requirements.
• Was responsible for understanding the business process and proposing how to automate those processes. Using existing and new process descriptions. To review the impact of the proposed changes on the systems to facilitate a planned transition.
• Provided constructive inputs for design, architecture and functionality of all solutions.
• Assisted the project manager in defining the project plan.
• Ensured Project timelines are being met to scope and quality.
• Manage business user and sponsor expectations in terms of both the solution and the project schedule.
• Review QA test plans and Conduct/Facilitate user testing (UAT). Sign off on application development from a functional (does the solution meet business needs) and quality perspective.
• Assisted in the development of project life cycle and standards’ best practices.
• Mentored others /new team members on Business and Systems requirements gathering best practices, techniques and tools
• Worked on Prototyping, mockups, wireframes & front end analysis for newer projects
• Proven track record as a Business Analyst of 5 years, 7 years IT, plus actual structured business and process analysis.
• Proven track record participating in major IT project specification and delivery.

Environment: Rational Enterprise Suite (Rose, ClearCase, ClearQuest), RUP, Visual Basic, SQL, SQL Server, Oracle, C#.Net, WebLogic, IPFR Services, HTML, UNIX, DreamWeaver, Cognos, Adobe Photoshop, Windows Forms, Web Forms, SharePoint,LoadRunner, WinRunner, DOORS, Project Management.

Confidential, Chicago, IL

Business System Analyst

Responsibilities:

• Understanding, analyzing, and documenting functional and non-functional requirements from various stakeholders
• Prepare Use Cases and process flow diagrams to elicit functional and non-functional requirements Worked in commercial cards section
• Document and handle clear case mergers.
• Prepared the Test Cases based on the functional specifications.
• Extensively involved in manual testing of the Application.
• Wrote and executed SQL queries to retrieve data from multiple tables and to perform back-end testing.
• Utilized JIRA for bug tracking.
• Use various techniques for Test cases such as Boundary Value Analysis, Equivalence Partitioning, Decision Table, State Diagram etc.
• Involved in Release Validation Testing when product just stepped into the production.
• Performed Positive Testing and Negative testing both manually and automatically.
• Wrote and executed SQL queries to retrieve data from tables and to perform back-end testing.
• Wrote SQL statements and SQL queries to check the contents of the SQL Server tables of the application.
• Involved in GUI configuration, Functional and Regression testing during various phases of development of the application using QTP.
• Used Quality Center for the reporting and tracking of defects.
• Conducted Load, Stress and Performance testing using Load Runner.
• Participated in weekly meetings to discuss the progress and bugs identified in the testing.
• Work closely with Engineering & Product teams to analyze Defects
• Responsible for Weekly Requirement Adjustment Process Meetings
• Created Defect Log’s in Share Point site to keep track of all Defects
• Responsible for Permissions & Access to Share point Log’s for all releases (R4, R5 and R6)
• Worked on Defect tracking and update FRD's, PSD's & Use Case Documents with fixes
• Worked closely with Collabera team on resolving Issues found and fix them before Production Build.
• Co-ordinate with CE team in delivering page specification requirement documents

Environment: Microsoft Office Suite, Microsoft Visio, Unix, SharePoint, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Sybase, VBScript, C#. DOORS, C++, NET, ASP.NET, Business Objects, TestDirector, LoadRunner, RUP, UML, UAT.

Confidential, Milwaukee, WI

Business System Analyst

Responsibilities:

• Created Integration Specification Documents.
• Gathered Data Requirements from Applications (CeB & BeB).
• Gathered all the Business and Technical Requirements and created System Requirements Document (SRD).
• Gathered Business Requirements and created Business Requirements Document (BRD).
• Supported system implementations including tracking of deliverables.
• Ensured testing scenario results provide adequate coverage and quality solutions
• Supported system implementations including tracking of deliverables
• Good working knowledge of project life cycle methodology and prevalent project planning tools.
• Execute UAT (User Acceptance Testing) with business users.
• Created Test user Data and Test users for QA Testing.
• Worked closely with IT team on resolving Issues found and fix them before Production Build.

Environment: Windows, MS Visio MS Office Suite, SharePoint, Quality Center.

Confidential, FL

Business System Analyst

Responsibilities:

• Collected, and communicated project requirements via JADs, (Joint Application Development) between clients, various upstream and downstream applications and interfaces.
• Conducted in-depth research and identify applications impact by reviewing business rules and regulations, initiatives, BRDs (Business Requirement Document).
• Responsible for transforming functional requirements and publishing high-level design documents.
• Developed and proposed work breakdown schedule and data templates with the consideration of business rules, to achieve successful connectivity between various applications running on multiple platforms.
• Tracked status, managed schedules, assessed project feasibility, performance and progress.
• Reviewed Test plans, Test cases, Test case execution using specification documents.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.
• Involved in constant communication and interaction with the clients.
• Created different UML diagrams like class diagrams, use case diagrams and sequence diagrams to view the system from different perspectives
• Responsible for the definition and the scope of the business requirements for the application developed. Responsible for the documentation of the various modules that were involved in the business process.
• Gathering of business requirements and converting them into functional requirement specification and user requirement specification
• Interact with the Business Users to convert requirements documents into Business System Design documents and Technical Specifications for the Development Team.
• Analyzed the business requirements documents, Activity, Sequence and Deployment Diagrams, written in Rational Requisite Pro and Enterprise Architect Use Cases to develop functional and detail design specification of the application
• Work with the Development Team to ensure that the design solution meets the Architecture Framework for the project.
• Conducted regular walk through with the developers and testers
• Used the Rational Unified Process (RUP) to build the different phases of the Software Development Life Cycle (SDLC)
• Used Rational Clear Quest as defect tracking tools

Environment: Oracle 9i, Unix, Java, SQL Server, HTML, XML, UNIX, JavaScript, Windows 2000, Win Runner, Load Runner, Test Director, MS Project, Rational Rose, MS Office (Access, Excel, Word, Visio).

Confidential

Business Systems Analyst

Responsibilities:

• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Generated requirements for Capital Markets - Fixed Income Investment Management Business, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model within the scope of both the Front and Middle Office.
• Worked with the SME, Tech Lead and 3rd party vendors in gathering requirements and data transaction information related to Capital Markets - Online Brokerage, IVR trading, Conventional Brokerage, Orders, Trades Executed and SPS Orders for reinvestment agreement to write global specs.
• Acquired extensive knowledge of financial products, services & terms during day-to-day tasks, such as - Exchange Traded Derivatives (Futures, Options, Single Stock Equities, Commodities & FX Currency)
• Conducted market research and analysis in Capital Markets consisting of Stock Market and Bond Market
• Prepared for GAP Analysis; identified and documented improving areas to meet capital requirement regulations.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Core responsibility involved complete manually testing of the User Acceptance Test (UAT)
• Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
• Extensively uploaded test cases from MS Excel, MS Word to Test Director & Quality Proficient in Database (Oracle, SQL Server) testing skills using advanced SQL, PL/SQL
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.
• Coordinated testing efforts between SunGard and the client.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Discussed with SMEs across different businesses units to gain solid knowledge of the existing Credit Risk Calculation System and assisted in preparing an advanced Risk Assessment and ROI Management.
• Responsible for business system analysis of customizing the BPS Risk Management product with involvement through the whole SDLC
• Developed multiple Functional Requirements defiantion (FRD) documents using the Microsoft standard structure and format (business sections only)
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Worked on Rational Quality Manager (RQM) manging the test plan, test cases and results, Rational Functional doing the heavy lifting of actually scripting and executing the tests.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, ClearCase, ClearQuest), RUP, Visual Basic, SQL, SQL Server, Oracle, C#.Net, WebLogic, IPFR Services, HTML, UNIX, DreamWeaver, Cognos, Adobe Photoshop, Windows Forms, Web Forms, LoadRunner, WinRunner, DOORS, Project Management.