SUMMARY:

• 19+ years of experience in conceptualizing, designing, enabling and managing solutions for business in areas of finance, high tech, software, manufacturing, logistics and services with 9+ years in leadership roles.
• Functional expertise in implementing Oracle ERP, CRM suite of particularly in Finance, Order to Cash, Manufacturing (R12, 11i)
• Strong ability to manage all aspects of projects including planning, resource allocation, execution, monitoring, risk management, closing.
• Excellent communication, leadership and management skills and ability to interact with and influence cross functional stakeholders
• Experience managing multiple projects simultaneously using Scrum, Agile and Waterfall methodologies
• Help resolving conflicts, building appropriate alliances and networks and helping others through a good grasp of technology, dedication, integrity and passion

TECHNICAL SKILLS:

MS Office, MS Projects, Rally, UML, MS PowerPoint, Visio, IBM/Rational PPM, HP Quality Center, Toad, PL/SQL, Discoverer, SharePoint.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Lead Business Analyst

Responsibilities:

• Co - led project for implementing Revpro (Revenue Management System) for downstream integration to Oracle GL and Blackline system in areas if integration and reporting.
• Managed integration of vendor onboarding third party cloud application ‘Aravo’ with Oracle ERP and other downstream applications. Was responsible for all aspects of delivery including planning, managing IT project plan, collaborate with cross functional stakeholder teams, liaise with vendor teams, track and report on daily/weekly basis to business and IT leadership, proactively identify risks and mitigate them, ensure successful and timely delivery of this project.
• Lead implementation Swift gateway for electronic payments for three primary banks with integration from City financials from Wall Street system and Oracle. Was responsible for design as well as execution of this project across multiple stakeholders and external vendors, developers and QA testing team.
• In addition to above effectively lead many other smaller enhancement projects in areas of cash management, intercompany accounting, receivables, payables, tax and reporting.

Environment: Oracle R12, AR, GL, AP, Revpro, Aravo, Blackline, Coupa, Treasury, Confidential Sales Cloud.

Confidential, Palo Alto, CA

Sr. Business Analyst/Workstream lead

Responsibilities:

• As co-lead for Quoting Track, I was primarily responsible for delivering functionality related to end to end Quoting processes including Quote capture through custom portals, integration to Oracle service contracts, enhancements to service contracts functionality, integrations to Confidential, Case management for quote tracking.
• I was responsible for leading requirements elicitation, documenting use cases, design future, manage requirements and coordinate functional design with functional leads, dev, UI/UX teams, conversion teams and support teams.
• Coordinate business testing activities and lead business testing cycles (CRPs, UATs) for the quoting track.
• Ensure all requirements have been met either through IT solution or through process and identify any gaps that still remain and ensure issue resolution in a timely manner.
• Provide post go-live support, hand holding and business stabilization activities.

Environment: Oracle 11i, Service Contracts, Quoting, Installed Base, Custom Portals, Confidential Service cloud

Confidential, Houston, TX

Functional consultant

Responsibilities:

• Primarily involved in deploying global rollouts to the Oracle R12 Order to cash solution Management to extend the system to all plants/locations worldwide.
• Performed rollout of the Oracle EBS OM/Shipping solution for other Confidential US plants including Brazil with focus on process improvements and optimizations and shorter delivery times for rollouts.
• Lead projects to enhance current Order to Cash products for Inter/Intra org, Broussard logistics for shipment planning and pricing, capturing spares ordering through third party tool called Glovia and enhancements to shipment documents for international sites.

Environment: Oracle R12, Order Management, PO, AR, GL, AP

Confidential, Sunnyvale, CA

Project lead/business analyst

Responsibilities:

• successfully lead integration project to streamline processes and bridge gaps in IT systems to enable Confidential to reduce their operational costs still leveraging their existing investment in Oracle R21 suite. This project was on integration of Order Management with Oracle Projects to drive milestone billing and collect costs in a single project.
• I was involved in designing enhancements to order Management functionality to provide auto triggering of milestone invoicing based on order cycle.

Environment: Oracle R12, Project Accounting, Order Management, GL, Confidential Sales Cloud

Confidential, Sunnyvale, CA

Responsibilities:

• This project was for Confidential to leverage their current Service Renewals platform and provide seamless integration for partners to generate and book renewal quotes in an automated manner to ensure maximum renewal rate.
• As a business analyst I was responsible for gathering requirements, documenting use cases, designing to be processes and systems including custom portal for channel partners to log into and request and book quotes and then integrated them to REP system.

Environment: Oracle R12, Quoting, Advance Pricing, Order Management, Custom portals

Confidential, Redwood City, CA

Responsibilities:

• Managed end to end delivery of many projects including Product harmonization for an M&A, New Product Initiatives like Business Suite, Business Continuity Centers and Metered Power.
• Primarily responsible for gathering requirements, documenting use cases, managing product data, defining systemic product structure from CPQ through fulfilment to billing and revenue recognition.
• Performed various project management tasks including maintain project plans, activity tracking, conducting UAT, product demos, reporting project status, issue resolutions, project reviews and cutover activities planning.

Environment: Oracle 11i, AR, GL, Order Management, Inventory, Advanced Pricing, installed base, service contracts, Configurator, Teleservice, Credit Management.

Confidential, San Jose, CA

Functional architect

Responsibilities:

• Functional architect for Advanced Pricing for the R12 implementation for Confidential International implementation.
• Architected enhancements and new features to the Pricing web services for use cases like duration based pricing, subscriptions, bundle pricing, B2B pricing etc. and pioneering their adoption across Confidential .
• Involved in implementing custom quoting platform ICW (CCW) for providing self service capabilities for Confidential partners that included Quoting, Configuration, Pricing/Discounting and Order Orchestration.
• Involved in implementing pricing solution for the new markets.
• Participated in drawing product roadmaps Confidential ’s internal IT systems for supporting growth and revenues of Confidential .

Environment: Oracle 11i/R12, AR, GL, Order Management, Inventory, Advanced Pricing, installed base, service contracts, Configurator, Teleservice, Credit Management.

Confidential, San Jose, CA

Sr. Consultant

Responsibilities:

• I was involved in implementing business solutions based on Oracle ERP.
• I was primarily responsible for designing, implementing, configuring, customizing and interfacing various Oracle ERP modules in areas of Finance, Order to Cash, Supply Chain Management.
• This involved leading onsite/offshore development teams, designing solutions, unit testing, end to end testing as well as deployment.

Environment: Oracle 11i, AR, GL, TCA, Warehouse Management, Inventory, WIP, BOM, Master Data Management.

Confidential, Mountain View, CA

Sr. Consultant/Technical Architect

Responsibilities:

• I was involved in implementing Oracle ERP.
• I was primarily responsible for designing, implementing, configuring, customizing and interfacing various Oracle ERP modules in areas of Finance, Order to Cash, Supply Chain Management and Human resources.
• This involved leading onsite/offshore development teams, designing solutions, unit testing, end to end testing as well as deployment.

Confidential, San Jose, CA

Responsibilities:

• Designed and developed custom Service Requests Management tool using Oracle ERP Confidential ’s Customer Advocacy group.
• This involved requirements, unit testing, and system testing and code deployment.

Confidential

Sr. Consultant

Responsibilities:

• I was involved in implementing business solutions based on Oracle ERP.
• Primarily involved in designing, developing, unit testing and deploying Oracle applications using PL/SQL, Oracle Workflows, Oracle reports, forms and Portal components.